Double Tree By Hilton

Nope. Never again. We arrived very late (plane problems). I had called ahead to make sure everything would be fine since we would be so late. We got in a little after midnight and had no problems checking in. We got up to our room and prepared for bed when my wife noticed all the blood smeared in the bathroom. I called the front desk and was told I could switch rooms. It was so late I said I would stay but it needed cleaned first thing in the morning. Early the next morning we left early to help with my brothers wedding preparations. We got back to the room at 3 pm and nothing had been done. No cleaning of any kind at all. I called the front desk and was told they would send someone up right now. We had a rehearsal dinner to get ready for so I told them to wait. We got ready and I stopped by the front desk and was told they wouldn’t charge us for the first night. Ok good. When we got back the blood was clean but no one cleaned the room. Call desk again. Handle in the morning again. Next day we where out all day. We got back to the room at 6pm and still not cleaned. I went to the lobby and at this point yelled at the front desk. We stayed there while someone went up and cleaned our room. Got ready went to wedding. Next day I was given a bill for the full charge. They hadn’t charged me yet. Went to front desk and told them about not charging for first day and all the other problems we had. They waved all the charges finally. In the end they did the right thing and that is why I gave 2 stars instead of one. I took the extra star away when I thought about how all the power plugs in the room are so old cell phone chargers fell out of them. I won’t be back until they spend some $$$ and upgrade this place.

Clean and dog friendly. I was really impressed by the staff and it was reasonable.
The room was a little dated and I have to say I thought the valet parking rate was high. $ 35? That’s more than 30% of the cost of the room. It’s like I rented another really lackluster room for my car.