Rachel’s Lei Stand

Last minute my ‘ohana needed leis for an event that another vendor couldn’t provide for, even after confirming a month ahead of time. So I went where I knew I could get good quality floral at a reasonable price.
I was able to find leis to the likings of the event coordinators and a price that was cheaper even then the original booking. A total steal. Couldn’t have asked for anything better.

Rachel’s lei stand is awesome! I was calling around for a last minute order for a corsage and all the florists were turning me down saying that I’d need a 2 day minimum request to have a corsage made. Places were either too busy or they had nothing to offer me. I called Rachel’s in hopes they could help me and to my surprise, they could! I was so excited since I’ve been stressing all day long to have an order made and she delivered! I ordered a yellow rose corsage with white details and rhinestones for $ 25. Not bad for a rushed order! Thank you so much

DO NOT ORDER from Rachel’s Lei Stand!!!
We ordered 40 leis for a graduation in California. My mother swore by this place and picked this one over all the other lei stands at the airport. The owner, Ola’a agreed to 40 orchid/​tuberose leis and one special orchid for my daughter — 41 total, with ribbons of my daughters school colors.
We received 39 single orchid-​only leis and one double with no ribbons.
The order was confirmed over the phone as well as in an email and it STILL was not fulfilled correctly.
I emailed Ola’a and her response was — sorry, there is nothing we can do except give you a $ 25 store credit. 8% of the total order! There’s a door prize for you, there’s a slap in the face, there’s an insult for you!
I also called multiple times requesting to speak with Ola’a and she still has not returned my phone calls. She has not owned up to taking the order by phone and she had no response when asked if she even read my mother’s email which CLEARLY summarized the order.
Orchid leis are NOT hard to come by in California, what we received from Rachel’s was nothing special and she basically took our money (in advance of delivery) and shipped the cheapest thing she had without any finishing touches — leis come with ribbon!!!
What a waste of our time, energy and money! Shipping alone costs $ 100.00! POHO!
Give your money to owners who care and value their customers. Give your money to people who treat customers with the highest level of satisfaction.
How ironic to receive such BAD service from a company in Hawai’i that sells flower lei. .. a far cry from representing one of the true customs of ALOHA.
NEVER going back there again!

Go in and see Olaa. I ordered lei for our Christmas Parade and they were beautiful! The Christmas lei with double tuberose, tinsel, and ornaments were a total hit. They were really great in suggesting alternatives based on your budget and very accommodating. MAHALO!!!

So many flowers and nope, I didn’t buy not one! Wow can you believe it? Haha my husband was surprised. Beautiful lei’s and just in aww with all of the beautiful scents of Hawaiian flowers. Mahalo Beautiful Hawaii! Thank you for having us!

Saved 2 bucks time to go get my sister in law

Who doesn’t want to present an incoming visitor with a lei made from fresh flowers? Go here and get them one. They will appreciate the gesture. All of the lei stands have more or less the same leis, but check them all out before you buy to make sure you get the one you really want.

Needed leis for a yakudoshi event that I was putting together for a friend. Called in my order for pick up on that morning. Arrived, picked up my beautiful leis with no hassle.

I have never been so disappointed as I am now with Rachel’s Lei Stand at the airport! For years I have used them for cheerleading competitions, mainland lei shipping, and various events. I have always been happy with their service and quality. Never again!
I recommended Rachel’s for my dear friend who wanted to ship lei to the mainland for a graduation in California. The owner was nice to him and told him the lei would get there in a day. What arrived was a hot mess! Not only was the order wrong, the mail’i lei was wilted and old and the tuberose strands were brown and ugly! All of the leaves were falling off! My friend called the owner to complain. she admitted the lei was old and said she would call him back to discuss.
She never returned his calls or offered to send nicer lei or even the correct order! I was so embarrassed that i recommended them in the first place! You know who you are! If you had any decency, you would have offered to fed ex a fresh order the next day or give my friend a refund for the shoddy lei you sent his family!!! Awe to you!!!

I believe the owner is who I dealt with on Mother’s Day.
ATM Inside & use of iPad credit/​debit terminal makes it quick w/​e-​receipt.
SUPER NICE & VERY GOOD service, for a busy morning like that, she was quick but not rushing me & helped me get in & out of the chaos that surrounded that day… so THANK YOU…
BUT because as I was rushing & didn’t look at the price & made the assumption she knew the price. but she asked me if it was $ 30 & like an idiot I agreed because I wanted to get out of there. MY BAD​.so if it’s busy, always double check the price. but great customer service, I’ll take the hit if I paid more than I should have. :)
THAT ^ was my first experience, 4 stars… below is regarding my 2^nd visit.
returned to Rachel’s to get a lei for Father’s Day. because I had such a great experience the first time, naturally, this is the place I’d go back to.
bought the Unilocal deal $ 10 for $ 20 to spend here and CLEARLY on Unilocal it says «print OR show phone» to redeem the offer.
the lady that was working this night was beyond rude & not just because she didn’t honor the deal I just burned $ on… no customer service. PERIOD.
so that left me to stroll along to other stands, one lady was very nice but the lei she offered looked like it was on the verge of dead… others offered what they had… settled for the best I could find for my father.
Remember this… IT IS YOUR MONEY supporting a business. PAY FOR WHAT YOU WANT/​NEED…& I REFUSE TO PAY FOR F’D UP CUSTOMER SERVICE.

It’s right across the new parking structure! Fresh LEI’s for decent price, theres also several other more lei stands you could choose from!;)

Stopped here for a few lei’s on the way to a wedding. Since it’s located next to several competitors, buyers definitely have choice. I was able to secure a lei that smelled fantastic & matched my pula tasi perfectly for $ 6, made fresh that morning.