Blooms, The Flower Shop

The day of my wife’s birthday and I was out running some errands. Decided that I wanted to get her some roses so I stopped by this store as it was the closest to my current location. I walked in and looked Around and didn’t see any roses so I was about to leave when a woman came running from the back asking what she could help with. I told her that I was looking for roses for my wife’s birthday and she took me back to the cooler and showed me their nice selection of beautiful roses. She asked me what color she would like and how much I would like to spend. I told her and she said she could have the wrap ready in a few minutes.
Let me tell you, it was a very beautiful wrap of purple roses, garnished and everything. I won’t buy flowers from anywhere else now.
Very professional, very friendly, beautiful product, and great price.

I walked in to this flower shop today to purchase a single flower as a small gift for a friend who had just lost a family member. It was busy early with deliveries coming and going. The man who addressed me gave more than just a greeting and time from the day… I thank you. I will call on your company for any further floral needs, and also recommend anyone using them as well.

DO NOT ORDER FLOWERS FROM THIS BUSINESS!!!
I am furious, to put it mildly. And I hope none of you support such an unprofessional company with such rude employees.
I live in California, and placed an order online three days in advance for my Mother’s birthday, which happens to fall on Thanksgiving. I received two phone calls on Wednesday at 5:45am and 8:45am telling me that they would be closed on Thanksgiving and could either deliver the flowers that day if they were able to, or if not, Friday. The second voicemail said if they could not do it Friday, then Monday would be the day.
I tried calling back when I was woke up that morning, no answer. Tried in the afternoon, no answer. And no answering machine. I gave it a shot calling early Thanksgiving morning, just in case, but no answer. I call Friday a few times, no answer. Why offer to deliver on Friday if you won’t answer the phone? I try Monday afternoon, no answer. My mother says nothing has been delivered and she was no longer going to be in town.
And today, finally, I get ahold of someone! And after asking for a full refund because my order was never delivered, the guy speaking to me immediately has an attitude with me, begins to yell at me, and I ask «is it necessary to have such a crazy attitude with me?» and then he HANGS UP ON ME.
The only thing I received was a confirmation email saying my card had been charged, and two voicemails saying the flowers WOULD be delivered. I can only hope these fools did not run my card.

Was going to order flowers for my wifes birthday, called and they were very abrupt on the phone, also called about 10:30 am and they said they would deliver about 5:00 PM, over six hours later, my wife’s office is less than half a mile from this shop. Went ahead and went somewhere else and was very happy with my second choice.

I called blooms directly to place 2 orders for a funeral. One was from us personally and one was from my husbands company. I requested that each order be billed separately and requested that the receipts be emailed to my husbands email.
Lynette at Blooms assured me that is was not a problem and she would be happy to email us the receipts and charge each arrangement separately. After my phone call I felt confident that she would follow through on my request.
A few days later I saw the charge go through and she did not run the orders separately. She ran one charge for both. I called her twice to ask that she email the receipts and she assured me she would do so right away both times. I told her if I didn’t get the receipts I could not turn in the charge for repayment from the company. The charge for the company was well over $ 100. The last phone call was this morning and it is now 8:25pm. NO EMAIL.
Do you believe in karma Lynette?.. I DO!!!

SCAM BUSINESS! DO NOT ORDER FROM HERE! I would give it negative stars if I could!
I’ve never reviewed on Unilocal before, but this place is so horrible that I have to say something!
I ordered flowers for my mom on Mother’s Day (5 months ago) on their website. They never delivered the flower. When I called them to ask about it, they were all nice all the phone, and said that there were an issue with their electronic merchant and they will look into it and contact me back, but they never did. I had called back multiple times after, every time it was the same story: some people picking up the phone, all apologetic, says that they’ll look it up and call me but, they no one ever ever ever did!
So essentially, they took 80+ dollars from me but never delivered the good. Such a scam business! Do not get flower from them! They will just take your money, and pretend to have a customer service but never delivers on what they promised!

Very disappointing, delivery was late by 3 hours, flowers used were not upto par or quality for the price, 11inch vase that was requested was not used. Sent for a special birthday and was a huge disappointment, will never use again.

Wonderful customer service from the owner! After an issue I had with two arrangements sent out, the Owner, Manny, called me personally and more than made up for my issue. He was so wonderful and genuinely wanted me to be happy! His wonderful attitude and willingness to make everything right, means so much! I’ll use them again!

Great customer service! Call regarding their «deal of the day» and told her kind of flowers I was looking for. She was very helpful and said they could do all the things I wanted. I called the day of and they had these there by 3pm. Very sweet lady! My friend sent me a pictures of the flowers and they looked great!

Went here to pick up some flowers for a sick relative. Came on a Tuesday at 4pm, and the place was closed. Lights off, door locked, even though they were supposed to be open and their sign said «Open.» Called every number listed, no response, no way to leave a message. Doesn’t seem super reliable to me.

