Very friendly and helpful customer reps. I really like that they are direct retailers for Herman Miller… I believe that they’re the only ones on the island that are. I just purchased 2 Herman Miller Sayl chairs and 4 Global waiting room chairs with a custom ultraleather upholstery. The prices are higher because the furniture is better quality… you get what you pay for! The only drawback is the lack of floor models for you to sit on and try out. They have only a small selection to sit on. Check them out if you’re on the hunt for furniture! They can help you select something nice and can plan out the space w/CAD CAM drawings. I highly recommend them.