Jack In the Box

That old saying to check your order before you leave the Drive Thru is a must at this location! First off I had 3 separate bags, which they bagged, that had NO napkins. Secondly, I did not get my receipt and lastly my Siracha burger was the coldest and hardest sandwich ever. The cheese was not even melted.
I promptly called back since I didn’t take heed of the old saying and voiced my displeasure with the supervisor. He told me to come back which I did. I told him all the issues and he said he would replace the whole order. I told him to just replace my order of the Siracha combo. He gives me only the sandwich back and I asked him where are my fries since I gave back the same order!!! I again emphasized with him that the staff in the back needs to know that if something has been sitting for awhile, DON’T SERVE IT!!! The only thing that was great was the fries the first time around.
Get your act together! Re-​train your people and hire Supervisors not people with no motivation or care in the world!

Pros:
· 24 hrs
· $ 1 Chicken Sandwiches
Cons:
· Spicy nacho cheese chicken sandwich… What a soggy mess.
· Munchie Meal, great idea, catered I think for drinkers (like me!) and stoners (er, not me, lol). I find the food either always soggy, greasy, or both.
Pro Tip: If you’re having constipation and want to get things moving along, and Taco Bell is closed, the Munchie Meal is your ticket!

Awful place. They consistently mess up my order. I go usually at least once every week or two weeks. I always have to check my food. The one time it was dark i could see and they messed up my order. There is probably a reason people work there because they are so stupid they cannot get a job elsewhere.

If you want a soda and if you don’t want a full glass of ice with some soda in it — you should ask for light ice… Otherwise you will still have ice in your cup 4 hours later!!!

Just an average night getting something to eat but turned out to be a disaster.
I ordered a bacon cheeseburger, two tacos, cheddar bacon wedges, and three buttermilk ranches. My bacon cheeseburger had the wrapping inside out which means they were in a rush (but there was no line at the drive thru.), cheddar bacon wedges ended up being just potato wedges with a sprinkle of bacon bits and hardly any cheddar, and to top it off, they didn’t give me my buttermilk.
Now for my cousin.
He ordered a sourdough Jack and chicken sandwich. His sourdough was as hard as a rock and they never gave him his chicken sandwich.
By far the worst Jack in the Box experience ever. Go eat somewhere else in the plaza. Such shitty workers that will rush you even though there is no rush.

Everything was stale! Taco shells, french fries, and curly fries! Yuck! Customer service did NOT make up for it — it’s not hard to work fast-​food. Get it together!

I’ve never eaten any food from jack in the box. I was curious to try it since many places are closed by 7– 9pm. Also, I was looking foward to the different options that was offered in honolulu. This joint was open 24hrs and after a very long flight I wanted something quick. My honey and I went through the drive in and I picked a number 15 a chicken terriyaki bowl with seasoned fries and a medium diet coke;). Hey, I have to cut the calories some where…:) my sweetie chose the number one which was a burger which he thought was alright. My chicken was tender and flavorful. The sauce was light, sweet and the broccoli and shredded carrots on top of the rice were great compliments. I do wish there was an abundance of protein. There was more rice then I would’ve preferred. The seasoned fries was overly greasy. I have to admit the medium diet coke was HUGE! If that’s a medium I can only imagine the large. Overall not a bad chain fast food establishment.

Good for fast food. Always order curly fries instead of regular fries and order buttermilk and sweet and sour for the fries. The sourdough jack is my fave and the extreme sausage sandwich breakfast time is the bomb.

This was kind of a weird experence. Wasn’t too busy, so I figured it would go smoothly. I ordered, but wasn’t quite sure it registered to the cashier. So I confirmed it with her and she seemed kind of perturbed. Got my food relatively quickly. Sandwich was good, fries were cold. I needed to roll, ff

My friends and I went at 3 in the morning, now yes I understand that we won’t get the fastest service but I still don’t expect to wait 15 minutes in the drive-​thru while 5 people get their food behind me. Then when the person comes to give me my food she throws it into my car with no cares at all and even the people at the window were very rude to me practically yelling to hurry up and grab the drinks while I’m trying to get everything settled. This was terrible experience for my friends and I. But it was still some pretty good food

You know the fancy restaurants the ones you shell out three bills for and leave feeling hungry and confused by the good reviews wishing you could write a good review? Well clearly this isn’t one of those situations, but kind of the opposite.
Last night, hoping to eat my feelings errrrm grab a quick bite I made my maiden voyage to Jack in the Box and hit their drive through. I was shocked at the huge variety of menu items, but decided to get the number one combo which is way bigger in person that in pictures with curly fries.
I got home and was absolutely shocked at this burger. It was massive and looked like a Red Robin burger for way less than what they charge at a sit down restaurant. The fries were also hot and fresh.
I really was hoping I would hate this place and put it on the list with places like McDonalds or Burger King which I really could live without but good golly this place was really delicious especially for fast food.
Oh waistline I’m so sorry. Please if someone sees me check in again yell at me.

i used to LOVE jacks chicken strips/​tenders. however in the past few years you can tell they changed the chicken and it does not have any flavor anymore. at several different jacks locations i keep re-​ordering the chicken in the hopes it will taste great again but alas its still disappointing. it just tastes like batter and oil — nothing special anymore :(

I’ve eaten at Jack In The Box dozens of times and never had a problem. Until now. My latest venture resulted in. [insert drumroll here] FOOD POISONING!
They appeared understaffed and backed up when we arrived. It took forever to order which didn’t really bother me at the time. Pretty soon they were flying, sending orders out left and right, my guess is half-​cooked which resulted in me hugging the toilet seat all night long.
I’m not swearing off Jack In The Box for good but I’ll definitely never eat at this particular location again.

