Dermatological Association of Texas

The doctor here keeps it straight to the point, knows what she is doing and was able to prescribe something affordable and useful. Not only is the doctor knowledgeable, her staff seems to know just as much as she does. They definetley know what they are doing and aside from that the clinic itself is beautiful! Also free easy parking!

The doctor I saw for the condition I had was so rude. I don’t even think he knew my name he walked in and out so quickly. It was actually appalling. I spent over $ 500 for some stupid cream that was supposed to cure it. It did not work. This old man wasn’t in the room for longer than 30 seconds diagnosing me.
Now a few months have passed and my condition has not been cured. I saw a new doctor for it in Florida because I couldn’t walk on it any longer and my new doctor (who actually took the time to learn my name and background!!) said that it has developed into RSD. A permanent condition. A life long issue I am going to be dealing with because of a fire ant bite that was not properly treated in time.
Just stay away from this place. I’m disgusted.
–a girl who used to run daily and now can’t wear shoes anymore because of this place.

Receptionist was helpful over the phone and was able to get me in the same day. I arrived about 20 minutes early and was called back right on time. Dr. Tyring was thorough but straight to the point. I was in and out in 45 minutes. Checking out was awkward. There was a lady scanning checks right in front of me who never even looked at me. The lady next to her was doing my paperwork but didn’t communicate with me, so I just stood there, awkwardly, until she gave me my checkout paperwork.

This is probably the LONGEST review I have EVER written on Unilocal,but I read so many negative reviews on this place, I wanted to experience it for myself and give my true and honest thoughts. Plus, I really needed to find a dermatologist place to treat my eczema condition. So why not go to the place, make a review and say my thoughts?
I’m writing this review AFTER I have been treated with my eczema condition and giving my full thoughts.
I was looking for a dermatologist close in my area, so my insurance gave me a list of facilities close by. This facility was the the closet, and it was literally about 10 minutes from my apartment. It’s directly across from the Children’s Museum, off of Binz and La Branch. I do like the fact that they have their own parking lot for patients, staff, doctors and anyone going into the facility. You don’t have to pay for parking. The outside is also very modern looking. Inside the facility is very clean and nice looking. I really do appreciate the fact that they do courtesy calls and texts. I’m quite forgetful and getting a nice courtesy call was helpful.
Upon scheduling an appointment, I notice that the front desk service is incredibly slow. What I mean by that is, it could take a while to speak to a real person before making an appt. When you first call, you’ll get an automated message asking to press 1 for the Dermatological Association of Texas or another number for something else. You’ll either get a hit or miss with an answering service with Kenia’s voicemail or an actual person. A lot of the reviews I have read on here have been where people are just plain upset with the front desk and their nonexistent responses. In my defense, I have yet to experience that, or maybe I’m just impatient and I don’t have the time to leave a voicemail because I know from personal experience that I won’t get a call back most of the time. So I just hang up and call back in an hour. That’s usually how I handle things. Once I finally got to speak with a real person, I scheduled an apt as a first time patient. Gave all my information, including insurance, after a week, I made sure my insurance was verified so that I wouldn’t be surprised by the cost and also made sure that I could pay with my copay.
Tuesday May 12, 2015 at 2:15 pm was my first doctor’s visit. I currently work at a doctor’s office so I was preparing myself to wait an hour or more before my actual visit. I brought my backpack full of books and homework to keep myself busy while I waited in the waiting area. I came in around 1:45 pm to fill out some paper work and interestingly enough, get my picture taken for my chart. I’ve never seen that before at a doctor’s office. The lady I spoke with was Kenia and she was pretty helpful and nice to me. But anyways, I finished my paper work and sat back down. I chit chatted with an older man that sat next to me, and I would say we talked for about a good 10 MINUTES. After those 10 minutes, I got called in to the patient room. One of the ladies in the scrubs asked me about what was my reason for coming in and I told her that I had intense itching on my back, so she handed me a gown and said to take off my shirt and put on the gown, leaving the back open for the doctor to asses me. After she left, I would say I waited for about another good 5 minutes? And then the doctor came in and spoke to me. I had Dr. Robare-​Stout, she was actually pretty nice and immediately knew what condition I had. To be honest, I think I was in the room for about 10 minutes, and that would include being assessed, and figuring out the right medication I would need. After that, she said she wanted to see me in 6 – 8 weeks. I received my prescription, left to make an appt, and that was my first visit.
So what’s the verdict?
Overall first visit, short, sweet, and to the point. Also, Dr. Robare-​Stout and front desk receptionists were SORT OF helpful. Although the lady next to Kenia (can’t remember her name) gave me my next appointment and wrote me a card. The phone was ringing and she picked it up and I wasn’t sure what to do after getting my appointment card. I waited at the front desk kind of wondering what to do next, and she looks up at me while on the phone and says «oh, you’e done.» Okay. She could have told me that before picking up the phone. Jeez. So that part was a little annoying. I just wanted to get rid of my eczema, and the medication that Dr. Robare-​Stout recommended helped.
This is pretty much my experience and you can go from there. I’m not sure whether or not to recommend this place as you can tell other reviews say not to go. With the exception of the lack of service from the front desk both in person and on the phone, my experience with the doctor was fine. I received medication that she prescribed and it helped treat my condition. That’s pretty much all I wanted.

