Macy’s

Always a place for last minute shopping. There’s always something to buy here.

I had to return two items here and the girls at the counters very friendly and accomodating. Also what I especially like was the fact they werent super pushy and fake like the girls at other stores can be. Super happy with the service I got and will definitely be shopping here more often.

This Macy’s has NOTHING. It’s also tucked away deep in the galleria. The service is abysmal. Expect to practically have to scream for help. Took me 10 minutes to flag someone down so I could look at a watch.

I can’t remember the gentleman’s name that helped us, but he was phenomenal! He actually remembered my boss as the lady from Canada, so that was super nice.
He was the only one working the shoe department, but still kept a great flow. Was on it, knew what was in stock and was great at giving suggestions as well. I ended up with a pair of sparkly white snake skin pumps and we got a wicked discount as we bought 3 pairs in total!

I usually like this store and have been shopping here for several years. But this afternoon I was shocked by the nastiness of their salespeople. Shortly after I showed up at the checkout counter of the shoe department, a saleslady kindly offered help but disappeared altogether. I was then patiently waiting at the only open counter behind one customer (I was the only customer in line until another lady showed up 8 – 9 min later). 10 min later when the first customer was done, the saleswoman named Elaine refused to serve me since I talked earlier to the other saleslady. I told her that as she could see clearly the sales person never returned and I have been waiting for that long. But Elaine insisted that she could not help me until she help all other customers. I was so perplexed and angry. Maybe Elaine had some edge with her coworker that I did not know about or simply I was holding a pair of shoes for return, which would not help her commission. I’m very disappointed with this event and sad to see the sharp decline of this department store with a long history. That’s it, Macy’s!

They didn’t have the shoe sizes we were looking for — annoying. They didn’t try to help us find a store that did — even more annoying. We left without buying anything — satisfying.

This is the worse option of the two Macy options in the Gal.
This one is far. It is really far from everything you like, trust me. Workers are uglier since they are further away from the hot people/​be seen/​get seen core of the classist and narcissist Gal population.

Marvin, in the shoe department, is great.