The Refinement at Hottie Hair Hawaii

Shana is an Angel. The anxiety attached to finding a hair dresser that you’re comfortable with will be no more once you’re in her hands. My friend found her on Instagram and today we both had consecutive appointments with her. She is incredibly knowledgable, and you can tell she really cares about the product she presents you with. I came in and asked her to shave the side of my head and fix my bob. Before she got her tools out, she made sure to inform me about what her experience was with it (ups and downs) so that she knew I was well prepared, and that I wasn’t going Britney Spears and making a crazy decision on a whim. She made me feel very confident in the decision I was making and delivered a cut I was more than pleased with. I love it! She also knows how to work with my wildly thick hair because she has thick hair herself :). My friend went blonde today and Shana made sure to ask plenty of questions in order to make sure she knew the history of her hair. She’s just all around awesome at what she does, and she’s incredibly sweet too! We have found our Hair Stylist in you, Shana. THANK YOU!

What a great experience! Shana did a wonderful job with my hair. I loved how honest she was with my expectations. I had jet black box color hair and she worked her magic. Her assistant was awesome too. Can’t wait to go back for round two.

Shana is an absolutely stellar stylist, and everyone here is very friendly as well as talented. I was in desperate need of care after removing my dreadlocks and Shana has taken amazing care of me, playing with fun colors and always leaving me feeling gorgeous! I should add that there is some confusion because when you search Google maps it sends you to a place in town around Bishop and Queen called JenjaJo, this is NOT the same salon! The Refinement at Hottie hair Hawaii is on Dillingham and they definitely deserve your business!

My first time here there was a little mix up but Shana graciously offered to do my hair even though she already had a client. I did a highlight and cut. I have her a general idea of what I wanted and when she was done I was amazed at how shiny and gorgeous the color was. As time went on it never faded or got that brassy look, which I loved.
I returned yesterday for another highlight and cut, and again left very happy! ! Shana is awesome and does great work, especially with me cause I have no idea what I want except for the color.

My experience at Hottie Hair was amazing! I dye my hair to cover gray and I normally just do all over color because it’s cheaper and I had highlights once which didn’t turn out good. I’m always looking into doing something different with my hair color but it wasn’t until looking at the pictures on Unilocal I felt comfortable trying something new with color. I’ve never heard of balayage but I was totally interested! It’s expensive but so worth it. Shana did such a good job! It’s hard to find people to trust especially when it comes to hair coloring and going to someone new is hard because they don’t know your hair history and color can do crazy things! But my expectations were exceeded! On top of the great color she styled my hair so cute! Great experience!

Melissa, my hair guru! She never does disappoint me. Overall I’m happy with her work and I would recommend her to my family and friends.

Location/​Parking: It’s located across Wet Okole and Aloha Gas Station. The salon is on the 2^nd floor of the Dillingham Medical Bldg. Parking is inside the blue gate. About 7 – 8 cars can fit. Really tight parking so if you have an appointment, arrive extra early to ensure a parking spot.
Seating/​Room: Nice and cozy room on the 2^nd floor. Not hard to find, as soon as you go upstairs, it’s right there. They have 4 chairs (4 clients) at a time and a comfy lounge in the waiting area. (With Tv and music!)
Staff: I got my hair done by Shana. Her work is amazing! (reason why I picked this salon was because of pictures on Unilocal) I made my appointment online; so convenient because you can choose the time and stylist you want. I recommend doing so, especially if you’re doing any color. Her assistant prepped my hair and blow dried it but Shana did the color.
So happy I got my hair done with Shana! Will definitely go back!
(Review by my fiancé)

everytime I come here I leave happy. Melissa always provides professional service when I get my hair done. she makes sure that I am comfortable and makes sure that I am always seen at my set appointment time. she will always be my go to person for anything to do with my hair.
location: the location is good because it is located right across a gas station so you can get drinks and snacks for the hair processes that take long.
parking: I never have a problem finding parking but the lot is small.
overall: I would defiantly recommend this place to anyone looking to get a new hair do :)

My hair color Guru is Melissa. Each time I go in, she ends up picking the perfect color for me :). I leave with fresh/​shinny looking hair and color that lasts a long time and leaves my hair feeling so healthy. With my busy schedule she’s always there to take me in. Go and see her for your hair ladies. You won’t be disappointed I promise :).

Excellent! Inloved my haircut and loved the lady who could cut my hair. She was really nice and she did exactly what I asked her but still put in her own style a bit, haha. We bonded and I will definitely be back here in the near future!
Highly recommend them– ps groupon is not theres and some other deal they do have is $ 20 off first haircut and offer discount if u dont pay credit/​debit. Money talks– no tax on cold hard cash!

I really liked going to the refinement … My first time was amazing however the 2^nd and 3^rd time it didn’t turn out like i asked… They’re really nice tho.

Absolutely love my hair every time I go here! NEVER lets you leave the salon not satisfied.

Melissa is awesome! I was worry beause I hadn’t had short hair for very long time but she didn’t make me disappointed.
Love my New hair for New year!!!

Excellent service like always! And great results! Thankful for last minute availabilities. Thanks Shana & Tati.

I made an afternoon appointment with Shana (super easy to do online) and asked her to jazz my hair up a little. She trimmed, shaped, and blew out my hair and it looked FABULOUS!

