The manager(Sue) at this unit is over bearing and has no customer service skills. When I was moving out she locked the dumpster on me and said that it was full. I suspected she was not being honest and when I peeped in the dumpster it was empty! I only needed to throw small trash out to clean out my unit. That is horrible customer service. If you don’t want me to use your dumpster just say that instead of lying. Please change or train your management on customer service.
Dmitry S.
Évaluation du lieu : 1 Houston, TX
Four years ago, when I moved in to my unit, the management was great, helpful, and friendly. Today’s new management is absolutely horrible. They do not work with you, very rude, and short-tempered on the phone they only care about payment but not clients. Do not move in into this facility. No wonder so many companies are going out of business in the US today — NOCUSTOMERSERVISE!!! Hope it helps!!! I am moving out next month!