Salesperson Harrison Wong was the VERY Best at helping us finalize our decision on what to buy. And when the initial delivery was botched at the warehouse, he did all the followup needed to make it right. We are very happy customers both with the mattress we choose and the service.
Ryan M.
Évaluation du lieu : 5 Charleston, SC
Just got done purchasing a Beautyrest Recharge: Signature Select. Service was awesome and Chase was a great help in getting everything we needed. Great experience and I highly recommend this Matress Firm location.
Roxanne W.
Évaluation du lieu : 5 Westchase, Houston, TX
awesome store and knowledgable employee! Super helpful! Thanks! I will be back!!!
Crystal S.
Évaluation du lieu : 5 Houston, TX
Chase was very helpful. We were greeted by Chase who was assisting another couple but said he would be with us shortly. He did an amazing job juggling all of the clients walking through the door. He wrapped up a sale and immediately assisted us. He was extremely knowledgable about mattresses. He knew of many sleeping scenarios and the best mattress for the ailment. For us he asked us how we slept. We both kinda sleep on all sides but my boyfriend has lower back problems so he showed Lindsay a couple mattresses to choose from for his lower back. He closed us on a king! Great service and great deal!
Cathy B.
Évaluation du lieu : 5 Pittsburgh, PA
I shopped for a bed at this location and worked with Chase. He was friendly, and very patient with me, which I appreciated because a bed is a big purchase and I didn’t want to feel rushed or pressured in making such a big purchase. At the end of the day I felt confident in my choice :) Great customer service! I am very pleased with my experience overall and would recommend this store :)
Pete K.
Évaluation du lieu : 5 Houston, TX
Great location! Friendly staff, very helpful from the minute I walked in the door. I was able to find the exact size mattress for my new apartment and they were able to help me fit it into my budget as well! Sleeping soundly in my new place thanks to their team! Thanks guys!
Melissa Q.
Évaluation du lieu : 5 Spring, TX
What an amazing team. Chase and his team were the most helpful group I have ever met. I’m sleeping so much better thanks to their time and knowledge! I will be back to purchase from you again for sure!
Joe M.
Évaluation du lieu : 5 Houston, TX
Excellent store, have always been impressed with Mattress Firms in general, but this location excels in custom service! It is one thing to sell a mattress, it is a completely different experience to feel like your talking to a friend(who happens to be a sleep expert) to actually find the right mattress the first time. Never thought I’d laugh and enjoy the experience of mattress shopping. Thank you Chase for making my experience enjoyable, you have one loyal mattress firm customer for life.
Sarah G.
Évaluation du lieu : 5 Houston, TX
This location was extremely helpful and friendly. I never leave reviews, but was impressed by the manager Chase that was helping me. There are a couple things in life that are used everyday and very important, a bed is one of those. I’ve had back problems for years, and he was very knowledgeable and suggested the perfect mattress solution.