Kroger

Super friendly Kroger, never had an issue always clean. I always find items I’m looking for and staff is always so quick to help me when I need them! If you buy any of the ribs on sale or steaks and want a certain cut the butcher will gladly help you with that. They are so friendly and I always find great deals. It’s convenient to shop here since it’s one of the closest Kroger to my house. I give it 4 ½ stars because the lines always move quick!

If you’re a veggie and fruit lover like I am, then I don’t recommend this Kroger. Their selections lacks both quality and abundance. Plus their produce prices are higher than HEB (who has a better selection).
I make quick grocery stops here due to the convenience in proximity. One thing I do enjoy is their Starbucks inside the store and sometimes their hatch guacamole.

I stop in here from time to time to pick up a couple things. It is pretty close to my work, so I can stop by on lunch break and grab what I need. The store is kept clean, and there are usually no long lines to fight through at checkout. Produce section is well-​stocked and kept neat. The store is laid out well, and you are able to find what you need and be on your way.

Windshield repair guys just fixed the small crack on my windshield. My insurance covered it… And didn’t even have to pay.
THANKS KROGER

Good Kroger. Well maintained. Usually short wait on checkout which is good. Has station usually has good prices especially if you are a Kroger rewards member.

The prices are higher than other grocery stores like HEB so I only come here if I’m forgetting something or only need a few essentials. It’s a convenient place to go to since it’s near and clean.
However, I wouldn’t come here for regular groceries because it’s over priced even if you do have a Kroger plus card.

Unfortunately, this is our neighborhood store. The upside is it is close, convenient and relatively clean. They stock the basics. The down side is they rarely have any specialty items, the produce is often substandard and, in particular, the staff are completely subpar.
This is one of those stores where a little bit of training and adult supervision could go a very long way in rectifying about 80% of their customer service and quality issues.
The game I constantly play with my wife on the weekends is arranging to try and be in the Vintage Park or Jones/​West area for lunch and convincing her to do the shopping there to avoid this place.
If you leave near here, I feel your pain, if you do not, this should not be on your list of stops. Just a few minutes up West at Jones you will have much better selection.

This review is only for the SILVIA in the floral department. Today, like most people during graduation season, I stopped Kroger to buy flowers and balloons to go with my graduation gift to earn REWARDS POINTS. I was undecided (browsing for 10min) but finally decided on a basic balloon, roses and a MUSIC balloon. I was never asked if I needed help, which is no biggie as I could see Silvia was assisting other customers.
Long Long story short, I purchased 1-​$ 12 and 1-​$ 2.99 balloon (you can guess which one was the musical one) and a gift card (wanted to get the 2x points). My daughter was holding the balloons during check out while I handled the entire transaction. I take my flowers to the floral counter so Silvia (the clerk) can wrap up the flowers on a green tissue with ribbon. I showed her the receipt just like She had instructed me to do so earlier and she noticed I only paid 2.99 for 2 balloons. She said I needed to go to customer service get a refund and buy the $ 12 balloon or simply switch out the. $ 12 balloon for another $ 2.99, so I switch the balloons out and ask her to proceed with wrapping the flowers since I was running late.
Unfortunately for me, Silvia didn’t want to wrap the flowers until I told her which checkout line I went to. Say what!!! I told her it was an accident and didn’t want to get the check out clerk in trouble (My tone was pleasant but no cursing or crazy women antics) BUT Silvia was on a mission to STOP the in justice of accidents caused by distracted customers like me. She had to call the MANAGER before any wrapping could commence. No manager arrived BUT I walked out with my flowers, 2.99 balloons and left behind my $.02
I called and spoke to Maurine, customer service manager, who was apologetic.

