Guess

I LOVE this store so much!

I recently went to Guess in Ala Moana and it was no longer their. Did they move? It was a hot day so I didn’t even bother looking. So I decided to just go to Waikele… update 10÷19÷14 they moved more towards Nordstorm. Smaller store and a small bag selection. Walker in and out in less than 1 minute.

The people who work here are the best. They remember my name, help me find the clothes that fit me best, and are always happy to see me. I love this store!

Finally took the time to come to this location. I didn’t know until I visited that they changed location. Fits well with the other shops in this area.
Once inside, where does one start? I started looking at the various items that caught my attention.
They have a sale going on. Sale items in the back area.
The sizes are a bit different. A small, which I would normally wear, was a bit bigger so I had to get an extra small.
Their workers were friendly and introduced themselves while asking for my name also. Jordan was the worker that assisted me today, especially when I couldn’t reach the clothing that were hung up high. Why can’t it be lower?
He escorted me to the fitting room, opened the door and closed it after hanging the clothing I picked out. When they say they will come by to check up on you, they will and say you’re name. They remember.
There was a clutch that I totally fell in love with and it was on sale! I just told myself I had too many already. SIGH, maybe next time, maybe.
After picking tops, same but different color (
) Jordan rang me up.
I also signed up to be on the «Guess List.» I figured, why not?
Helps to have gift cards!

I think I am truly, madly, deeply, obsessed with Guess… Not exactly a good thing because they can be expensive.
I love pretty much EVERYTHING in this store. Love the dresses, shoes, purses, shirts, jeans, simply just everything. I seriously cannot walk into this store without buying anything –_​–
I was super sad when they moved locations. I liked the old location much better. On a side note, it saves me money this way because I hardly go to that Nordstrom side of the mall. So since I don’t go to Guess as often, I have more money in my wallet ;]
ALL the workers here are always super helpful and fashionable. Michelle always helps me the most and does a fantastic job. She is also super helpful when I’m trying to put together a certain outfit.

Looks like it’s closed!
Edit: They’ve just moved to a different spot in Ala Moana :)

I’m usually a BEBE or 2BBEBE girl, but I love coming to Ala Moana guess because they never fail with customer service! They always greet and always take my items i have on hand and offer a fitting room! Michelle is also great! Actually seen her a few times outside of work and she remembered me, and said Hi.
I usually feel somewhat uncomfortable coming into fancy overly priced clothing stores when I am generally dressed down for the day, but the staff here are really friendly, warming and welcoming. Love it!

So I come here a lot. At least relative to how infrequently I go clothes shopping at the mall. The sales are few and far between and usually on the older stuff, which is sometimes not bad actually. Decent place for trendy shirts and jeans.
Last time I went, workers were actually super helpful, so I’m surprised at a couple of recent comments on rude workers.
365 Challenge: #84/​365

when entering a GUESS store, you will find 2 things — snobby and/​or bitchy workers, and pricey clothing you could probably do without.
occasionally there are nice shirts, jackets, accessories… but what really irks me is:
Fu*king rude, fu*king snobby workers…
QUESTIONS:
Is it really that hard to get SOMEONE to help me at the counter, when i CLEARLY want to purchase something?
is it really that hard to ACKNOWLEDGE my existence as a customer?
Is it really THAT HARD to do a gift card transaction?
Is it really that hard to find good customer service?
ANSWERS:
yes — at Guess, it is fu*king impossible to do all of those things.
and i wonder why no one is ever in this damn store… now i know… i GUESS customer service is an extinct animal here.

Unilocal 365 Challenge: #04/​365
Friend: Where did you get that shirt?
Me: Guess.
Friend: Um ok, did you get it at Nordstrom?
Me: No, Guess.
Friend: Armani Exchange?
Me: No, Again, GUESS.
Friend: Ok, I’m tired of guessing, just tell me.
Me: I got it at GUESS!!!
Friend: Oh. Guess…ah, ok.
Guess offers some very trendy clothes and a great selection of jean styles. Their store at Ala Moana is particular attractive since they tend to have a larger selection than some of the other stores in the chain. While the service can be hit/​miss, the selection here is definitely the one to go to if you want some Guess apparel.
The style is certainly geared towards a younger crowd and definitely targets a certain demographic. It offers hip and well fitted clothes that takes elements of past styles while making it trendy. Plaid, denim, solids, all there!
The service has its high moments and definitely has its lower ones. The staff can be incredibly helpful or almost non-​existent. If the store standardized their service experience, I definitely would be more inclined to check it out more often and find some stuff I wouldn’t necessarily wear as much.

Guess is guess, Cute stuff sometimes overpriced. I bought a pair of heels from here recently and th heel broke in half in a matter of 3 hours when I was mostly sitting. Manufacturers Defect, I went in to exchange it and they were totally cool about it, Exchanged it in a jif. had to get a different color though but Its all good. Staff was Cool. Some of them are friendly, Some of them are annoying and some of them are just haters. The managers were very helpful thats really all that matters plus they have sales when you donate to the susan g comen fundraiser. props for that.

I have mixed feelings about this store, sometimes the customer service is outstanding and other times I feel like I have to beg to get service. I know most of the workers there by face because yeah I have to admit I go there often enough to familiarize myself with them. But I don’t appreciate how when I walk in all I get are stares instead of Hello’s.
What I really like about the store is basically the bags! duh! I don’t even have to think about that one, but I also find the cutest dresses there for special occasions and also the clothes are cute for any type of events! They also have a very big collection of women shoes! I absolutely love finding good bargains and they usually are! They have a huge sale during holidays, 50% off sale items and 20% regular items. I like how they have a DJ there for special sale events and it really brings the shopping experience to another level. The merchandise brings me back to the store not the actual service. they really don’t need any sales people there they should just have a self check out seriously its ridiculous how nobody acknowledges you but hey thats okay, i’m just there for the BAGS!

I really like Guess. They have well-​fitting clothing and it’s not over-​the-​top in pricing. The clothing is pretty trendy, but they have a variety so that you can decide how trendy you’d want to dress. The jeans are well made and designed and last a long time, which is nice if you wear them a lot. The t-​shirts can range in quality so make sure you really look at the fabric — I’ve seen some great quality shirts and some very thin shirts and shirts that didn’t look great after the first wash. The button-​downs are nice and fit well for most sizes. They have a ton of accessories as well such as bracelets, necklaces and shoes.
The sales associates are pretty knowledgeable so ask any questions and they do a good job of answering them for you.
If you’re lucky to catch a sale, you can find some awesome bargains as well.