Office Depot

I noticed this Office Depot has bad reviews. This OD is located near the Medical Center. Recently Office Depot miss priced a Netgear Blackhawk router in their paper/​add. Of course it was a good deal and the worse they can say is no. I went there and the store was clean, well lit and organized. I did not have any trouble finding one of the last two of these routers in stock.
I brought this up to the cashier and she checked me up. it rang up at the normal price, but I showed her the ad. She adjusted it and the manager override the normal price to the miss priced price. I had no trouble. During all this we had a great conversation about the holidays and people. She was very friendly… Very good customer service. I had 0 issues.
So for me I had a positive experience at this location.

Manager is very sarcastic, barley helped me get a printer and said she was so tired and was the most work shes done all day. She freaked out when there was just a couple customers and her attitude change like the store revolved around her. Print and copy helper was very good though, she was very help full. Office depot please change the manager.

Recently, I was in search of a receipt book for an event I was hosting. I looked at CVS, walgreeens, target, and even walmart. I could not find it! But sure enough Office depot was my spot. There are certain items that you just have to go to these retailers for. But beyond that, it’s all about amazon.

I went to this Office Depot by my job to pick up a printer, which online says that it was available for pickup at this location. I got there and they didn’t have it and then redirected me to the Kirby/​Richmond location. Apparently no call was made to confirm that it was in stock at the Richmond location and insistingly was told to go there. Guess what, not in stock. That’s very irresponsible. In the end, I simply went to Best Buy on Richmond and got in an out with the printer I wanted. Thank goodness for Best Buy. Boo Office Depot.

Usually when I’m in this Office Depot, it is more for things like computers and technology assistance/​maintenance. When I step into that department, I’m always approached quickly to see if I need any help or information.
The store is clean, well lit, organized with an OCD person in mind– everything is in it’s rightful place.
The service when you go to checkout and leave, however, leaves a lot to be desired. When standing in line for the checkout on a weekend, with no one else in line, I waited for several minutes for the woman at the register to tell me she could help me. When i finally did ask if her lane was open, she said yes. She didn’t ask me if I found everything; in fact, her only verbal communication with me was, «Do you think you need a bag for these?» When I said my standard pleasantries for her giving me back my card, etc, no communication was returned, and she didn’t do anything to help me gather my purchases.
I wish I could say this was the first time I’d experienced this at this location, but the Check-​out service is usually the most frustrating part of the whole experience. Hopefully it’s something they can improve upon soon.

Clean store.
Poorly staffed. Long waits at the checkout counter.