Lavish

I walked in to ask if they had time for a pedi and I had my 2 year old with me. The girl at the desk says oh I’m sorry she can’t come in the back for safety reasons. I always take my daughter to get her toes painted. So I do t see what the issue is? So I told her well I was going to get her toes painted as soon as I did that she goes oh well in that case… I said no! I’m going to take her and my money where we are welcome.

I walked in with my 4 month old baby asleep in his stroller. The ladies at the front desk told me that unless I had someone to watch my infant that I couldn’t get a pedicure. I explained that I was breast feeding and that if he woke up that I would nurse him. I explained that I had been there 3 times in the past with my son and they said they didn’t care.

I had my manicure done today with Ayshen! Thank you Ayshen, I will definitely see you next month, I love it!!!

I work across the street from Kahala Mall and stumbled upon the place during lunch 3 months ago. They have all the beauty services I need all in one place.
I get my HD volume eyelash extentions from Ayshen. She is so nice and professional. Her detailed work is just amazing. My eyelashes look like Kim Kardashians when she is finished. PERFECTION! I am so addicted! I HIGHLY recommend her to anyone.
I get my gel nail manicure from Elly. She is so funny and friendly. My nails look immaculate when she is through. She is a true artist and can make cool unique designs with the gel polish that you won’t see anywhere else. She is the BEST nail artist I have ever been to.
I get my eyebrows waxed and tinted from GiGi. I had never had them waxed before so I was nervous. She is a sweetheart and made me feel so comfortable and relaxed. They turned out AMAZING!
These girls make me feel really good about myself and are always so entertaining. I will never go anywhere else. I drive all the way from Kaaawa (northshore) on Saturdays because they are the best on the island.
Thanks for being my glam squad girls! If you don’t go to them, you are missing out on great quality service.
Bonus: the jelly pedicures are awesome too :)

The aesthetician knew the receptionist screwed up with the appointment time so when she was ready I really appreciated how she got all the sticks and wax fabric straps ready so that when she started waxing she could go as fast as she could.
This was my first ever Brazilian and I was worried about the pain, but Aayshen was really good and told me which parts normally hurt the most so I could mentally prepare for it haha. And she kept the conversation going so I felt more at ease and relaxed. I hate when I get waxed and they have to go through the same area more than once. But this didn’t happen here. Aayshen was experienced and knew what she was doing.
I was really impressed with how fast she finished and it looked real clean and she didn’t miss places. I will definitely come back to Aayshen for waxing!

I went in this afternoon for a basic pedicure. The technician working with me did a great job. However, in the middle of the pedicure, she stopped to clean out the soaking basin… I mean I had to lift my legs out of the way so that she could pour disinfectant into the basin from a big jug, scrub it out and then pour in more disinfectant and then rinse it out. The smell of the disinfectant was awful and to interrupt the service to do that was absolutely horrible! And then she was going to touch me again with her dirty hands! I made her go and wash her hands and asked if she always did this in the middle of the service! She said their manager tells them to do that to «save time». Absolutely unbelievable and disgusting customer service! That should be done when the client leaves! The «manager» needs to learn a thing or two about customer service. I will be using a different nail salon from now on!

Loved this place. I almost didn’t go here because of some negative reviews. My nail tech was friendly and did a fantastic job on my shellac nails and spa pedicure. I’ll be back!

HORRIBLE CUSTOMER SERVICE! Workers don’t smile, don’t greet & have attitude problems.

Yikes! Get your nails done somewhere else. First, the technician had a difficult time getting my prior gel polish off — but then again, she only waited like 2 minutes. As soon as she finished wrapping my second hand, she went back to my first to start scratching it off. Then she just started peeling away, taking a layer of nail with it. She cut my pinky while cutting my cuticles — and you know how alcohol and oil feel on cuts — ugh! She never had me wash my hands after taking off the old polish, I had to tell her to cut my nails… hey…I’m in here for a manicure — shouldn’t you be doing something other than changing polish?

Mixed reviews for this one… I NEVER get my nails done, this was only my second time ever getting a manicure but I wanted one because I had a difficult week. I went in and got a basic manicure with french tips. I went in a little before 7:30PM, and since they close at 9:00PM, I understand the ladies are ready to wrap up and head home for the night, but I didn’t really feel at ease in the salon. I felt like I was being a nuisance. However, they did a good job and they were nice enough and my nails looked good.
However, within 24 hours two of my nails had peeled off! And within 3 days all 10 of my nails had peeled off and I was quite upset as I had paid close to $ 30 for this. I had some difficulty getting in touch with the manager and she said they don’t give a guarantee on regular polish but was willing to comp my next visit there if I got the same service. I was satisfied with that, but then a lady from the salon called asking when I’d like to make my next appointment. I told her my desired time and said I’d like to try the gel nails… which are $ 9 more expensive so I’d pay the difference.
I then went in for my second time, but the lady at the desk told me that I am actually going to be refunded for the «french tip add-​on» to the regular manicure, so I ended up paying about $ 14 extra in the end.
I understand they don’t usually give refunds or guarantees, but it was just SUCH a hassle to get a hold of the manager, and then be told upon my arrival that I would have to pay more than expected. The customer service here is not great in my opinion, but my gel nails have been good so far so I don’t want to give them a 1 star.

