I love Jack-in-the Box, however, this is the WORST one. I used to frequent this location as it is close by, but the service and quality of food. and service continues to decline. I order tacos with NO sauce, had the drive thru person repeat the order to me and again at the window when I picked it up. Needless to say, once again my order was heavy with sauce. I called repeatedly to the store as I was on the road and they never picked up the phone. I will now write the headquarters and make a formal complaint as this happens more often and I will never return.
Melinda N.
Évaluation du lieu : 1 Houston, TX
This is one of the worst jack in the box locations! I’m sorry to say that but it is the truth every time I go to this location I have a problem with my order. Although it is close to my home I choose to go to another one further away instead of going to this one. On several occasions I’ve had to wait long periods of time for my order. My order has been wrong and The service level has been awful. I have called and called to complain to the corporate office several times about this location and it seems not much has been done to make improvements. Please read this and go somewhere else don’t waste your time or your money as you will be disappointed.
Misty W.
Évaluation du lieu : 2 Houston, TX
This Jack In The Box can NEVER get an order correct, but worst all the fries and jalapeño poppers are always hard and seems re-fried. There is always something out of service too. Went inside in freezing weather only to discover that their AC was on at full blast. When asked why the employee said that it has always been that way and that she was freezing cold. Where is corporate for this place and what has the manager been busy with aside of his/her job?
Paul V.
Évaluation du lieu : 1 Houston, TX
I am a fan of the jack, however this location is a disappointment. I ordered a bacon cheeseburger and no bacon was on it, but since there were dozens of people in line, I just ignored it. The drink machine was misfunctioning, pure syrup for DP and colored water for coke. What? This is lunch, get your act together. It was 35 degrees outside and they had their a/c and fans going on high. Around the drink station was a mess, wrappers, spilt soda, etc. the kiosk was broken. In all a poor experience… clearly at this store, poor management…