I would give more stars if allowed. I wanted to give review after first visit before purchase, however it seemed almost too good to be true. Now that 2 weeks has passed I want to share my experience. I stopped in on a Saturday. I was immediately greeted. Very friendly. They did not accept my insurance. That was ok because the pricing was really good. I was debating to purchase because prices so low. The following Friday, I went in and picked out 2 new complete frames. When I went to make purchase the young lady that helped me was very nice and took her time with me. She said that my glasses would be ready the same day. I almost fell out of my chair because other places always take longer because of my left eye issues. Sure enough I received a call and text that my 2 pair of glasses were ready. I was surprised. Next day I went with a little hesitation because everything had been too good to be true. I walked in and was greeted by 3 people instantly. Again, very friendly. I told them I was there for pick up. They retrieved my glasses, did adjustments and made me feel good about my purchase. I have not had any problems with my vision. I can see! I love my frames! I will be back for sure!
Alicia B.
Évaluation du lieu : 5 Houston, TX
This place made my first time buying prescription glasses so easy & enjoyable. I’ve been wearing contacts for a few months, after my latest eye exam. I needed glasses, quickly, before I left for business travel. I went in not long before they were to close and the young lady staff member helped me pick out my 1st pairs of glasses. Everyone was nice, and didn’t even mind the fact that I had my active toddler with me. The next day I went back to pick up my glasses(They would have been ready the 1st day but I had to go and they were closing soon). They replaced a lost screw in my RayBan sunglasses free of charge while I waited. Those weren’t even glasses I bought from them. I’ll be recommending them for sure. I love my new glasses.
Alexis C.
Évaluation du lieu : 5 Houston, TX
Wow. This place is amazing. Excellent customer service and really friendly employees! They also don’t have the dreaded eye blowing air machine.(I hate that machine with a passion!) Which is a major plus in my books! You can make your appointments online, but they don’t send you a reminder email or text. So make sure to remember your appointment! Glasses are also ready the same day! My glasses were ready in 15 min!
George S.
Évaluation du lieu : 5 Houston, TX
They are in one word… EXCELLENT… and the independent eye clinic equipment is surprisingly modern and advanced… The Dr. incredibly knowledgeable and up to speed with the newest techniques. Highly recommend. The personnel goes out of their way to satisfy you and your needs.
Marisa R.
Évaluation du lieu : 5 Bellville, TX
This location is so awesome! I’ve visited about five times in the past four months, and every visit has been nothing short of amazing. He service is extremely pleasant. Monica, one of the consultants has been amazing. She is very attentive, sweet, and she makes me comfortable knowing that they know their stuff. Every time I visit they make sure I’m happy and I leave with a smile: I would recommend asking for Monica if you go in. She’s awesome! If you don’t get Monica, every girl is great at what they do. As far as the office itself, it is very presentable and customer friendly. Not once was I ever pressured to purchase anything. I love my contacts and glasses. I will definitely come here from now on!