I’ve seen cleaner apperances and dirtier.
Prices are on par with competition.
I have had huge orders coming through this drive through and they have delivered without mistakes time and time again so i give them a thumb up.
otherwise nothing is special about this Jack.

Decided to eat inside for a change since I always use the drive thru, service was quick but I see a couple of employees being loud and horsing around… what kind of professionalism is that? Lol granted its a fast food joint and all but c’mon really???

Hey it’s jack!
Loaded potatoes were really good. Generous amounts of sauce on the top. Place was clean and in good order.

This review is strictly on my experience tonight. My kids and I walked in, I told all kids to give their order to the lady. My first son ordered successfully, then steps aside,. None of my other kids knew what they wanted yet so I stepped up to order, and before I could say a word she interrupted, walked away and spoke in her head piece «Welcome to jack in the box». I looked at my son, he looked at me, «Did she just walk away from me?» Yes she did. She proceeded to take the drive thru order while I just stood there not knowing what to think. After a minute, a manager finally walked up and I walked out.
I understand waiting for five kids to order can be challenging but an «Excuse me ma’am, would you mind if I take the drive thru order to give your children more time to decide?» wouldve been nice. Yes that sounded really nice in my head. Or maybe even a, «one moment ma’am I’ll be right back». Okay wait, maybe change the «ma’am» to «miss».
I really want to give 0 stars but this place has never given me any problems in the past. I’m considering this was an isolated incident. Like I said, this review is only for my experience tonight. I’ll be back in hopes my next experience will be much better so I can post a better review.

Admittedly, one would think there isn’t much to write or say about a fast food establishment. The entire experience could be over in the blink of an eye, afterall this IS a restaurant known for its «fast food» no less. However, besides the speed at which you receive your food, I must say that Jack certainly thought outside the box when he created the all important value menu.
Yes indeed, thinking outside the box has served not only Jack well, but myself included. I do try to eat healthy as much as possible, but alas Subway is not open 24 hours and the convenience of a 24 hour drive thru 7 days a week has its benefits. That benefit being to satisfy your hunger after finishing work at midnight or beyond.
MENU FAVORITES:
1) Thanks to Jack, as he has given the world one of the best (and cheapest!) fast food items: 2 tacos for 99 cents. Of course, you do get what you pay for, but in this case these 2 tacos (with free taco sauce) will satisfy anyone’s hunger pains for sure.
2) Chicken Sandwich: Although it’s not the best or tastiest menu item, one can’t argue with a sandwich priced less $ 1.50.
3) Jr. Jack: This probably comparable to the Whopper Jr., just not with all the vegetables. Still, it’s not bad.
4) Value Fries: Priced at 99 cents, this is definitely a value if you’re running low on cash.
SERVICE: The drive thru staff are polite, quick, and always make sure to ask if your order is correct on the screen before providing you with a total. I’ve always had (thankfully) my correct order in my bag when picking up my food from the window. And hopefully it stays that way.
Bottom Line: 24 hour drive thru 7 days a week plus a value menu with moderately priced items is a helpful (especially these days) to the budget conscious consumer looking for the convenience of fast food.

I went to this Jack in the Box around 2 PM. I was very disappointed because when I ordered Jumbo Jack, the burger was hard and cold. I think they have served the burger that was sitting there for hours. I complained to on-​line survey and it’s been almost a week and nobody has gotten back to me. According to the commercial on TV, they are suppose to make each order fresh. Mr. Jack should show his real face.

If only I could give this place a ZERO. There haven’t been any reviews on this location yet. That’s odd isn’t it? You’d figure there would be a lot of reviews for a place that’s been open for years and years. It certainly is a mystery, but I know why that is: this place is the absolute worst.
Let me tell you why. Back in 2006, when Moanalua shopping center was first opening, I was the manager in charge of opening an establishment in that very same center. I took my crew over there to treat them for lunch and this is what we saw…
The cashier that was handling our money and giving us back our change was also filling the boxes of french fries WITH HER BARE HANDS.
Can you imagine that?
«Okay your total is $ 5.67″
„And you gave me $ 6 so here’s your change.“
*turns around and picks up fries with bare hands, fills the box up and turns back around»
«Next customer in line please!»
WHAT THE $%^^&
Needless to say, I have never ever ever EVER eaten there again. EVER.
You get my point.