Homewood Suites

My favorite place to stay when traveling to the Holyoke area. Large hotel is always clean and well kept; rooms are large and perfectly accommodating. Breakfast and dinner are served daily with menu options that are actually good! The front desk staff is always really friendly, helpful and usually pretty comical. Even the fitness center is nice! No complaints here, at all!

What a wonderful place to stay after being frozen and smoked out of your house simultaneously. And that’s not even a backhanded compliment.
Furnace died one recent morning. House got cold quickly, even in this tropical Massachusetts December. Had never used the fireplace. Good time to start! Flume open? Closed? How would one know? One way to find out!
Unfortunately, the answer was not just «closed» but also «unopenable.»
Didn’t want to leave the beloved St. Reudel behind in this frozen inferno, so I looked around for pet-​friendly hotels, expecting to find a place that would have a «Derelicts Welcome!» sign out front.
Imagine my glee then, we I discovered that a Hilton property just three miles up the road welcomed kitty-​kats as guests!
And a Hilton-​worthy property was it. Thoroughly friendly and professional check-​in. A mini-​suite with alcoves for the roodle to wander around in and not feel boxed in (still, she did pull the old hide-​under-​the-​bed trick for most of our 2-​night stay, but that’s on her!). Really crisp linens that were light to the touch but nicely insulating. Even high-​quality drinking and bathing water.
The price, with AAA membership, was perfectly reasonable at $ 116, with free Wi-​Fi.
But boy, did I need a bath and alas, it’s showers only here. Nonetheless, the shower stall, behind twin glass doors is fine, spacious and delivers the hot-​water goods until you say «no mas.» Well, actually, you have to turn the handle to the off position.
Breakfast is in included and it’s very good. Puffy scrambled eggs, bacon (not so good), French Toast sticks, sausage patties. .. plenty to choose from, even if you’re a breakfast fuddy-​duddy. The dining area itself is spacious and pretty soothing. Holiday decorations were a welcome touch.
The hotel is very proximate to the Holyoke Mall, so if you get stir-​crazy or hungry, three minutes and you’re back in the thick of commercial civilization.
Only three minor nitpicks. Though the hotel’s sign towers high enough above the property to be seen from I-​91, there is nothing on the side street to point you into their driveway. So I drove right past and turning around is no bargain, as you’re let out onto a busy mall road. Number 2, the elevators are a surprising way from the front desk. With a couple of bags and kitty-​kat in tow (to say nothing of her litter box), this does rate a mentionable inconvenience. Lastly, I’ll return to the absence of a bath. I did turn an upside-​down smile upon seeing that.
But, in total, a fantastic venue for stays away from home — even if your home is just one exit away.

Nice modern hotel, breakfast was as expected, staff was very polite expect for some of the staff that showed little concern for housekeeping (I had no cash to leave in the room. FYI — the front desk is no help). Bed was not what I am use to seeing in a Hilton. Seemed to be missing the pillow top. Close to the mall, my kids loved it and my wife and I enjoyed the stay. That’s all that really matters. I would return as a reward stay.
I stayed in a normal king suite overlooking the courtyard. It was on the fourth floor and had no issues with noise. Highly recommend the higher floors facing the courtyard if your party is not loud and you want to be away from the noise.

We stopped here overnight on our way home to PA after skiing in VT for a week. The hotel is about ½ way, & it’s right off I91, so the location was ideal for us.
There are 6 in our group (3 adults & 3 kids), so I originally looked to book 2 rooms. But then I found that this Homewood Suites had a 2 bedroom/​2 bath suite for less than the cost of 2 separate rooms. This was a great arrangement for our family. Grandmom & the kids slept in the 2 Queen beds in one room & my husband and I slept in the King in the other room. Small living room & kitchen in between, but roomy enough for our purposes. I am somewhat picky/​critical of big chain, moderately priced hotels but I am happy to say that the room was great… clean, and decorated really nicely w/​modern furniture & décor. The beds were very comfortable, so we all had a good night’s sleep.
They offer free breakfast in the morning. The eggs & meats weren’t so good, but there were plenty of other options like bagels, muffins, cereal, yogurt, etc. so we all had something we liked. And it’s free, so we weren’t expecting gourmet food anyway. They had a cool coffee bar with a few different types of coffee, creamers, etc… good stuff.
The Manager came over to chat & was incredibly nice. He sent my younger kids on a mini scavenger hunt to find a hidden treasure chest (it was full of rubber ducks & they each got to keep one as their prize). He brought out some brain teaser puzzles for my older son that were fantastic… they stumped him for a while (which isn’t easy to do). They also have a variety of board games & movies that are available to borrow during your stay. All in all, a great stay at a really nice hotel. I gave it 4 stars but ideally I would give 4.5 stars if I could (only taking .5 star off for the breakfast not being as great as everything else).

