Great store. HUGE selection of fabrics and sewing supplies, plus friendly and knowledgeable staff. The only real drawback is that, even if I go in for something specific for a specific project, I come out wanting to start other projects and learn new skills. My only complaint, and the only reason I gave 4 instead of 5 stars, is the checkout process. The line is kind of convoluted, and, no matter how many people are in the line or how many cashiers there are, is slow.
Jessica F.
Évaluation du lieu : 3 Birmingham, AL
Customer service lacking– workers do not offer their help, must be chased down. VERYSLOW checkout– long line with only one register open. When second register opens, two people are checked out before the worker leaves the register to help another cashier. When finally checked out, cashier waits until I’ve put credit card away to tell me she needs to see card for verification.
Kitturah K.
Évaluation du lieu : 5 West Blocton, AL
Love Joann’s, especially the classes! The staff are very helpful & always interested in what you are working on.
Will L.
Évaluation du lieu : 3 Birmingham, AL
Since my overall knowledge of fabric stores is limited, this review is a bit tricky. I just don’t have much to compare it to. I went by to get a display board and extra foam to make a homemade sound proof barrier. While the store, as I assume most fabric/craft stores are, was a bit cluttered and spread out, I was still able to find these items within a few minutes. The price on the tri-fold display board was a bit high, but that might be normal. As for the foam, I’m not really sure what the price was(or at least what it was supposed to be). Underneath the square yard of high-density foam, there was a sign that said, «50% off» in bold print. It then said(please don’t quote me exactly) ‘Regularly 4.99−34.99, now 2.99−17.99.’ I’m sure that was for the different sizes, but there was only one size there. Anyway, I was just a bit confused. The square yard ended up being 7.49 and I was fine with that. It was almost like playing«high-density foam roulette!»
Carol M.
Évaluation du lieu : 3 Caldwell, ID
I have had really god experience with this Joann’s. The staff is helpful and knowledgable — checkout is the only problem. Always slow always a long line. I wish fabric was not so expensive though.
Pat P.
Évaluation du lieu : 1 Tuscaloosa, AL
I looked so forward to visiting Birmingham and shopping at Joanns.(There are no Joanns in my town) What a disappointment. Their prices are about the same as that other large fabric store, but fabric is not as nice. The service is terrible. Just terrible. You take a number at the fabric cutting table. One cutter. Who takes her sweet time. Gabbing, wandering around the store, calling numbers and waiting forever for the ticket holder to come to the table. But worst of all, she answered the phone in the middle of cutting a customer’s fabric, and was searching for a fabric the phone customer requested. Good grief. I left the store without purchasing. I will take my business elsewhere.