I was more than disappointed; I was shocked. Bill Zuber’s restaurant had been a staple for our family from it’s earliest days until closing, so I expected the same excellence from the hotel. Before we went, I booked a really pricey room, expecting it to be a one-of-a-kind stay. It was a one-of-a-kind stay and a once-in-a-lifetime experience because it was the worst on my trip and I’ll never go there again. In all the reservations made, theirs was the only non-refundable one, and I think I know why – most people would get there and turn around and leave. I went in early in the afternoon to inquire as to check-in time and where they recommended for dinner. The woman, without any warmth at all, started to answer my questions, but then turned away to answer her cell phone. When I finally checked into the room(The Red Carpet Room), the first thing I noticed walking in was a smell of dampness – more than just a drying shower – something like previously damp carpet. The room was beautiful to behold, and the bed was comfy. They said it was their most popular room. I can see why – it is beautiful when you see it online which is what compels you to book it. Breakfast was okay, if you don’t mind casserole-type dishes. The front desk person, and the kitchen/dining room helper were both very friendly, but unfortunately, those first impressions put me off of everything.