The only reason me and my boyfriend keep coming to this chilis is because is the only one close to us. The food is good, but the service is HORRIBLE! there is ALWAYS a wait time to be seated when there is a lot of table opens and many waitress… GOODFOOD, HORRIBLESERVICE!
Arie W.
Évaluation du lieu : 3 Houston, TX
My coupon email account gets flooded with offers, at least two per week. They usually send coupons for a free appetizer, dessert or kid’s meal so this is the go to spot for a date night with my son. It’s located right across the parking lot from Toys R Us, which is a win for him. Staff has been below average on every single visit. I once had to go and get my own straw and silverware. Why don’t the servers know things like that detract from the tip? SMH. As long as I can flag down the server for a refill when needed, it’s not a huge deal since I just want a quiet dinner with my son, and he’s very easy to please. I like their rewards system. I get s free item every time I visit. You should definitely join even if you don’t go frequently. I think you get 60 points just for joining, which is enough for a free appetizer.
Alex B.
Évaluation du lieu : 2 Houston, TX
This Chili’s is not great. The service was slow and the waiters were not very attentive. The food is hit or miss at best. We got a turkey burger that had no seasoning and it was rubbery. You could tell it was not fresh. I won’t be back.
Rebecca O.
Évaluation du lieu : 1 Chicago, IL
Literally THE worst waiter service I have ever had in my life. Our waiter gave us water and has not come to take our order, in fact she’s having a great conversation with two other waiters not doing anything… but their JOB. Just really really poor service
Jenny P.
Évaluation du lieu : 1 Houston, TX
I don’t normally post reviews, but this is the worst Chili’s. My fiancé went in to pick up an order. He called ahead about 30 mins before coming into the restaurant. He waited 15 minutes for someone to come help him. After that he waited another 15 minutes, only to find out they didn’t have all the pieces to the order. The manager thought he could give him an extra cookie in Lieu of ice cream and charge him full price. This is a horrible place. He should have told us that part of our order was not available. Management is poor and I will never be back! Such a shame because this Chili’s is so close to my apartment.
Jateen K.
Évaluation du lieu : 4 Houston, TX
If you sit in the bar Tony and Thomas are great! The food is good reliable chili’s food. The new happy hour is awesome!!! In the dining area ask for Tara or Charles!
Lorin H.
Évaluation du lieu : 5 Houston, TX
My husband and I love this Chili’s! They’re always so attentive and friendly, even when they’re busy. We love the new rewards system that makes coming here often even more affordable. We’ve never eaten anything here that we didn’t enjoy. Hats off to the chef
Devin K.
Évaluation du lieu : 3 Fairbanks/Northwest Crossing, Houston, TX
Place is not a bad place to eat but was check out for your cars in the parking lot. My boyfriend was there yesterday to grab something to eat after buying some toys for his niece and nephew at the toysrus next to this location and someone cut out the lock ok his door and ransacked his truck.
Olive J.
Évaluation du lieu : 1 Chicago, IL
Worse service ALLAROUND. Stood there to be seated. Took forever, sat down on the table. No One greeting… Got up and left. The hostess didnt even say a damn word. F***ing awesome service.
Ammar G.
Évaluation du lieu : 1 Houston, TX
Very slow services since we got there — we had to wait for 8 min for the receptionist to show up at the front desk. Where she didn’t apologize claiming that she was getting some menus from inside. And she was so rude when we asked here if they can have a ringer for incomers. The waitress was OK but the whole place was weird with no smile on their faces and We are still waiting for the food hopefully it would be at least the only good thing in here. Never again.
Kyndall T.
Évaluation du lieu : 4 Houston, TX
Carlos was awesome! I ordered queso to go & the chips were all crunched up, so I asked for some new ones. But as I’m leaving I forget to wait for my new chips. He runs all the way outside just to tell me I forgot them. I can only imagine how many other people would have been like«oh well, not my problem« Kudos to Carlos!
Nick L.
Évaluation du lieu : 1 Upper Kirby, Houston, TX
I’ve been here twice and let me tell you, this is not a typical Chili’s. It is so low end. Way different vibe than others. Food is poorly prepared and presented. The waiter actually gave us a backhanded insult. Rough crowd and staff. I gave it a second chance but there won’t be a third. The Thai place next door is really good!
Sandi R.
Évaluation du lieu : 5 Houston, TX
The appetizers are great here, and the deserts are too. Ask for Missy. Shes been there a while and is always pleasant! Nice to always see a familiar face when I come in.
Redwan H.