This was my go-​to grocery store when I’m in town. I’m not from Texas but I visit monthly. I have had bad experiences in the past for example the butcher commented negatively on my eyewear which wasn’t warranted. But that whatever & wasn’t my breaking point. I have always been able to purchase beer and wine without any issues for the last 2 years. However one night, the cashier, Michael decline to sell me a case of beer because it was Krogers’ policy to not accept out of state license as an acceptable form of ID and ask me if I had a TX ID… Seriously?! I’m not a resident why would I have a TX ID. I called BS on this so called policy as I was alway able to purchase without a problem. I asked to speak to the manager, Darryl Lowe. He proceed to ask for my ID and then quiz me on my identification. He then said he’ll allow the sale. As I proceed to finish my transaction, Micheal snidely said it is Krogers policy to not take out of state license. So I told him he’s full of it. That’s when Darryl used his manager card egotistically and took the case of beer from my cart and returned it to the shelf. I demanded corporate number but Darryl refused to give it to me until he have returned the beer to the shelf leaving me standing there embarrassed and enraged! I called corporate and all they offer me was that they would look into this. Nice customer service! I now rather drive the extra mile to HEB where I’m treated better and my out of state ID is excepted!

I only shop here because its so close to where I live. Prices on certain items are cheaper at Walmart or even Sprouts! If I could I’d rather shop at Sprouts since I’m obsessed with everything organic but I tend to «overspend» shopping there more so then Kroger. They recently remodeled the inside of this location & also the gas station as well. All employes at both the gas station & Kroger are all nice & I even have my favorite employes :) In the past 3yrs of shopping here I have noticed that they are really expanding the variety of organic foods!

Basic grocery store. I usually get gas only here and pick up things if I forgot something. There are no bulk food options, and sometimes do not have more specialized products like cake flour. This Kroger doesn’t carry too many specialty foods and most of the produces is a little old. It does get a bit crowded on the weekends, and after work there is a line at the gas station.
The staff is friendly and the store is very clean.

I hate this store. Dirty, smelly and majority of employees are mutes who won’t speak or offer any assistance let alone go out of their tiny job scope to help a customer. I live so close to this store but I choose to drive far to shop at HEB.

nrear my place to buying very convenient!
needs more organic vegi,
customer service si good.

This is my go-​to grocery store. I’m going to miss it when I move. It’s conveniently right around the corner from where I live!
The only bad thing is this location can get pretty crowded on the weekdays after people get off work and on the weekends. And with it being located right on the Beltway and West Rd. corner, that light gets backed to up so it’s sometimes impossible to get out of the parking lot any direction!

1 minute away from home. Can’t beat that! I can get everything here! Great produce section. I love that it’s clean and the employees are nice and funny. There’s a Starbucks in the same shopping strip AND inside the grocery store! Win!

So conveniently located near my place! This is my saving grace when I have to pay my bills! They accept all my carriers! :) So it is extremely easy and convenient! I have yet to run into a rude cashier! All their products are fairly priced in my opinion. I run her for anything I might need! re The customer service is great.

It’s aight. Helium from the flower department was expensive.

While shopping here I asked the cashier if she had a Kroger rewards card so I could apply it towards my purchase and she said she was out of the cards. I walked over to the next cashier and asked for one and it was given to me, no initiative from from the cashier at all. I was also going to purchase some Ice cream that apparently had the wrong price because some of the other customers were told the sale had already expired.
Kroger’s does seem to have some good deals. I would just have to get used to the bad service if I decided to go back.

Convieniently located just on the Sam Houston Toll and the staff is always friendly and helpful.

This store saw life briefly as an Albertson’s, then when Albertson’s pulled out of Houston Kroger bought it and opened it. For a number of years the Kroger’s operated as ½ an Albertson’s, with an odd mix of former Albertson’s fixtures and Kroger’s replacements. Overall this store had a very good variety of foodstuffs, reasonable prices, friendly help, startling better than the Krogers Signature only a few miles down West Road. Then, a year ago they re-​did the store and it wasn’t a good move.
In the style of other Kroger’s they revamped the aisles into series of unbroken rows that go from front to back of the store with no center aisle — all the better to make you hike past miles of items they want you to buy. There’s a vastly increased selection and quantity of high-​profit prepared foods. The cheese, egg and other dairy products have increased in selection. The selection of organic and natural foods has increased but they are horribly expensive — I can get my favorite work-​lunch Kashi frozen lunches for $ 2.99 at Wal-​Mart but they’re $ 5.79 at Kroger’s. The store is more confusing to navigate and hey still have to provide guides and a person at teh entrance to help people find things. Overall, I think the store has slid a star from before but it’s still a decent place to grocery shop.
Now if they only would do a public service of shooting the parking lot idiots.