Walgreens

After waiting minutes in line at the photo dept. the clerk at the front register called over the speaker for a clerk to go to the photo dept. 3 TIMES! After waiting 17 minutes, a kid with a pony-​tail walked out to the first person in line with no apology (oh sorry for the wait, I’ll be right with you) and looked like he just woke up from his nap with no desire to help all 3 customers waiting in line. Running out of time, I walked out and called to speak with the manager, I was on hold twice and then a woman took down my name and number and said the manager will call me back and he never did. Very frustrating!
***On a positive note, the pharmacy dept is probably the ONLY thing good that this store. Hence why I gave a 3 rating instead a 1.

I have been going to this walgreens for years. And ive never really had a problem.
Its always busy. Line are always long. Especially in the pharmacy. And my sons pediatrician doesn’t go with this walgreens anymore because of medicaid fraud.
The only bad thing i can say is i was recently there getting my son just a little pack of gum. There was about 5 or 6 of us in the line… We were all standing there waiting for a few minutes. The cashier was there but she was talking on her personal phone not taking any customers while she had a line there. She was giggling and laughing and when she finally got off her phone she checked out the person in front of me and told her «Sorry that was my Dr and i have an surgery next week and these things just need to get done.»
… Ummm excuse me? Wtf. And this woman has worker here for YEARS. She should know better. Im sure if her manager saw that he woudnt like it!

I rather drive to canal rd than come here again. Everything about this place is horrible. Can’t even type it all.

I write this based only on the pharmacy department. I’ve had many more bad than pleasant experiences there. It has been so bad I went to their mail fulfillment, which has it’s own problem., just so I didn’t have to deal with those people. Only one woman there seems to know what is going on, and unfortunately, she doesn’t often seem to work when I visit. Often they blame the «system», but I believe it is incompetence of some employees.

I’ve had several bad experiences at this place. Very rude employees who can’t be bothered to help out a customer. They don’t even greet you when you walk in.

I have finally found a drugstore I can call my own. I was a faithful customer for 7 years at CVS until an incident that left me without my medication I needed, my self worth discouraged and my loyalty discarded. I sheepishly went to walgreens feeling that because of the late hours I would not get my medication.
I shuffled in, eyes down toward the pharmacy. When I arrived to the window I was immediately greeted with a big smile from the pharmacist. She listened to my WHOLE story and said no problem that she could help me with everything. By now it was midnight and she said she can have my medication in a few minutes. I asked if it was difficult to switch my pharmacy and she said no problem. She then suggested that I get on the automated reminder and refill list. I fully agreed.
I have now for months been with Walgreen and didn’t think my experience could get any better, they become one of the first companies to accept Apple Pay. That is where all I have to do is point my Iphone and touch my thumbprint sensor on the phone and the payment is taken from the credit card on my phone. No more carrying a fat wallet in my back pocket causing hip problem. Guess who refuses to do Apple Pay, CVS pharmacy of course. lol
Finally, I am shopping at 1 am (the store is 24 hrs) and this employee is stocking shelves, sees me as I walk by and says hi. I say Hi, walk by entranced in my shopping, then stop in my tracks, That was a very sincere greeting, but there is something familiar about him. I go back and have small chit chat and find out that his heritage is Indonesian as well as mine, that is the first Indonesian I met in Homestead fl. We had a lovely talk about our experiences in this country and how grateful we are with all the opportunities we have in this country. I found what I needed and left feeling like I had gained a distant family member.
I look forward to having an excuse to go to this store!