First off, I’m surprised there was only 1 review in the past 12 months.
My wife & I and daughter were really happy that we chose this hotel on
.
We were running actually early this time, and wasn’t sure if they’d let us check in 2 hours before the scheduled time but lucky us, they let us!!!
The price was right, on a beautiful suite, with king size bed. The pillows were a little to soft but can’t complain.
Unlocked our door, and walked in to a nice kitchen, with electric stovetop, a microwave, full size refrigerator/​freezer, dishwasher and other items!
Next, we were welcomed by the living room area with a nice flat screen cable tv, couch and was very roomy for 3 of us.
In the last room of the suite was our king size bed with another flat screen tv!!! Off this room was a sink/​mirror/​closet, separated by a door for only the toilet & shower.
The room was up to date with pleasant colors, and décor!
The indoor pool on the main level, was beautiful. The depth was 3′ to 5′. Our daughter loved it! Bright open natural light was a plus, as I sat and enjoyed hot tub!!!
At most there were only about 2 – 3 other families enjoying the pool with us! From inside the pool area, there were large top to bottom windows looking into the exercise room. I believe there were 4 machines for walking or jogging on with built in tvs. The tvs worked but not the audio. I believe you have to plug in some headphones to enjoy the audio part!
Their lobby was very spacious and open… we really enjoyed it! Was refreshing and the following morning free breakfast was good too!
******We would recommend this hotel to any family as long as you are not *Pet* allergic. I forgot to mention, for about $ 75, families can bring their pets. I think they house those families on the main floor, in the back so that the barking etc. doesn’t become a bothersome issue to other parties. I don’t travel much, but never seen so many dogs before at a hotel???
Notes: You are only a 1 minute drive to the Mall.
There are no restaurants inside this hotel unfortunately. Not much to choose from other than Red Robin etc.

it was a pleasant stay. the place well up to date and well maintained. the front desk ladies were friendly and helpful. our room was nicely furnished and was big enough for 4 adults. our suite had a mini kitchen with full fridge, sink, dishwasher, stove, full utensils, and a dining table.
there is free wifi throughout the hotel. there is a small workout room, business area, and a small convenience shop at the lobby. the breakfast spread was nice. they have a waffle maker, eggs, tots, ham, fruits, and the other usuals. it was quickly refilled.
it’s across from the Holyoke Mall so there are some large dept stores and restaurants although not many ma and pa eats.
the only thing i didn’t like was the super soft bed. it wasn’t comfortable at all for me but there were too many things to like to give this place a bad review.
i would recommend this place.

For the most part, this hotel was pretty good! The staff was nice. Room was clean. Although there was no wireless internet, there was a ethernet cable. My one complaint was the breakfast. Most of the food (waffles, tater tots) was cold.

Quiet hotel close to I-​91. Has great amenities and nice rooms (I’ve stayed here twice in the last year) but parking can be challenging. Close to the mall but nothing inthe immediate area as it is in an industrial park.

Wanted to get a hotel fairly close to Bradley b/​c I had an early flight. I needed to find a place with a full size fridge. Homewood fit the bill, first time staying with this chain.
Ended up staying in the MA rather than the CT b/​c it was half the cost. About 25 mins away from airport, straight shot, no tolls.
First impressions was that it was very similar to Embassy, except Embassy is more of the side by side setup and Homewood was laid out more in a square configuration. Homewood also had a full size fridge and kitchen.
PROS:
+Clean rooms
+ Friendly staff
+ Free WIFI (Decent speed)
+ Fair price
CONS:
— Parking was a bit tight
— Elevators are a little bit from main lobby
I didn’t get to stay long enough to try the breakfast/​dinner. Definitely will have to come back and try again.

