Carl’s Jr.

This location is not open ²⁴⁄₇!!!

: I waited about 15 mins in Drive thru and 15 more at the window for my food (I knew Christmas) BUT disappointment when I got home! Half full fries instead of onion rings. Mayo was on my turkey burger when I said dry 2x to girl (my daughter is allergic) and promo sticker on it. ²⁄₄ spicy chickens with no lettuce! Oh and I love veggies so I paid extra for them (had a sticker on it 2) and only one ugly piece of lettuce and one tomato-​does one famous have ½ a tomato? Very upset at least I got Ketchup I DID NOT ASK FOR! Thanks for ruining the Carl’s Jr craving (drove a good 15 minutes to get there) – come one! not paying $ 31 again unless you guys get order right! I have pictures!
What do I do??? I submit a contact us comment so someone gets bad to me and tries to make up my bad experience. I usually love Carl’s Jr and since I moved to Texas (2 months ago); I have craved them to be disappointed.
I was contacted via email 2 days later saying someone was going to contact me.
It has now been a week and nobody had tried calling my cellphone or even email me!
Now I just want you guys to know that you have lost my business I will find another one that does care about their customer loyalty, quality and satisfaction. I will upload pictures soon of the messed up burgers I got!
****UPDATE 1/​9/​16******
I RECEIVED A CALL FROM LILIANA, THE RESTAURANT MANAGER. SHE EXPLAINED WHAT WENT WRONG AND ASKED FOR MY FEEDBACK AND WHAT I GOT WRONG IN MUY ORDER. SHE WAS SINCERELY VERY APOLOGETIC AND SHE SUGGESTED SHE WAS GOING TO REPLACE THE WRONG RECEIVED FOOD.
EVEN THOUGH IT TOOK LONG AT LEAST SHE WAS NOT RUDE AND NICE. SHE SEEMED A LITTLE SICK KEPT COUGHING SO DEFINITELY SHOULD BE AT HOME RESTING!
I WILL GO TONIGHT AND HOPEFULLY MY FOOD IS CORRECT AND MIGHT EARN MY 5 STARS…3 FOR NOW!

Just got breakfast at the drive thru. Hash browns were cold and French toast sandwich was stale and seemed as if it had been microwaved for too long. I also ordered bacon and got sausage. Not the best first visit!

I love Carl’s Jr. Not a regular but the service is quite consistent thus far. My to go spot when I want a different kind of taste to breakfast. Burgers are huge, breakfast tasty and fresh customer service greeted and serviced as you should be they are all all stars way to go.
NEW French toast sandwich simply delicious and filling you’ll be surprised .
Ex: why charge for condiments when you know I’ll be back soon [, word for all good fast food shops.

Great service and well cooked, tasty food. It might be fast food but the crew is really sincere. I will be back!

Not impressed. Ordered kids meal cheese burger. All about the same as McDonald’s or Burger King.

Went to Carl’s Jr for second time. I wont lie i thought. That all their food was fatting. However lilliana help me find the perfect meal for me and my friend. Spicy bar b que for him and turkey burger with avocado for me. The food was quick and fresh. We absolutely loved it. Will be seeing more of liliana and their wonderful food in the future!

Ordered mushroom swiss burger. Received cheese burger. Just cheese and the patty. Yuk.

The drive thru lady was extremely nice and she provided great service. I asked her what should I get and she gave me a list of what to get. She was patient as well
The food is awesome and so was the service. It was also quick .
I ordered a 3 piece chicken tenders with French fries and a strawberry cheesecake
5 star. I would come back again

I only use the drive thru when I come here. Service is usually fast and the drive thru people are nice. It’s kind of annoying that signs of specials hang on the windows but not on the menu, so my brother and I missed a deal that we totally could’ve bought. It was something like 2 burgers for $ 5. Oh well, I guess it’s better business for them since we each ended up getting meals. I always get the teriyaki turkey burger and it’s pretty satisfying.

Bacon Swiss Crispy Chicken sandwich … Sweet Hey-​zus in the Morning! Delicious! The all male staff was surprising and friendly, the food was good and hot. The facility was clean and well-​lit.

The food is not bad. The Store
Had bad management. But Now it’s better and faster. I come for the zucchini. They are good

Not as good as California but it will do. Super friendly service and completed acutely and in a timely manner

Am I ever glad that Carl’s is not only in California. Yum it would be nice if the drive through was faster.

First time trying Carls as my husband wanted it so bad. Didn’t like it. Food was cold. Chicken tasted freezer burned. Yuck. He said others are better but idk after this. Got order wrong… Forgot sauces. Bread crumbled. Ughhhh I was hungry too.

No quality control… staff very irresponsible… food cold waited 4 minutes… only person in store… giving this place one star is vary big gift… disappointment because it is next to chick fill a you would think they would be competitive… give it one year or a gm who gives a care. The place has a empty parking lot most of the time. gee Surprise
!

The burgers are great but they cannot serve a hot fry to save their sorry asses. In all the time I’ve dined there, I’ve yet to get served a hot fry unless I specifically ask for it and I shouldn’t have to ask for it!

If I could give –5 stars I would. went there for the first time today and there were only 2 others at lunch time I kind of had a bad feeling why. Paid $ 3.00 for a burger that was nothing more than a salad on a bun with a tissue paper piece of «meat: on it that had no flavor. Also got 4 ½ «onion rings» for another wasted $ 3.00 that was nothing but crust, hardly no onion in them at all. And on top of the bad «food» the service was slow.
I told the district manager and she couldn’t have cared less, she told me I should have bought the more expensive things. I could have gone across the street to Jack in the Box and got a decent Jumbo Jack with a lot more meat and better onion rings for half the price. I guess that’s why Jack in the box was packed at lunch and I was one of 2 customers at lunch at Carls. Next time I drive up to a new restaurant at lunch on one of the busiest streets in town I will trust my gut when I see no one there and go somewhere else. NEVER AGAIN! GOOD RIDDENCE CARLS!

I have been to this location a few times because it is near my home. When I saw the Carl’s Jr opening soon sign, I was so excited. It’s nice to have another option to choose from amongst all the fast food fare.
Have no complaints so far. My faves are the chicken tenders (they are so delish),
and the Big Hamburger. The fries are pretty
good too.

I feel so silly writing a review for a fast food joint but I have to share. There’s only one other review and the talked about service in the drive thru. I’m being a little lenient because this location just opened up. We all know that sometimes new places have to work out the kinks. I think that the employees are still trying to find a groove. Eventually and hopefully those bad seeds get weeded out.
On to the review.
I went to a Carl’s Jr many, many years ago in California. We were on a road trip and there was a huge group of us. I vaguely remember all the details of that meal but I do know that I enjoyed it.
My husband and I picked up dinner through the drive thru. They have a dual drive thru meaning that there’s 2 ordering stations and then you get funneled into one window to pay and one for pick up. It was actually pretty quick but when we got to the window it was a little chaotic they were trying to figure out who’s order was who.
My husband got the Western Bacon Cheeseburger and I the Original Six Dollar Burger. We both enjoyed our burgers. My looked a lot bigger than my husband’s but I had lettuce, tomato, and onions piled on. The meat in our burgers seemed much bigger than other fast food joints. I love crispy french fries with just the right crunch. These were perfect.
For the price of the meal it seemed pretty average to other fast food joints that we’ve been too. However I would say that our food was better than other fast food places. I’m giving this place three stars because of what happened at the drive thru. With some time I’m sure they will get it together.