I appreciate the follow up response from the Owner. I will give another Tech a try. Really like ambience and relaxing environment in the Salon

I recently started doing my nails again after many years of focusing on my kids’ expenses. I’ve been to many different salons in Honolulu; Hawaii Kai, Kaimuki, Ala Moana. All very different experiences and prices. I opted for Lavish simply because I live in the surrounding area and have seen this salon for several months. It’s a holiday and I needed a gel fill from my Mother’s Day nails a couple weeks ago. I have to say I was very impressed with the service and quality of my visit. It was a pleasant treat and I will return. I believe her name is Ally. Clean, friendly and professional staff.

It was my first time going. So i just got a basic pedicure because my feet needed it. I was in desperate for one.
My nail lady that (i wont say names) did a real good job especially with her massaging and oil massaging on the legs and feet. Now my feet, legs, and nails look and feel much better now.
Thankyou… for wonderful service.. I also did calus so additional 5.00 and it was worth it because it was really dry my feet. So came out to 35.00. not bad at all.

Ayshen is AMAZING!!! I love the designs I get when I go to her. I always get lots of compliments. Today I got the cutest pedicure with anchors and stripes. Just show her a pic and she can recreate it… but better! Thank you Ayshen!

Def my new fave place, the girls speak very understandable English and do not eat in front of you, place is spotless too. Have been looking for a nice, clean place in Hnl for awhile and so happy to find this right in Kahala!

I was so excited that I didn’t have my kids and actually had some free time tonight. I decided to get an overdue pedi. The girl at front desk said I had to arrive by 730. I arrived at 732 and they said I could not be taken in. On Unilocal it says they’re open til 9. Unbelievable. I would’ve tipped very generously but now I will never ever set foot in there. Poor customer service.

Today was my second visit to Lavish. It’s clean, bright, spacious and the nail treatments are thorough and long-​lasting. I don’t live on Oahu, but I’m so glad I found this place.

Now in Kahala Mall ! Finally (eye lash extensions)
So it’s been nearly two years that I’ve been doing my lash extension and I must admit. I’m addicted to it with no recovery to normal plain lashes ever again. Why, well I don’t wish to resemble a raccoon when I wear mascara. UGH and the unsightly damage when I rub my itchy eyes is horrific. You know what I’m talking about. The good olé’ smear look. Not very becoming of me and anyone else who’s not into the grunge look.
Of course finding the right person to do your lashes is always a journey right… First you’re trying to save money only to find out that your lashes don’t last very long or they look embarrassing from too much glue. Let’s face it we want to look our best the second we wake up. Is that too much to ask for? I want instant fabulous looking lashes for life. Then you try to find the best technician who can apply it without burning the heck out of your eye lids right. The little things that we women notice is what will make or break a lash extension salon (that’s my opinion).
Vai is my favorite tech from the Pearlridge location but since I live in town I really really want to find someone closer. So the Pearlridge location tells me that they’ll open another location in Kahala Mall. OMG, YES! I only go to Kahala Mall every other day seems like. But my favorite gal Vai isn’t relocating to Kahala Mall :-(. I did however still make an appointment and the gal who did my lashes pulled my prior extension records from the Pearlridge location and it made it really easy. I love the chairs they have both at Kahala Mall and the Pearlridge location. So comfortable and I may have fallen asleep a few times.
I’m so happy with this new location and relieved to know I can still get the same great service here.
Tip: Take a cool jacket just in case it gets cold while you get your lashes done.

I took my boyfriend to Lavish today for his first pedicure. Since it was his first time I decided to take him to somewhere fancier and get the deluxe packages. We both enjoyed the experience. The women who worked on us were kind, friendly, and talked with us throughout the pedicure. The water was able to get pretty hot, just the way I like it! But they kept making sure it wasn’t too hot. The chairs also work well. They have a large selection of polish colors and each is clearly labeled. I appreciated that they didn’t push us to do any other services like nail art, callus removal, or eye brow waxing. They did jokingly offer to give him eye lash extensions though!
Although I didn’t get any wax or lash packages, the area for those was right across the way and looked comfortable. I really liked that when I paid the bill there was a separate section to teach each person who helped us rather than lumping it into one.
Although we had a great experience, we probably will save Lavish for special occasion pampering due to the cost.