If I could give NO stars, I would, let me first start by saying the whole staff & the doc I saw are extremely rude.
I got to my office appt. over 30min early and although there were only about 5 patients to be seen, I STILL didn’t get seen till over 40min AFTER my appointment, that’s over an hour wait. Get this! Then once I’m actually in the patient room, I’m having to wait longer, I actually had to call the front desk and ask if I was forgotten about.
I wanted a skin tag removed off my eye lid, the doctor came in saw & spoke to me for less than 5min then said all he needed to do was freeze the tag to remove it. He then said it would fall off in two weeks, well two weeks came & went so I had to schedule another appointment to see WHY my skin tag hadn’t been fell off.
I had to wait for long while again in the waiting room even after I was adamant about needing to be in & out asap. Some woman who claimed she was the manager walked in NOT the doctor saw my skin tag still on my eye & proceeded to tell me that freezing doesn’t always work and they never promised me the freezing was going to work. I was like, EXCUSE ME!!! That was never told to me. The doctor finally came in and told me that he was going to freeze it again and I would be charged again. I finally walked out and just was out of loss for words on how the staff was extremely rude & greedy!
You are definitely better off staying AWAY from this place. I finally got my skin tagged removed by Dr. Smith in Kingwood, you can google it. He & his staff were amazing!

Receptionists are rude. Didn’t know anything about my insurance and charged me the wrong amount during my first visit.
Dr. Tyring rushed me the moment he walked in. Made me feel guilty for asking questions, the whole experience was tense. He recommended that I get a certain treatment, when it didn’t work I came back to see him, he told me that the other way was the better method. All the sudden his recommendation changed. Seems like he wanted to make a quick buck out of the first quick method. He wanted to charge me again for trying the same thing that already didn’t work.
On the way out, receptionist are rude again, very uplifting. Cancelled my plan and I’m going somewhere else.

Receptionists were very rude and unhelpful. On top of that, they were unfamiliar with my insurance plan even though I had it verified and they didn’t bother calling them! Based on my experience and several others here on Unilocal,this place is new, not sure if it’ll stay.

I chose this place since I had an emergency and this was the only place available. Now I know why. The doctor didn’t even touch my skin, not even ask questions, and gave me prescription. The nurse escorted me to the medical spa next door where I was recommended to buy their product. Really? I paid $ 40 to see the doctor for 3 seconds!

