Over the last several months, I have been considering my options as far as whether I purchase a newer used vehicle than my 1998 Lexus. I began to look at vehicles in October visiting Auto Wholesalers at that time. I spoke with Paul who was extremely helpful and while speaking with him, he shared Auto Wholesalers also does mechanical repairs, etc. based on my telling him I wasn’t sure if I was buying or repairing. I told Paul that day in October what I was looking for in a used vehicle and what my needs were. I left Auto Wholesalers without a vehicle but with a wealth of knowledge from Paul in order to think through the two options I was mulling over, i.e. buying a vehicle or putting some cash into mine and fixing it up. After 6 weeks or so, I decided I would reach back out to Paul and see what the used vehicles options were. To my amazement, after the one meeting in October, Paul remembered everything I was looking for. You have to be a very good listener and conscientious of your customers needs to remember all that(believe me, I had more than one or two specific needs) which put my comfort level very high with Auto Wholesalers. In the end, I decided to update my 1998 Lexus however while I didn’t purchase a vehicle at Auto Wholesalers, I had my work done there. Brian did a great job with all the work that was needed and there was quite a bit — struts, shocks, breaks. Plus the car needed some rust to be removed and while they don’t actually do the body repair right there, they sent it out to the body shop they deal with who also did a fine job! Brian was excellent to deal with as well. I spoke to him personally a couple of times and he was extremely knowledgeable and friendly which put me at ease. The car looked like new when I picked it up and runs like a charm. The noises I was hearing prior to bringing the car in are now gone and the car looks like I just purchased it. Thank you Auto Wholesalers! To Paul, Brian and the entire Auto Wholesalers team, thank you so much. Your customer service, attention to detail and expertise was A+++.
Gary B.
Évaluation du lieu : 1 Southbridge, MA
These people are pretty bad and so was the car they sold me. Just to give an idea as to why I’m upset. This car had a blown water pump, a worn out ball joint and tie rod, brakes and rotors were no good, the two tires that looked good were badly cupped and chopped, there is still something wrong with front end and the rear brakes are gone. Theres more but whats the point. People like that should never have got into business in the first place …
Jeff L.
Évaluation du lieu : 1 Concord, NH
Stay far far away from this place. They don’t care about the customer at all. They just want money in their pocket. I had bought a Camaro that did not even make it 5 miles down the road. The transmission was shot. They would not help us at all. We fought with them for weeks. We were as poor as poor could get with 2 small kids and had saved up for a long time for a down payment. We went to the BBB and they got them to replace the transmission. but they added 2600 to the end of our loan. Then they would laugh at us when we brought our payments in. There are a lot of good places to buy a car in the area. this is not one of them. Never buy as is… if a place is not able to stand behind a car for 30 days, they don’t care about you.