Chevron Hawaii

The staff here are very rude! Was accused by female staff for «grumbling» after the inspector honks the horn very loudly right in front of the seats where customers sit. She is now refusing to give me her name. Also threatened to not do safety inspection if i didn’t «be quite already «Quote! very inappropriate! Will be making a formal complaint to owner. DO NOT GO HERE FOR YOUR SAFETY INSPECTION! !

Love it when you pop into a place that has super friendly staff that are willing and able to help out their customers!
I stopped by to ask for help, as my tire pressure light thingy went on. The super sweet gal in the booth (where you pay) said, «No worry, we can check that for you.» She quickly asked someone to check all my tires and they added some air in a couple of them too.
Meanwhile another worker happened to walk by eating what looked like the best pastry on the planet — she was really enjoying it. She smiled at me and I jokingly said, «Oh, that looks good — can I have a bite?» She cracked up laughing and said a customer brought them buy and then she offered me one! I was completely joking with her and graciously declined (although whatever they were — they looked damn good!).
Anyway, in the meantime my tires were all perky again and the attendant told me that she hadn’t seen any nails or other problems, but noted that it was probably time for some new tires. I tried to tip her, she said «Nah, no need. Drive safely. See you next time.»
Aww man… I found my new spot for gas when I’m in there area. LOVE supporting local businesses with good heart and soul.

Very unhappy with the service/​attitude of the people working here. They seemed to enjoy watching me become frustrated as they claimed my airbag light was on/​malfunctioning during their check and told me they could not pass me. They refused to recheck the dash board when I told them the airbag light is NOT on and I shut off the car and restarted it 3 times to verify.
I hate to pull the race card, but I’m white/​Asian mixed and look more Caucasian. Very disappointed with this business. They should not have the word service in their name. Or if anything, it should be changed to Manoa Locals Auto Service

BEWARE!!! These people tried to rip me off in the tune of a couple of thousand dollars!!! I had my car towed there after problems starting it; the lady Kathy told me the transmission needed to be replaced so I agreed to have a transmission shop install one. They towed my car to the shop and she later told me it would cost $ 4000 and that was the going price for my 2003 car! Also the repair would take one or two weeks since the shop had to wait for the part to arrive from the mainland. This all sounded too much so I called the transmission shop myself and the owner was shocked that the lady would lie to me! He said the cost of a new transmission would be $ 2000 and NOT $ 4000!!! And that he could install it in a couple of days. We were both shocked to think that that lady could get away with this scam! They should not be in Manoa!!! The one star rating had to be included in order for me to leave a comment. They are rated no stars and should not be in business!

SAFETY CHECK REVIEW:
It was quick. about 10 minutes to complete! I ended up going back 3 times though because there was a long wait! He also goes to lunch at 12 for an hour! Nice and friendly gals that help! I paid $ 25 and some change!

Filling up gas here is no problem at all. The lady in the cashier booth is pretty nice and friendly. The prices are OK compared to other gas stations. If you need an oil change done or any work done on your car you better call ahead because this place can be real busy. You would be better off bringing your car some where else. It is true what the other Unilocal reviews say about the grump staff. They have zero customer service and treat you with no respect. So yes I would come here to fill up gas but not for anything else.

Went here to get my car safety checked. Horrible, waited forever! Seems to be a family business and the owner is a grumpy old man who’s attitude seems to be…“I’ve been in this business for over 40 years and I don’t need your business.” They all seem to have that attitude, except for the old lady that seems to be his wife. He actually had me assist him with my check… Honk horn, turn signal, lights on. I couldn’t hear him shout the commands so he got upset at me and started yelling at me… almost lecturing me on the problems with my generation. There were customers waiting which prob added to his frustrations but I shouldn’t be doing my own safety check.

My safety check expired two days ago and needed a new one quick. Today was the first Monday of the month so I expected it would be busy. There were 4 cars in front of me but I got out of there in less than half an hour! Cost was only $ 20. Everyone is very friendly and the customer service is excellent.

A convenient place to go if you live deep in Manoa Valley. However it took almost 2 hours to get an oil change, even with an appointment!

We came here thinking we could do a safety check, and after rushing over at 3pm, we asked the mechanic about safety inspections. He was rude as hell! Gave attitude and said that they were done for the day. I almost cussed him out but refrained from doing so because there were children around.
Anyway, after asking about the times that they do a safety check, he gave a very asshole answer and said that they finished today at 2pm.
Don’t go here for a safety check and from this experience I wouldn’t come here even for gas. Asshole workers make for shitty customer service!!!
This is the last time I will ever come to this location. We’ve been here in the past, but if I am just a customer asking for times for a safety check, don’t be a jerk about and just let me know when’s a better time to come!
I hope enough people read this post and keep from using this establishment so that this paces closes for good!!!

