I have been a patient there for about 6 years, and Dr. Do is great and very nice. But the ones who bring the place down are the secretaries in the front, they are rude and not very helpful. I was told my insurance did not cover the contact fitting and I had to pay for it out of pocket but the year before the insurance covered it. When I called my insurance they said they did cover for it! It was a big mess and I am not willing to deal with it anymore, so now I have chosen to go to a different doctor.
Olivia W.
Évaluation du lieu : 2 Austin, TX
Greater Vision was a walk in alternative for me since I needed new contacts ordered fast. There was no wait and Dr. Do was very nice and friendly. My issue is with the nurses at the front desk. They bring the clinic down with the rudeness and lack of dedication to their job. They spent most of my visit on their cellphones and when my father attempted to make inquiries about new glasses, they were impatient and began to speak to each other about us in Spanish. That was definitely not OK.