Agree with prior review regarding no show for an appointment. I called and left messages and finally an hour after the appointment time, they called and said the technician couldn’t make it today. I asked if they could have called to let me know and they offered no apology. Just stated, «the best I can do is have him call when he leaves his next job.» No thanks. Plus they make sure to remind you that it costs $ 150 just to get someone to look at the AC unit. Don’t waste your time with this company. Extremely disappointed.
Kiawe T.
Évaluation du lieu : 5 Kailua, HI
I just did an Army Corp contracting job with these guys as my sub. I can’t explain how dedicated and hard working this crew is. It’s a family owned and operated local Hawaiian business that takes extreme pride in providing the customer with excellence. I just can’t say enough good stuff about why you should call them for your next AC job.
Cindy T.
Évaluation du lieu : 2 Honolulu, HI
Update: After the business responded to the BBB complaint, the AC was ultimately repaired with an easy 15 minute fix. The repairman arrived as scheduled. The repair was completed. He never mentioned the BBB complaint I had filed, even though there was some back-and-forth through the Bureau.