Chevrolet of Homewood

Very rude and unprofessional people.

I am so disappointed and upset. I’m literally sitting in the parking lot at this dealership and I just experienced the worst customer service from a salesperson with «a broken foot». His attitude was nasty, ignorant, and border line racist. I called in making sure I was on the same page and we clearly wasn’t. I specifically told the dealer I have restrictions for purchasing a car and knew what I needed to do. Apparently, it is different and I didn’t know. Instead of telling me, the rude and ignorant «broken foot» sales person didn’t bother to tell me anything and says «that’s all I got».
If this ignorant «so and so» didn’t know the answer he should have directed me to someone who knew the information. Instead he continues to be ignorant and walk away.
I may have contingencies but I’m still a person, a human being, and deserves to be treated as such. Especially if I probably make more money then him anyway. If his foot hurts that bad he should have stayed home instead of giving piss poor customer service.

I talked to them on the phone about financing, I was very clear about my position. They wanted a larger down payment than I could afford. so we agreed that it was not going to happen. They called me the next day and said come on in we can help you. I confirmed the appointment as it was an hour drive and didn’t want to waste anyone’s time. They the would finance me, even after seeing my credit history. I drive an hour only for the salesman to tell me my down payment was not enough! wasted my time and they wastes there own time!

I’ve purchased 2 vehicles from Chevy of Homewood. Both times, I’ve had very pleasant experiences. I recently had tire problems and had to drive in without an appointment. They took my vehicle in right away and fixed my flat within an hour! Very pleased with the service!