Randalls

The man in the deli, Chris, I believe is his name, is wonderful. His humor and personality is refreshing. He helped us pick delicious meat and potato salad and ambrosia salad, he absolutely knew his stuff. He let us sample, it was very nice not to feel like a burden, that’s how I feel at Walmart Deli. I definitely want to return here

I have been a regular shopper at this store for a few years. I’ve liked it because it’s usually not crowded. But of late, I’ve noticed customer service there has gotten worse… so much worse it’s become an unpleasant experience shopping at this location. My last trip, the employee wringing up my groceries threw a bag of dog food into my cart so hard I thought it had ripped. He was also sarcastic to me, plus he incorrectly charged me for some produce I bought, (ringing it up as a more expensive brand of apple than it was). I unfortunately didn’t catch this error until I got home. I don’t think I’m going back for awhile to this location because it’s just not worth the hassle to me. It’s unfortunate because I do like the Just for U specials.

I went shopping here around 6pm on a Monday. The place was practically empty, and that’s a good thing! It was one of the most quiet and peaceful shopping experiences I’ve ever had. :’-)
I never thought I would describe a grocery store as peaceful but the place was clean, you are greeted by flowers (the floral dept.) when you walk in, the lights were dimmed which I enjoyed (mood lighting!?), and I was the second person in line when I got to the register.
The only con was that they didn’t have ground chicken, so I settled on ground turkey.

My 8 yr old daughter picked out and we ordered her birthday cake on TUESDAY. 30 minutes before I was scheduled to pick it up on FRIDAY, I get a call that they don’t have the decorations to make the cake. RIDICULOUS! The managers solution is to pick out another cake. My daughter’s in school so I can’t ask her what else she wants. Anyone with kids knows what a disaster that is. 3 days to let me know and I get a call 30 minutes before pick up!!! Thanks for nothing!

I know, I know, its not Central Market/​HEB, but its still a good store. It’s clean, and can find some good prices when shopping.

I live in the neighborhood so this is where I do my «regular» grocery shopping for everyday pantry items and snack foods for my kiddo. It’s clean and well stocked but the best part is the customer service.
The produce guys are awesome, they say hi and ask if they can help me every single time I am in the store… like EVERY time!
The store manager they have on the floor now is awesome and will go above and beyond for whatever you need.
They also always have just enough cashiers available which is a huge pet peeve of mine in stores, and if the lines start getting backed up they immediately call someone up to start checking.
The floral department is good too and very reasonably priced. I used to only get my flowers at Central Market until I started paying attention to the price difference. I’ve gotten some wonderful bouquets to self arrange and some pre-​made bouquets from the cold case that were beautiful and half the cost.
This Randalls Starbucks has the BEST baristas ever. Very nice, know you by name and coffee:-)
Lastly, it never fails, during holidays people comment on some of my home decorative items and a lot of them come from Randalls (a secret I’m only revealing now). Apparently they have a decent buyer in this department. I’ve acquired some of the cutest Halloween/​Easter/​Christmas items here!

This Randalls is awesome

I live right by it and I used to go there almost everyday. Clean, nice atmosphere. A little pricey. I am more into organic produce which this store has only a small selection of and it is non-​refrigerated.
I really enjoy the fact that they hire special-​needs baggers… they are wonderful and a joy to see.
Now, I used to go there all the time, but here is the problem with this store. All the employees are great, except there will always seem to be one that is down-​right nasty. And for some odd reason, the management at this store will take forever to fire them AND management never moves that employee to a back room job so that customers don’t get victimized by them.
They FINALLY fired «Monica». I stopped shopping there for a year or so while I patientely waited for her to be fired.
Now there is another rude one, but I think she is out on maturnity leave as she looked very pregnant.
So now I am slowly shopping there again…
I really hate when one bad apple can ruin a place for me, but when I mean «nasty», I really mean «nasty»,…in my play book, there is no room for that.