Évaluation du lieu : 1 Houston, TX
Hard to get worse than this. Waiter forgets what drink I want, and comes back 5 minutes later to ask again. Then I place in the order for table side guac and ribs, and he forgets what sides I wanted, and comes back to ask. He then returns with pre-made guac, and assuring us this was just as fresh as table side guac. Ribs come out nearly an hour after we arrived. Fantastic service.
Loreal W.
Évaluation du lieu : 3 Houston, TX
Beer on the patio? Don’t mind if I do. My waiter was really nice and it made me want to order everything on the menu LOL. I tried something new and got a light meal. The salmon was good, a little dry but flavorful nonetheless
Belly G.
Évaluation du lieu : 3 Houston, TX
not a whole lot I can say about this Chili’s. I mean, it’s a Chili’s, you can expect pretty much the kind of service and food that you would expect at a Chili’s. The waiters at this location definitely did not make an attempt to make my experience there more enjoyable nor did they suck. I haven’t dined at any Chili’s location in a while, so I’m not sure if all Chili’s locations have this little screen at every dining table. You can look at the food menu, drink menu, order desserts, and even pay for your tab. This little device pretty much rendered the wait staff kind of useless. And this is exactly what I mean when I said that our waiter didn’t really try to wow me. He was barely there. I usually get the chicken crispers when I dine at Chili’s. However, the last couple of times, my meal had come with corn in a little bowl instead of corn on the cob. I used to LOVE the flavor of Chili’s corn on the cob, but the corn in the bowl doesn’t have that distinctive delicious Chili’s flavor. Yeah, I’ll dine here when I’m craving Chili’s and so will you. But obviously, don’t expect anything to be super duper amazing.
Mohamed E.
Évaluation du lieu : 2 Houston, TX
Avoid if going there late!!! Place closes at 11pm I arrived at 10:40 the waiter that greeted us was rude. While we are waiting for him to seat us he was chitchatting with another employee from the bar and just flying the word I’m cooked bar is cooked when the waiter offered to sit us at the bar. We wanted a both. Surprisingly the waiter took us back to the waiting area after reaching the booth cause it had two glasses on it and a tray. He picked the tray and asked us to wait while someone come and clean the table and take the two glasses knowing that there was few empty booths at the end!!. I know we came in late but no reason for the. Attitude and just being lazy. Doubt I will be heading to that chili’s at night ever again
Anthony C.
Évaluation du lieu : 1 Houston, TX
I have been coming here for a awhile as I am more of bar beer person. When I first started coming here, things were great. But until about the last 9 months it starts to get to pretty bad and rowdy in the bar area. Considering it is still is a restaurant. There are always these same people that goes there and plays loud music. Music which not everyone even wants to hear. If I want to go listen to music I’d be at a regular bar and play the jukebox. Also avoid going there where there is a BIG beard guy works there. He’s the worse. So I’ve stopped going there and taken my business to Pappadueux Seafood Kitchen which is a lot nicer and more relaxed.
Joshua S.
Évaluation du lieu : 3 Sugar Land, TX
This place gets a 3, but it’s not all their fault. The food was solid, not fantastic, but it was Chili’s and it was good for Chili’s food. My dessert was delicious. A cookie in a skillet with ice cream on top. Man that was good. The place gets 3 stars for 2 reasons. 1. Scummy clientele. Not so much the restaurant’s fault, but I grade on my experience at the place I go and too many scummy families letting their kids scream and run around, kick my chair, and scream and run around. If my waiter would have called out the scum parents he could have done himself a favor with me. 2. Lying Ziosk. They put these things at everyone’s table called Ziosks, google it and you can read more. You can pay money to play games(babysit your child, like I wish these 2 sets of scummy parents did), you can order dessert, and you can pay your bill. Me and my wife’s bill was 29.95. It asked me how much I wanted to tip. I generally tip 15% and this ziosk tried to convince me that 15% of $ 29.95 was 5.20. That is false. 15% of 30 is $ 4.50 and I immediately identified this. I gave my waiter(solid not great) his 15%(which is tried to tell me was 13.8%), but due to the fact that they attempted to lie to me with these false tipping ziosks I have no intention of going back. Steal and lie to someone else and cater to scumbag families, I’m done.
Chelsea R.
Évaluation du lieu : 5 Coppell, TX
Great food and even better service… sit at the bar! I ordered the cajun lime grilled shrimp deliciousness with mashed taters and broccoli. All fresh and tasty even right before closing. Such a cozy location. I will say it again. Sit at the bar!