Friendly staff, two room suites, free wi-​fi, comfortable beds, Bath & Bodyworks shampoo and conditioner, refrigerator, microwave, and stove burners in the room. Oh and free breakfast, dinner, and drinks! You can’t beat this place for the price. I seriously love Homewood Suites.
This hotel is 5 minutes from the highway and really close to the Holyoke Mall.

We stayed in the King suite, which was perfect for the 4 of us to all have our own beds.
It’s not a glamorous hotel, but it’s good for business travel.

My family and I stayed here while in town for a neighboring cheer leading competition. I must say place was very well kept. It was clean and and great set up. Hotel is pretty new and it shows. I did have one slight problem that was addressed by a very helpful staff. When I returned home I noticed that I had two holds on my bank account. I called spoke with the management who addressed my concerns and solved the problem in a very timely manor. I was very impressed with the level of commitment and customer service. Great Job! would stay again in a minute. Thanks for everything.
Charlie

All in all, not bad, but not amazing. Definitely better for business travel (if you’re staying for a while) than for vacationers. We chose this place for our 2-​night stay because I have a lot of dietary restrictions and wanted to be able to bring some of my own food and be able to refrigerate it/​heat it up and eat it in the room.
When we checked in, we had to wait quite a while because the only lady working the front desk was also the only one answering the phones, and she was busy getting someone a reservation. When we checked out, there was also only one person working the front desk, and we had to wait in line. The place seems to be understaffed in general; the only staff we saw were the front desk lady, the woman working at the (tiny and way overpriced) 24-​hour convenience store, a really nice bellhop (who seemed to do lots of cleaning and other things around the hotel, too, so not really just a bellhop but I don’t know what else to call him), and one or two people from housekeeping.
The room that they originally gave us when we checked in smelled strongly of smoke (we’d requested non-​smoking) and was pretty shabby looking, with stains on the couch and such. We called the front desk and they were glad to move us to another room, and the second room was a major improvement. Not shabby, no stains, no smoke smell.
The kitchen setup was impressive. Full sink, full size dishwasher, microwave, stovetop, pots and pans, and some odd containers and things. And plates and bowls and glasses and mugs and utensils, of course. The bowls provided are a little small – I couldn’t really fit my morning cereal and milk into one, and I don’t eat a particularly big bowl of cereal in the morning.
My husband tried the free breakfast at the hotel. (Free dinner is also offered, but we opted to eat in Northampton instead, and I couldn’t have had any of their meals anyway due to aforementioned dietary restrictions.) Evidently, it was horrible. He had a scary-​sounding breakfast burrito and some weird potato things (at least, he thinks they were potatoes). He told me that he thinks that his meal might be what army food is like. The hotel only has one menu option each day for breakfast, and one for dinner; it’s not a real continental breakfast setup or anything like that. I’m very glad I’d brought my own cereal and milk.
The bed was really soft, which was OK by me but not so OK with my husband.
The jacuzzi was weird. (Didn’t try the pool, but it looked nice.) The jets are above water level, so instead of having jets underwater that you can sit by and get a nice massage, they were just spewing out water and splashing it everywhere. I wound up sitting on the steps of the jacuzzi because I didn’t really like getting splashed in the face. I still got splashed, anyway, but not as badly.
Other things: we were supposed to get a free newspaper delivered to the room daily, and we never got it. There were nice-​looking flat screen TVs in both the bedroom and the living area, which we never got to use because we were too busy. Housekeeping seems to do a good job – the room was very clean. The coffee provided for use with the coffee maker in the room was terrible (or at least the decaf was – didn’t try the regular). It was really just brown water.
This is not a luxurious place by any means, but it was good enough for us. Don’t know if we’ll be staying there next time we’re in the area, but I would at least be willing to consider it.