Slow service at drive through and way out of date lettuce on burger. This Sonic needs help fast.
Enjoli M.
Évaluation du lieu : 1 Houston, TX
Worst sonic ever!!! I just left there. Horrible customer service!!! When the representative came on the speaker he asked what I wanted as I was giving my order I said, I want to up-size everything. He then cuts me off and said what’s your drink. I said I was getting ready to tell you, he said what. I said I want a chocolate shake with, extra chocolate and add Carmel. He said, «what.» I said can you not hear me. He said, «what.» I’m thinking to myself what kind of establishment is this where you say«WHAT» to a customer instead of I’m sorry I can’t understand you or hear you. I repeated again, He said you want a chocolate shake with extra chocolate and Carmel. He was so rude about it that I said you know what never mind I don’t want it. He then says no you want a large fry I said sit no thank you never mind and drove off. I have never been to a sonic where the representative sounded as if they hat there job and the customers. Never again!!! I promise!!!
Jessica G.
Évaluation du lieu : 1 South Lake Tahoe, CA
One star is just way to much for this sonic. Good lord. We have been coming here for months just hoping it would improve. It hasn’t. Complete disappoint every time. None of our orders are ever correct. Save your breath and get whataburger. They’ll get your order right
Micheal W.
Évaluation du lieu : 1 Houston, TX
This sonic is AWFUL !! The food is never hot and you will wait 10 minutes at the stall before they even take your order! They don’t even deserve a star at all!
Mech C.
Évaluation du lieu : 1 Houston, TX
Service is horrible. Ordered a drink and a kids meal… took them over15 minutes to get our order.
Kimberly D.
Évaluation du lieu : 1 Cypress, TX
Worst Sonic I’ve ever been to. I have tried it two times in the past week and a half and both times I’ve been there for 30 minutes, total for just drinks! The people working there have no care in the world, and don’t pay attention to the customers, who are all furious. I’ll never go back.
Katy H.
Évaluation du lieu : 1 Tomball, TX
I wish I could give them NOSTARS. Waited in the drive through for 20+ min to order. Worker kept saying I eill be with you in a moment. Worst service ever!!!
Caitlyn D.
Évaluation du lieu : 1 College Station, TX
This is the absolute worst sonic I have ever been to. They have the new order screens but they don’t work anyway. The service is horrible and I didn’t even get a straw the last time I was there. You would think being a place people go to primarily for drinks so often, they would remember a straw.
Yadira R.
Évaluation du lieu : 3 Houston, TX
I work 2 minutes away from this location and I used to stop maybe once every 2 weeks, or week and a half. If it isn’t for lunch it’s for a simple limeade. The service is typically great so no complaints on that, however the wait is always dreadful. There’s days when it’s busy and I may wait 15 – 20 minutes, then there’s days when it seems to be dead and my order will still take over 15 minutes which is highly dissatisfying. If the slow service isn’t an issue, it’s their system that will somehow be down and they will not serve anyone. I am currently waiting for my number 10 that I ordered 16 minutes ago. If you have the time and patience to wait; then you shouldn’t have a problem. But if you want your tots and coney within 5 mins, try another location for sure.
Kustome S.
Évaluation du lieu : 1 Gilbert, AZ
Worst service of my life we had to repeat our order 3 times before the girl understood what we were ordering then only to find out when we got home that it was all completely wrong this has happened many times at this location and after this we will never be going back ! Stay away from this sonic there service is horrible !
Evan B.
Évaluation du lieu : 1 Houston, TX
Went to a stall to order a drink, pressed the button 2 times with no response either time. Went to a different stall, again no answer. Decided to go through drive thru and and say Hi. Employee says«Is this a big order?!» Sounding so frustrated. I said no I just need one drink. He was rude while I ordered and then I waited TEN minutes for a sprite. I left before getting my drink, 10 minutes is ridiculous and everyone inside was standing and talking. Disrespectful. Definitely not coming back
Thomas H.
Évaluation du lieu : 1 Houston, TX
Have been sitting here 15 minutes waiting for 2 shakes. Worst Sonic experience ever. Will not be coming back here, and you shouldn’t waste your valuable time with this location.
Sonya L.
Évaluation du lieu : 1 Dallas, TX
The very worst sonic ever. Must be managed by kids. Gross food and horrible service. They don’t ever have the sonic ice. They’re very rude and indifferent. Most times they close early. Don’t wast your time.
Carl K.
Évaluation du lieu : 5 Houston, TX
Brought the family here for a shake and an evening snack tonight. The shakes were good, and so were the burgers. The young lady who took our order was polite and got our order right without any hassle. The food came out quick, which was cool. The carhop was very nice and helpful. We always come to this location. And will continue to in the future.
Steven H.
Évaluation du lieu : 1 Houston, TX
Literally the worst fast food place I have ever been to. The service is horrible. There has been numerous times where I couldn’t even order anything because no one would respond in the drive thru so I ended up leaving. This place deserves 0 stars for their complete lack of service. I have never been someplace where I literally couldn’t get anyone to take my order. Complete joke! STAYAWAY!
Hayes G.
Évaluation du lieu : 3 Pearland, TX
Pretty much status quo for Sonic. It’s pretty difficult to mess up burger and french fries and I can safely say this place manages to get it done as expected.