Donald F Cohen, DDS

So pleased with Dr. Cohen! He is such a wonderful doctor!!! He really cares about his patients! His bedside manner was very nice and I felt extremely comfortable the entire time I was there. He really put me at ease as well as his surgical assistants. His staff was so kind and extremely helpful with scheduling and my insurance!!! I would highly recommend this office to anyone needing a great oral surgeon who really cares! I’m super happy I came here! I give a definite five stars plus! My experience was perfect!

If you need oral surgery and you’re in Houston, this is the place to come. Dr. Cohen and his new associate, Dr. Dauterive, will do an amazing job for you. The office staff is super friendly and nice and go out of their way to accommodate. Both of my kids had all four of their wisdom teeth taken out here and had super excellent results. On one occasion, the waiting room was very chilly and the staff brought me a heated blanket while I waited. That was heavenly and a kind gesture I will never forget. It’s clear that Dr. Cohen has a good rapport with his staff because they all seem to be happy, helpful and skilled at their jobs. There’s just a good energy here. Drs. Cohen and Dauterive are patient in explaining the procedure and very positive. They make the patients feel good and I think that leads to healthy outcomes.

I went in to see Dr. Cohen to have a wisdom tooth removed. The staff was friendly and professional, the office is beautiful, and Dr. Cohen was amazing! I am truly pleased with my experience at the Houston Oral Surgery & Dental Implant Center. If I ever have dental emergencies in the future I will be sure to return. I would highly recommend them!

I went to Dr. Cohen as a teenager (about 12 years ago). Unilocal wasn’t even in existence at that time. Normally, I would never go back this far to write a review on someone but my experience with Dr. Cohen was so unforgettable that I had to share this story. And being transparent… I was one of the people that told the poster S.H. to switch!
So… my story: Dr. Cohen came to my dentist’s office to remove my wisdom teeth. I have never been to his actual office. Shortly after having my wisdom teeth removed, I began vomiting and could not keep any food down. I ended up with dry sockets that were very painful. My mom immediately called Dr. Cohen’s office to ask them what to do. Dr. Cohen’s response was… «what do you want me to do about it?» Now obviously, I can’t convey a tone in text, but my mom’s definition is curt and rude!
My regular dentist was her next phone call. He immediately had me come in to pack the sockets but he wasn’t sure what was going wrong. After a few days of crying and losing 10 lbs, I ended up in the emergency room.
Now, do I expect Dr. Cohen to have all the answers… no. But if you have a client that is having complications after a surgery that you performed, you at least owe them the courtesy of pretending like you care and trying to help them.
Needless to say, no one in our family has returned to his services and I’m glad that S.H. finally found someone that could address her needs in a professional and gentle way.

For many different reasons I ultimately decided to switch doctors half way thru my treatment with Dr. Cohen. While there were many little things that led up to my final decision, the main reasons were 1) Dr. Cohen does not guarantee his implants. Before surgery you sign a paper saying that if the implant fails for any reason you are out the money and you have to pay to do it all over again. My new doctor guarantees his implants 100%, if it fails 10 times you only pay for the first one. 2) As time went on, more and more stories were popping up from other people that used him and were very unsatisfied, similar to the things that I was unhappy about. Friends and strangers told us they would not recommend him… so I knew it wasn’t just me being hard to please. That’s the brief version.
A little more details for those interested:
My general dentist is awesome! He and his entire office take excellent care of me. So when I had a few bad experiences at Dr. Cohen’s office I thought maybe my other dentist was just extraordinary and Dr. Cohen was standard. Now that I have switched to a new oral surgeon I know that it was crazy for me to ever try to justify the things that happened there, it’s not ‘standard’.
Dr. Cohen has less than adequate bedside manner. Sometimes he was very nice and sometimes he was down right rude, he actually snapped at me more than once. The day of my surgery I was visibly upset and nervous, his assistants offered zero comfort, not a single one of them offered a kind word or a gentle hand on the shoulder (which is normal protocol at my other dentist). I’ve never experienced such a cold group of medical professionals anywhere.
Poor communication. There were multiple instances where the doctor or his staff told me something and then someone else told me different. One woman even told me «no one would’ve told you that.» Umm, really? Some of his girls are very nice but one in particular is a little feisty and had a tendency to be rude. They quoted a price for the consultation and then charged more claiming he spent extra time with me. Quoted me a price for the surgery over the phone but left out some fees and I was charged almost double what I thought it would be.
Wait time. For every visit except one I waited for no less than 30 minutes. For my consultation, I waited 30 minutes in the wait room and then another 30 minutes in the exam room (and then he charged more because HE spent extra time with me, which didn’t seem like much time to begin with). The day of surgery we waited for an hour or more.
Even though I paid for anesthesia I was awake and remember too much of my procedure, which is a stark contrast to my next procedure with the new dentist where I paid much less for anesthesia and was out cold. At one point in the procedure, Dr. Cohen was putting gauze over my throat; because I don’t breathe good through my nose and the mask they had on me made me a little stuffed up, I instinctively started pushing it back with my tongue. Without asking if I was okay or anything, he acted annoyed and started shoving it back in, I had to fight to tell him «I can’t breathe!» When I went back to get my stitches out he assured me it wouldn’t hurt, when he started pulling I almost jumped out of the chair, he told me he accidentally pulled from the wrong end… he was trying to pull the knot through my gums (oops).
Believe it or not, I could go on but I’ll stop. In closing though, I think it’s very important for all medical staff to remember that, while they see this stuff everyday, this is likely the most traumatic thing that’s ever happened in their patient’s life and it should be treated as such.