I am beyond furious at this florist. Today is the third anniversary of my marriage to my beautiful wife, and absolutely loves receiving flowers. Naturally, I order flowers through Blooms online and receive a confirmation for delivery today. I asked the florist to deliver them to her office. In fact, the address was specifically categorized as a business in the order form.
I called the florist around 1pm to check on the status, and they confirmed the details of my order and let me know it was on the truck for delivery.
It’s about 10 minutes until 5:00pm and my wife has left for work. Were her flowers delivered? Nope. She’s at home now with no flowers on our anniversary, all thanks to this florist. Looks like I’ll be making a stop to pick up flowers on my way home instead.
Worst yet, I just tried to call them to complain and insist on a refund — no answer.
Do yourself a favor and go elsewhere. Terribly flaky business.

Excellent customer service… exceeding my expectations, exactly what I was looking for! Great pricing as well. As an event planner excellent choice for a vender! No complaints.

One great experience followed by one completely unprofessional and disappointing experience. The only reason I give them two stars instead of one is because the one time I went to them they made a very beautiful arrangement.
The problem comes today during Mother’s day weekend. I called earlier in the week to make an order for Mother’s day — I wanted a nice bouquet that I could pick up whenever it was available on Saturday and I was told that they were busy but they would definitely have my order done sometime in the afternoon around 2 pm.
Now this morning I call to confirm my order and they assure me that although they are backed up they will call me as soon as my order is done. No problem. Several hours later and still no call, I go ahead and call them. Three times. The only reason they picked up the last time I called was because I let the phone ring for two minutes straight. The same fellow who took my order answered the phone and pretended he had no order for me and acted like he had no idea what I was talking about. He said they were busy getting ready for a wedding. He put me on hold for two minutes, then came back and said another girl came in. He thought that was me and gave her my flowers. I corrected him and said that I was still waiting for a call and that I hope he did not charge my credit card since obviously he thought that person was me. Do these people not ask for a name before giving out flowers? When I asked if they would still get a chance to fill my order, the man said they couldn’t anymore because of the wedding.
So now that I’m expecting to have flowers for our mother’s day dinner I ended up with no flowers from this place. Empty promises. If you can’t fill an order just save everyone the hassle and say so.
On another note, use Tanglewood Flower and Garden down the street from this place. Called them up after this disaster and they said they could have a bouquet ready in 30 minutes. Now THAT’S service.

AMAZING!!!
After my grandfather passed I needed to get flowers arranged for his funeral like many tasks that come along with that situation. Blooms not only made it easier on me but gave me the most beautiful casket spread and standing over 6 feet tall spray of HUGE ROSES and Lilys and other flowers. I cannot say enough nice things about their quality of service. I would and will recommend them to everyone I know.
Thank you, thank you, thank you!!!

Beautiful Flowers, Great Customer Service and Dependable. Just give them a call, and they will give you what you are looking for.
I needed flower arrangements for my grandmother’s funeral. I’ve never ordered flowers for such an occasion before, and did not know where to begin. This location was conveniently close to my house, and the prices were very reasonable. After looking at what they had to offer online, I found one that I really like, but I wanted to order two. I asked them if they could make me one that wasn’t advertised for the same price, and they were very happy to work with me.
With only one day to prepare the flower arrangements were gorgeously stunning. Just beautiful. I even got to see them early in the morning before the funeral. For a small price, the almost 5 feet tall arrangements were conveniently delivered to the funeral home, on time, before the guests arrived. Their hard work shined with professionalism, and a love for flowers.
Because of my experience i recommend this flower shop for any occasion.

This place was great!
I ordered an arrangement over the phone and they could not have been more helpful and the flowers were beautiful. The customer service was really above and beyond: My order was initially scheduled for Wednesday delivery but when the recipient was out of the office until Friday they agreed to make a fresh arrangement and re-​deliver for no extra charge.
Would definitely recommend to anyone who needs a florist in Houston.

The service here was impeccable!
I came here last week in need of some flowers after I heard one of my best friends was randomly hospitalized and needed surgery. I was in a rush on my way to the hospital, and I wanted to get my friend something to cheer her up. I first walked in and the place was very small, and not much was on display. Mannie greeted me and was very nice. He let me come in back and take a look at all their flowers. To my surprise, they had a huge selection of flowers to choose from. I explained my friend was in the hospital and about to go into surgery, and I wanted something beautiful and something that would cheer her up. I asked for his advice and let him know I didn’t have much money for something extravagant, and I was only working with a $ 20 budget. Manny said «No problem! I’ll pick her out something with bright cheerful colors that will definitely cheer her up». I waited up front, and within minutes Manny whipped up the most beautiful arrangement that should have cost well over $ 20. I was in complete awe, the arrangement was absolutely stunning! After I picked my jaw up off the floor, I couldn’t thank Manny enough. He said he made my arrangement extra special for my friend, and pointed out the cutest little jewels that he placed in the arrangement that adorned some of the flowers. He picked out the most amazing flowers, with the perfect color combination. When I brought them to my friend after her surgery they brought tears to her eyes. She couldn’t have been more surprised!
After my experience here at Blooms, there’s no other place I’d consider going to for my flower arrangement needs.