I recently deleted my previous review because I didn’t want the office to see my review. I decided to give them a second chance because I was desperately looking for a dermatologist that was close to where I live. When I called to make an appointment, I couldn’t get a hold of anyone and left a voicemail with the front desk person. I still yet to have receive a phone call in regards to my voice mail. Just note that this office had many locations and so when you call them, you won’t be calling that office directly. The front desk people are rude from previous experiences and its a shame that the doctors are going to be punished with a loss of patients due to their front staff, according to many other reviewers.

I love the location of this office and the private parking lot. I also love how new & modern it is. Dr. Sra seemed nice and knowledgeable, but very matter-​of-​fact and not the least bit personable. I actually felt a bit rushed. For the price, I’d rather keep looking for a dermatologist with a more personable bedside manner.

This review is for 3.5 stars but I rounded up.
I recently moved and this office was only 12 minutes away as opposed to my old place that would have taken me 40 minutes. I decided to give it a try and it looked nice and I was hoping it would help me. I get random breakouts of adult acne (I know, I never had acne problems during my adolescent years but they pop up when they usually aren’t supposed to).
First thing is first: it is a bigger practice with several dermatologists operating out of it. When you call in, there will be an automated machine. When you finally get to talk to a human, they may not be the person you originally spoke with so you need to give them the background of why you’re calling. This isn’t necessarily a bad thing, but if you have questions, it can be a drag.
I got to the clinic 10 minutes before my appointment. The complex was dedicated to skin and it was clean and I liked the layout. It also has its own private lot! I completed my paperwork at home and brought them completed and saw Dr. Sra 10 minutes after my appointment. When brought in, I was asked some basic questions and the actual time with Dr. Sra was a maximum of 7 minutes. She got straight to the point and asked me about my issues and that was that. She told me that I would be prescribed an antibiotic and a topical cream of sorts and then left after briefly asking if there were any questions. That wasn’t to say she wasn’t nice, but it was just business. I’m used to talking to the doctor for at least 10 minutes where we get to know one another.
The cool thing was that because I’m on a time crunch as I would be out of the country within a month, some other procedures were suggested and I decided to try out the microdermabrasion. It would be in the same building — just down the hall.
All in all, the visit was short and to the point. The staff was nice, but I was confused when it came to my prescriptions. I never saw the actual names of the medication and had to go back and forth (it turned out that I was prescribed brand name medications and not generic) but they were helpful when my usual pharmacist (and insurance provider) required more information and they sent it to another pharmacist who shipped the item to me. They did give me samples of my prescribed meds to tide me over… Did they know it would take almost a week to get them? Haha, I kid.
However, I wished that it was more personal and I wasn’t even asked if I wanted something done about my keloid scar. The actual visit didn’t include anything else other than talking to the doctor for those 5 odd minutes. For the same base rate for the visit, I would have gotten a free acne extraction and chemical peel at my old place. It might be due to the area; I imagine that keeping a place by Montrose would cost.
I’m thinking about needing to talk to the doctor again but am iffy if I would need to schedule another appointment, based on a previous review. This is because the acne isn’t disappearing and more, albeit smaller ones, are actually popping up (it’s been almost 3 weeks since my visit).

The unresponsiveness of the staff is pretty astounding. Despite multiple phone calls, noone really calls you back. I went to see Dr. Sra last week. I was on the road for a couple days after that and then the weekend came along. I called on Monday (basically 4 days after my office visit) because I had a couple of urgent questions that I forgot to address during the visit. Apparently, I need to schedule another visit just for those couple questions, which I don’t think is fair. Pretty happy with Dr. Sra, but not so much with the rest of the staff. I’m still waiting for them to respond, unfortunately.

Before I even stepped into their office I was pleased with this business. I was able to book an appointment and finish all of the paperwork online. The wait time and consultation was short while the doctor and his staff seemed knowledgeable.

Excellent dermatologist office! The staff is very friendly and thorough. Dr. Sra is highly skilled and the best in Houston area! Not a long wait time for excellent care. Highly recommend Dr. Sra.
Andrea A.