Bravo Arturo A MD

So this is an update to my previous review. DON’T WASTE YOUR TIME OR MONEY. I had an EGD done and thought nothing about it. Paid my patient responsibility and about a month or so later I received a bill for $ 2500 and there was no actual surgery done! Be aware when he does a biopsy he sends it off to a lab that is not in network with any insurance company. I had explained to him before my EGD that I had surgery earlier in the year and I could not afford anything too expensive. I was only informed of my co-​insurance and the dr.‘s fee, nothing else. The only thing I got from Dr. Bravo was a large ass bill and unanswered questions!

I saw Dr. Bravo on 1÷19÷15 for digestive issues. Scheduled both upper and lower GI for ²⁄₀₃. Dr. Bravo’s office had me pay over $ 300 before the procedure. My insurance paid their part, and I have been owed a refund of almost the entire amount since. I have called and called and even met with Lettie, the account manager, to ask for my refund. In July I was told it had been mailed in April. I had to call twice to be told the check was never cashed, and may not have been mailed. Lettie promised to handle the refund. It’s September 14. Still no refund.
DO NOT waste your time and/​or money on this unprofesssional operation.

I was surprised to see the difference in reviews from Unilocal and Dr. Bravo’s website. After visiting him, I have to go with the ones on Unilocal.
The doctor hardly listens to you, we felt rush. The certifications on his wall, make him appear very knowledgeable but when visiting him you feel otherwise.
We spend money repeating same test from last year, which did not make sense to me. I felt like a dollar sign not a patient.
I gave him one star because he wasn’t rude, just lack of attention and waste of my money.

Not a fan of this doctor. My husband was very ill and, after several office visits, we had to take him to the ER. Dr. Bravo all but refused to admit him, even though they could not control the pain. He was furious and refused testing, writing it off to IBS… his go-​to diagnosis. He even avoided my husband’s room, deferring to nurses or another doctor almost everyday the week he was there. Turns out, my husband was having a pancreatic attack, and a gallbladder attack. If it weren’t for the PA in the ER and the super nurses at the hospital, I would have fallen completely apart. Stay away from this doctor. He was more than willing to order expensive tests, as long as we came back to the office every week. Stay far away.

Have been trying to resolve insurance issue w Lettie, Office Mgr, since Sept. This was 7^th call. When I told her we wld no longer use Dr Bravo she said it was a threat and said «I can make things a lot harder for you.» She was rude, arrogant and proceeded to lecture me. Dr Bravo you are losing business because of your office staff. I can attest you just lost two clients and two potentials.

Horrible staff! They don’t know what they are doing. Always chit chatting instead of working. You will be waiting for about an hour or 2 past your scheduled appointment, but they will be sure and take your money! Also, they aparently only have 1 person who does the billing, and if she is out they have no back up. So, no questions get answered and nothing resolved. She is also horrible about returning calls. The whole staff is VERY unprofessional. I would fire them all if I were him or he will probably loose many clients. I KNOW I’m not going back!!! There are too many OTHER doctors in Houston who have their Stuff together and have a professional staff to deal with.

Don’t bother calling if you don’t have your insurance card on your person.
They apparently aren’t smart enough to schedule a appointment without it.