Love this shop! Yvon, owner, is so sweet and makes personal connections with each of her customers. She’s done a nice job of curating the selection of products to keep it high end. You find great brands there — definitely a higher-end experience for clothing, shoes, bags, jewelry, etc. Today I saw: Kate Spade, Tory Burch, Lululemon, Madewell, Jessica Simpson, Rolex(a wallet), Vera Bradley, CK, Tahari, Bebe, BCBG etc. I appreciate the shop being extremely clean and organized. The staff is very helpful and always friendly. I’ve sold a few things and purchased more. Yvon and her team are great with communication throughout the whole process. For example, some things she may just buy from you straight out, others can be consigned. She is picky about what can be sold in her store, which I appreciate as a customer. I like looking through her store, not at all like a typical thrift store you have to dig through. She gives a discount on Tuesdays, 10 or 20% based on what the item is. Try it out!
Beth K.
Évaluation du lieu : 5 Houston, TX
This is my first use of a direct sale resale shop. Yvon took the time to explain the process, what they are looking for, how I can maximize the cash I receive, and provided suggestions on locations /methods to do that other than in her store. I recommend the beginner resaler try this business for a gentle and helpful introduction.
Jill M.
Évaluation du lieu : 3 Houston, TX
I found a really cute used Anthropologie dress here. The price was certainly less than original retail but not much less than a sale at the store. But I liked it and bought it. Note that they have a no refund or exchange policy. Wasn’t a problem for me this time, but I would take that into consideration when deciding whether or not to buy something here again. Staff was friendly, and dress selection was decent, but pricing seemed high to me. Oh– the men’s area had tons of jeans shorts and Hawaiian shirts. Really seemed out online with the higher end women’s items. It’s worth checking out if you have time to kill and are just browsing. They definitely have some nice things available for women.
Coco P.
Évaluation du lieu : 4 Houston, TX
So I really like shopping here. Every time I’ve been, I’ve found a few things, and I am really picky! They have a good selection, and the staff are very pleasant. However. I have also sold clothes to them. The thing with that is that each time I’ve returned and seen my used clothes still on the racks, they were priced higher than what I paid for them new! So, either I am a real bargain shopper(and in their defense, most of the items I bought at the outlet mall on 290), or the pricing may be a little off. Still, I like the place, and it is worth paying a little more to avoid crowds and traffic.
Jan W.
Évaluation du lieu : 1 Houston, TX
Went to see if they would be interested in 3 high end(Calvin Klein) suits, the clerk said there wasn’t any place to hang them until they could be looked at and wanted me to wad them up in a bag, when it they were fresh from the cleaners. Really, your sight states you won’t accept consignments unless, cleaned, pressed and hung up. Chose to go else were, wasn’t impressed with shop it self, looked more like an indoor garage sale.
Nikki H.
Évaluation du lieu : 2 Houston, TX
Crazy expensive. The selection is good, but if I want to pay regular prices I’ll just go to Macy’s and Dillard’s to buy something new.
Olivia W.
Évaluation du lieu : 4 Houston, TX
They have quite a few cute things here from high end items to regular priced things that anybody can afford. The staff was really friendly and I was approached pretty soon after entering asking if I need any help. I will be back again! So glad I found this spot. The only con is I wish they sold more close for size 8 people! LOL! I still found a cute size 8 dress though… maybe it’s good they didn’t have more ;) you’ll definitely find unique things here.
Donna K.
Évaluation du lieu : 1 Houston, TX
Staff condescending and rude. The store smells bad. They think way too highly of their merchandise and emphasize«high end» when they don’t know what«high end» is.
Lani C.
Évaluation du lieu : 1 Houston, TX
This store has a no refund, no exchanges policy and they enforce that policy. In fact it is printed on the receipt.
The Issue: My husband purchased a pair of Dior sunglasses as my birthday present, not realizing I needed prescription lens. I was wearing contacts up until 2 years ago. He didn’t realize I was now wearing only prescription lens sunglasses. I called to speak with the owner about an exception to the exchange policy as my husband paid almost $ 300 for the sunglasses. My goal is to exchange them for something of lesser value. Up until this transaction, I have been able to come to an agreement with the proprietor, maybe not this time. I spoke to a young sales person and asked to have the Owner call me. When I explained the issue to her, she assured me there were no exceptions and that I was wasting my time, but promised to give the Owner a message to return my call. I will update my experience as soon as I have spoken to the Owner. My advise to you, if you can’t return or exchange it, keep your money in your pocket!!! Even Goodwill will refund money. UPDATE: Things did not turn out as I had hoped. Unfortunately, when I called to speak to the owner, I left a message with one of the employees that was misconstrued. I’m told the conversation was on speaker phone and on tape as well. I was told today by the owner that I was mean, that she called her attorney. It seems she thinks«I broke some law.» I believe the law she was talking about is called a terroristic threat, that was certainly not the case. Additionally, if I post a bad review she will sue me for slander or something. Anyway, the long and the short of it «I’m willing to work with people, but you were mean, don’t call my store again» click. I’m sad, I was really hoping for a positive outcome. The quality of merchandise is excellent and the prices are reasonable. Again, be sure what you buy there is what you want, they do enforce their policies.
Natalie C.
Évaluation du lieu : 5 Houston, TX
Great selection of items — included plus size. Very friendly staff. Highly recommend this store as I can always find a great new addition for my wardrobe. Do I need to say it again — THEYHAVEPLUSSIZE. If you are dropping off clothes they do have a 3 day policy to pick your clothes back up or they will donate them.
Sarah L.
Évaluation du lieu : 5 Houston, TX
This was my first time visiting this store and it won’t be my last. The ladies were very friendly and the store was clean and well-organized. If you’re looking for a pair of boots but can’t stand to pay full retail price or a good quality pair of jeans and a top but your budget is tight(as is mine) this is the place to shop!
Anne R.
Évaluation du lieu : 5 Houston, TX
Just found this place today and it is awesome! Found a new pair of Tahari flats for $ 30! Nicely organized, has men’s and plus sizes as well. It’s like a nicer buffalo exchange, with great brands and very decent prices. Will definitely be going back.
JoJo G.
Évaluation du lieu : 5 Houston, TX
This store is amazing you can fine all sizes of clothing even 3x. U can fine lots of name brands at good prices. It’s real nice and clean… It’s an awesome store go by and check it out. You’ll love it…
Twee V.
Évaluation du lieu : 5 Houston, TX
This store is the cleanest and most organized resale shop you’ll ever visit. The staff is so friendly and helpful. If you’re looking for higher end clothing for cheap and also cute jewelry… then this is the place to go! It’s like buffalo xchange and taxi taxi but soooo much nicer! I hated the wait at platos closet to sell clothes but their system of calling you when they’re done sorting is genius!