Q Clothier

Changing suit fabric without notifying me… I do not recommend this place to anyone. First, I ordered a custom suit and 2 shirts on Feb 22, 2015 and was told it will take 4 – 6 weeks. 4 weeks later I called to check if the suit arrived, they told me the 2 shirts arrived but the suit will take 2 more week. I said that fine, I will wait till the suit come then check the shirts and the suit together. 2 week later I called and the suit is not there yet!!! They apologize and offer a complementary shirt and they will deliver the suit in 1 week (I thought this was a reasonable offer). But 8 weeks later they did not deliver the suit. I went to the store this weekend to talk to Vanessa (the sale person) and I had my first look at the 2 shirts to find out that one of shirts fabric is not the same as the one I selected!!. She offered a complementary suit to make for this mistake and the delay in my suit. I said I do not have a trust anymore what if my suit comes with different fabric? She said, to be honest with you the original suit fabric you selected was out of stock and I replaced it with similar pattern (without notifying me)!!! I cannot believe how unprofessional these people are (not getting the right shirt fabric, change my suit fabric and the delay) I decided to get my money back and I will never go there nor I would recommend this place to anyone.

This store is really cool, they carry way more stuff than I thought they would.
A young woman named Taylor helped me, she was very knowledgeable and made suggestions that actually correlated to what I was looking for.
I ended up leaving with a pair of shoes and a list of things to come back for.
I’m a fan!

A friend had recommended this store to me and I had the opportunity to go there today and was really blown away by both the selection of apparel and level of customer service. I came in looking for a new suit and some slacks and ended up purchasing not only that, but two custom shirts. I consider myself a very smart shopper and put a lot of emphasis not only on the quality of material, but on the friendliness of the staff. During my visit the staff was very nice and helpful, but not too pushy or rude. I made sure to get the names of the two ladies who helped me; Vanessa and Taylor. I was lucky enough not to come inside at a busy time and both ladies were able to assist me and give their honest opinion on what they thought looked best. Even when other customers walked in, I never once felt neglected or forgotten which showed me that they truly care about their clients. Other stores I have visited do not really give much of an opinion and say everything looks okay but I could actually see that they took interest in their customers.
The only reason I did not give them 5 starts is because I found that the prices of some of their items seemed a tad bit excessive. However, one thing I found unique about Q Custom Clothier is that they offer clothing packages which tends to save you money if you plan to purchase a few items. Their consultation was also really great to have and I have already recommended them to some of my close friends. If you are considering purchasing any men’s garments I would highly recommend at least coming in to see what they have to offer, I know I am glad I did. Thank you again!

My boyfriend and I love this store. The staff is warm and friendly, the store is one of a kind. It’s a very calm atmosphere where you can take your time and trust that your shirt, suit, or whatever you are having made, will come back looking incredible and fitting perfectly! Next door is Rye 51, they are connected in between. So when we’re looking for denim or something to go out on the town in, there is always something fantastic on that side as well. From cool colors and patterns to every day wear and business attire, we always find something great in here!

Q Custom Clothier has a wonderful selection of suits, sport coats, pants, shirts, and all of the accessories you could possibly need. Q is a full service custom clothing shop that will build whatever you need from the ground up.
I recently went into Q’s Upper Kirby location in order to get a sports coat and a few custom shirts. Because of their pricing, it is typically much cheaper to buy one of their packages. In my case, the package I purchased provided a sports coat, pants and 3 custom shirts.
If you have ever considered getting custom built clothing and chose not to because you were unsure about the process, I highly suggest you go into Q and talk with the staff. They will walk you through the process and make sure you really understand how these clothes are supposed to fit. After discussing the process, they will take all of you measurements in order to build the most perfect clothing for your body.
The amount of options they have for fabric type, style and color can be somewhat intimidating but if you take the time to really look at all of your options, I guarantee you will find whatever it is you are looking for. It took me about 35 – 45 minutes just to figure out what fabric I wanted for my coat but I am very happy with the end result
Everything about Q is not perfect. It is pretty pricey, but you get exactly what you pay for. Custom clothing is not for someone looking to save. Suits run in the $ 1200– $ 2500 range and sports coats start out at around $ 750. However, the custom shirts are very well priced (between $ 125 and $ 150). When compared to a Brooks Brothers shirt it is slightly more expensive but it is fit to your specific body. Accessories are also very moderately priced with the exception being in their shoes (which I did not buy, but at $ 800 a pair, I feel that is pricey even for custom shoes.)
They also have a little issue with the length of time it takes to get your clothing, but it was explained to me that the issue has more to do with a new vendor. Any inconvenience in the timing will be more than made up for by their excellent customer service. When it took over 2 months to get my package completed, Q bought me an extra 3 custom shirts of my choice (a $ 450 value). Overall, I am very please with my experience at Q Custom Clothiers.

staff can’t be bothered. don’t waste your time.