Ideal Image WA Heights

The actual laser treatment is fantastic and it works. All of the ladies who work at this location are great and very professional.
That being said, when it comes to the billing and the payment plan it was NOT made clear the actual terms of the payments during my consultation. I pay more than my minimum every month, but apparently my minimum never reflected any sort of interest charges. I was just slapped with $ 850 of interest because despite my over payments I did not pay off the entire plan by a certain date and I will now have to pay interest on the full total. I am EXTREMELY disappointed with this Ideal Image and would not recommend this location to anyone. During the consultation they’re only worried about selling the plan, not explaining the terms fully. Go somewhere else!

This place is great for all your laser hair removal. I won’t lie and say that it is not painful, it is, some places more than others. The girls there are realistic with you as far as what to expect from pain to results. Amy is my favorite nurse but all of the nurses and staff are sweet, fun and helpful with all questions and concerns. They are also really flexible with scheduling which is a plus of your schedule is already pretty tight.

Ladies at the front desk area are very rude, they do not greet anyone. This place is unbelievable and way over priced. I told the consultant I would think about getting started with treatments, before the day was over they had already charged the credit company $ 2000 for something I have not gotten done. I never went back for any treatments I told a lady named Jill I did not want to proceed with anything, Jill never never returned any of my phone calls, It’s been 3 full months going on 4 since my «consult «I have not gotten anything done with them and I have yet to see a refund. I went up to a regional manager and still nothing has been refunded and I’m still waiting for them to call me back and nothing yet. They need to learn how to take care of customers. I would not recommend my family or friends to ever go to this place. I hope to get a refund soon. Very disappointed with their customer services they have here.

I am not a fan of the pain, but the service is wonderful. All of the nurses/​technicians are very polite and helpful. I don’t know if they really are as interested in my day or weekend, but it’s nice to try and relate with clients. The lasering is quick and they are very attentive to what and how much I can handle at one time. I have never had a bad experience personally, I will only reiterate that the pain associated with lasering is probably the worst thing about all of my experiences there. I only have 2 sessions left, and yes it is expensive, but I am very happy with my results so far.

No wonder they don’t give prices over the phone! This place is ridiculously over priced. There is no free session with your consultation (which I was told while making my appointment).
I also waited over 40 minutes for my consultation, and then was told it was due to the «mad rush» going on (there was only one customer).

Great results & great staff! Ask for RN Alana — she made the whole experience even better by taking your mind off the pain. Totally worth the results! I got my full bikini and underarms done and I will probably go back to her for my legs.

Technicians are always friendly and compassionate (this $h!t hurts!). All the staff are very friendly and welcoming.
I completely missed an appointment once and they gave me no hassle about rescheduling and I wasn’t charged any fees.
The results are worth the pain!