Some of you may know, that as of last year I have been looking for someone to do my hair. My regular guy gets booked so fast and far in advance now. It’s hard to get an appointment on the fly with him.
I found this gem through friends on FB. A lot of them go here. And after the disaster I had at Trade Secret, I was really hesitant on letting anyone touching my hair again! Mind you, that I did in fact get the coloring fixed at another salon (Salon Mei with Marjory) after the chic from Trade Secret messed up my hair. And I did call to see if I could schedule again with Marjorie … But, she was on vacation over seas and then again to the neighbor island :(Sad Panda …
Fast forward to my visit with Shana :)
She was highly recommended, and I was told that I could trust her with my hair.
So booked online, which was so very convenient …
It’s actually not very hard to find the location. They are directly across the street from Aloha Gas station. A small two story building with blue trim. Cant miss it. Says ‘The Refinement’ on the upstairs window. Lol … Go up the stairs and the door is on the left hand side.
It has got to be the most relaxing, comfortable salon I’ve ever been in. There’s couches and a flat screen tv in the waiting area. A cool mural on the wall, and they have a restroom there folks! You don’t have to leave the salon with foils all over your head to go pee! Yay!!!
Each stylist had a full length mirror with their names and pictures drawn on them. It was adorable. For those that have hot flashes or are constantly just hot all the time … the ac blows right on you while in the chair. It’s not a full arctic blast lol but it keeps you cool.
My appt was set for 10:15am, and I got there super early … call it excitement! Mel was there already doing someones hair … love his hair btw. I originally wasn’t set on what I had wanted to do with my hair. With the bad bleach job the chic from Trade Secret did last year … I was super worried that my hair would get damaged. I know I know … for what I wanted done it would need to be bleached … I had wanted to color the whole thing purple with blue highlights. she talked me into a balayage. and we did it in just purple: D I will confess that the second time she put me under the dryer I was taking cat naps: D Couldn’t help it! I had been there for almost 5 hours … I was excited to see my hair!
LOOOOOOOVE my hair color. 2 weeks have gone by and I still have the subtle color! It got a little lighter, which is expected. and I cant wait to go back to do my whole head this color!!!
Shana and her team are so on it! They make you feel so comfortable! And don’t be afraid to talk story with them … they made me laugh the entire time I was there!
I strongly suggest The Refinement and Shana if you are shopping around for a salon and stylist. you won’t regret it!
Next best thing was I got to eat at Popeyes after AND see the movie première of Jurassic World sporting my new do with my homie and his mini me!
Thank you Shana! Can’t wait for my next visit!!!

Location
Dillingham Highway directly across Wet Okole and Aloha Gas Station
2-​story building with blue trim
Small parking lot
Located on the 2^nd floor
Services
Haircuts, hair color, styling, makeup, eyelash application, etc.
Ambiance
They have a nice, cozy little waiting area with couches. I love the color scheme and the mural in their waiting area. I’m also absolutely in love with the setup of their chair area. Each stylist has a full length mirror in front of their chairs with their names written on the mirrors. Their styling tools are kept in full-​sized heavy duty tool chests and the chests are decorated with stickers to match each stylist’s personality.
Customer Service
Fantastic. The ladies there are just lovely and really easy to talk to and I’m probably understating this but they are really talented and great at what they do. It’s best to make an appointment as I believe all stylists are there by appointment only.
I went in to color my hair and Shana ended up coloring my hair a shade that I initially didn’t want but she chose my color based on my skin tone and the current state my hair was in, which was really damaged. I’m glad I trusted her to just do what she does best because I ended up liking the color, which came out to a rich, chocolate-​ty color. Their services are a bit pricey ($ 50/​haircut, $ 75/​makeup, etc.) but they’re worth it. I’m trying to not fry my hair any more than I already have but I’ll definitely be back for a haircut.

I recently had a change of heart about my long, long tresses that I’d been having cut by Shana for a while now. I was into those «V» shaped layers but wanted my hair to look healthier so I went in to chop it off, not knowing exactly what to expect. Honestly I was a little apprehensive as to whether I would truly like it better than my normal haircut, but Shana did such a great job with it. She gave me a bra-​length slightly layered cut that looks and feels so much healthier than before. I have no regrets and can’t wait to maybe chop off even more in the future! If you are looking for a stylist you can rely on and can stay with, Shanas the one. No more salon-​hopping for me!

Karen and the rest of the dolls at the Refinement seriously deserve a round of applause. The service she provided was beyond belief and I just can’t get over how amazing Karen is.
If you’re looking for a non-​judgemental, honest, welcoming, and loving salon environment while still experiencing first class service then this is the place to go!!!
I have not had my hair done for 2 years because of a bad experience with another place and then I made a bad choice by box dyeing my hair. Yikes. Karen was up front with me with my options, telling me what her plans were for my hair, what possibilties i had, what each product will do, how much the service would cost and why it would be best for my hairs health. She gave me 4 hours of her time and I felt like I was just hanging out with a friend. We even sat and drank coffee while my hair processed; it was so relaxing and everything I imagined a salon experience to be. I recommend her services and the salon. Oh and my hair turned out amazing! I love the color and cut!
My appointment was at 11a and I arrive at 1045a but I think I got the last stall in the parking lot so get there early or find street parking which is do-​able.
*this is my honest opinion based on first experience with Karen I found her from reviews on Unilocal and instagram and the hype is real!

My 13 yr old daughter wanted to dye her hair seafoam green but changed her mind to blue when we got there. Karen was so accommodating to her request. My daughter has long blk/​brown thick hair, and a lot of hair.
Once it was complete Karen made it happen and made her so happy.
Thank you Karen for your patience, accommodation, skills and great company.