Guttermax

VERY unreliable! I made an appointment to get an estimate. They never showed up. I called back and they apologized. Set up another appointment. Got a call from a Manager saying their whole crew was sick, but that he was going to come out personally and get me a quote. He showed up, looked at the house, demonstrated how the gutters work. Said he would get back to me with an estimate. I never heard back. Called again, they said they were sending someone else out the next Saturday. No one ever showed up and I never received my estimate. Going with another company who actually wants my business.

If I could give this company ZERO stars, I would. It started out with a call to get a quote to put gutters on my 2^nd floor. I called back and made an appointment. The girl I got could not get any of my contact info correct. I spelled out everything. When she read it back to me, she had me living in Conroe, TX and not Kyle. I had to have her reenter everything. She claimed she had a hard time with my connection. Ironically, I was on a corded phone and was spelling everything out. She definitely heard me when I told her she was «fired» because she had me living in a totally different city.
For the next week, I got calls from their office trying to set up an appointment. I called them back telling me to update my information, as I already set up an appointment. Their response? «Well, you can just wait for the guy to come out then,» Gee, that is not going to help with you continually to call me every day. How about you just update your computer system that I have already been set up?
They apparently contract out to some guy out of San Antonio who had over 25 years in the business. He was a construction supervisor. I had told him about my experience and his reply was, «Those people are as dumb as rocks.» I had explained about the previous quote being over $ 1600 which I thought was way over priced. His response was, «Well you probably going to not like my quote.» His quote was $ 2400 and he was overing me a discount if I pulled the trigger within the next week. He also handed me a book of referrals which was huge.
Thanks but no thanks. Their prices were way higher than they needed to be. Compared to a local gutter company, these guys were 2.5 times higher for the same job. What is even funnier is that someone from their Houston corporate office called me 4 days later to tell me there was a problem with the guy coming out and wanted to reschedule. I had to explain that I had already gotten a quote and the guy had already come out. This company can not figure out if they are coming or going.