Chevron Manoa have always been very customer service friendly. They are so helpful when needing assistance. There are too many good experiences to mention as our family all go there for our gas and safety checks. The safety check area is busy, but you would be amazed how the employees all work together. This week I was there getting a safety check and I just watched how everyone was synchronized in their movements in working together. Not too many companies out there where you see the employees enjoy working with each other like Chevron Manoa. Thanks for your service.

Went here for a safety check around lunch time. They did the check in under 10 minutes. More importantly, they did it promptly even on lunch break! I felt bad for coming at that time. The guys were very polite and courteous! One of the few old time gas stations left! Definitely a gem in Manoa!!!

Last of a dying breed of old-​school gas stations.
I’ve been trying to get a safety check for my car.
I went to another location who shall remain nameless.
We’ll just call that undisclosed place «Jiffy Lube on University.»
That anonymous place across from Puck’s Alley kept telling me to come back day after day because the inspector was out to lunch.
Three months after trying, I gave up and have been a scofflaw because of the dearth of state inspectors who only keep banker’s hours.
Back to our review of Chevron…
I was filling up my tank here and just asked if they did inspections.
Owner Warren said «yes,» but it would be an hour because of the other cars waiting to be inspected.
I had notes to do for my work and was able to go across the street to Starbucks while they inspected my car.
I got some work done and Warren called me my inspection was pau.
Over the years I have been coming to this station and they have always been thorough and fair.
Very old school Japanese-​local run business that you won’t see in another generation.
As far as the reviewer who was monku-​ing about this business charging to fill up her tires with air, I have one word: INFLATION!

Love, Love, Love, the customer service I receive at Manoa Service! This was a recommendation from a friend. I bring my car here for oil changes, tires, air-​con, and safety checks. I appreciated that they are friendly, reasonably priced and give options of when work needs to be completed. This allows me to plan and budget for it. Thank you Manoa Service!

This Chevron Station IS the Best of the Best.
Friendly, Courteous, And… Capable for filling «your «mechanical needs. Including safety checks. Two thumbs up, for the people at Manoa Chevron. Thank the Gods for people like the folks at this long time Kamaina oasis. Mahalo

Been going to this Chevron (RIGHT NEXT TO McDonalds IN MANOA) for 30 years. Today my mom needed help adding air to her tires. A guy after, charged her $ 3! Wow! Yea my Mom is 85 years old. But shes been filling gas there for 40 years. We are no longer GOING TO THIS GAS STATION.

I began to feel the service at the Chevron Hawaii in Manoa getting crotchety, after going to them for over a decade to get safety checks on two cars. I won’t go into details, but the last time I went to this Chevron, there were some issues, and they just blew me off like they didn’t care. At least I didn’t get charged for a failed safety inspection, but it was awful to be left hanging at the same time. Warren Higa was the only person who stood out, but he may be completely retired by now. This very last experience was a signal for a time to change, so I found a nice place located to where I live now. Nothing good lasts forever, and there was very little good to be found here during my last visit. Goodbye.

One of the few full service gas stations left. They do auto repairs & safety inspections. I have not used either service but a lot of people get their safety checks here as the lot is almost always loaded.
I just put gas here. There are cheaper gas stations around but I’ve always preferred Chevron with their techron gas additive.
As long as you pay by credit card, you can get gas at an time even when the station is closed & there is no one manning the booth.

DO NOT get your safety check from this Chevron.
First: The manager is old and crabby and his customer service is terrible (the other employees are good but he is the one you will have to deal with).
Second: (and more importantly) my car was towed for having an ‘expired safety check’ after having gotten my tags from here. HPD told me it was because this Chevron hadn’t been updating their current safety checks with the state and so my safety check (although valid) appeared expired in their system. Hence the ticket/​towed car. HPD told me the Chevron could lose their license to do safety inspections because of this… so I called the Chevron as a courtesy to make sure that they start updating their stuff and don’t lose their license… nothing but attitude towards me so I just hung up.
Never again.

One of the last available full service gas station. It is really time efficient to be able to get gas and also have your tire pressure checked, oil checked and even get your windows cleaned! The workers here are super friendly, very courteous and do a very efficient job. Sometimes two workers will come out at the same time, so it’s even faster then. So yeah I’m totally a fan when it comes to their multitasking services!
#Yelp 365 ⁰⁴⁶⁄₃₆₅