Steak ‘n Shake

We have eaten here in the past and it was good but it is disgusting in this restaurant. Dried ketchup on the window shades. Greasy floor covered in trash. Tables covered in grime. As we were leaving a waiter asked me if everything was ok. Told him it was dirty, he seemed to not care will not be back here.

OK I love there food so much but I always have some sort of issue here, I get my tenders undercooked, order wrong, or waiting incredibly long, a lot of times the employees don’t listen or don’t show much of care if u need anything. Again its so good tho

Service is great and friendly. Food is at par for this type of establishment although I personally don’t care for skinny shoestring French fries. Despite the fries, the food was fresh and tasty. My boyfriend had the Royale Burger with Chili Cheese fries. He enjoyed it. The chili had beans in it which I thought was weird for fries but he didn’t seem to mind. I had the Portobello Burger and found it mostly acceptable. The shakes were quite good. The bf had the Chocolate Covered Strawberry and I had the Side-​by-​Side Orange & Vanilla. Both are recommended.
The atmosphere is typical diner décor which is not a problem but the whole restaurant needs a cleaning. Staff was sweeping to at least maintain the appearance of cleanliness but there was food under nearly every table, the air vents had dark lint hanging from them, the floor is slippery in some areas and sticky in others. The air is stagnant and the music is downbeat country.
Overall, it’s affordable and decent but the management needs to address the cleanliness issues.

Unilocal said they were open ²⁴⁄₇ but no. the manager literally said they haven’t been open 24 hours for «several years now.»
He was certainly a D|CK about it, but I totally understand why. If I saw 3 handsome young men coming in at 11:50, I’d be pissed too.
They didn’t even want us to wait inside for our food. So we waited in the rain.
When the lady came out with our food, I explained that Unilocal said «open 24÷7» and she let us know that Jeremy needs to fix that because she gets cussed out every night in the drive-​thru because of it. Jeremy is obviously the problem.
she sounded like a pissed off stripper.
#ALLFACTS

First off, this particular location is NOT ²⁴⁄₇.
Other than that, food is incredibly inexpensive. Service isn’t the fastest, but the waitstaff has always been courteous — busy or slow.
The best part however is the half price shakes now from 2 – 5, but it is weekdays only.
Also, if you join their rewards, know as of today (5÷11÷15) they don’t have QR codes and you can’t pay from the app to count towards your $ 5 gift.

I guess I’m going against the grain on this one.
Where do you go on a weekend night when everything else is pretty much closed for some reason? Oh, I must add, everybody eventually gets tired of IHOP, Denny’s and even a drive to Katz downtown. The answer is… you go HERE! It’s cheap, has a decent selection of… burger stuff, well lit and pretty well kep… at 2 a.m.
They’ve added a few menu items since I last reviewed this fast food server type restaurant and I swear this is another one of those reviews that Unilocal sniped out for some reason. Could you guys please stop doing that? It takes time for people to make these reviews just to be deleted with a click of a button.
There is plenty of parking and the lot is clean as well as the restroom… sort of.
Get the burgers, get the shakes, get the Parmesan fries they’re really great! Bring your son, bring your daughter, bring them all for the burger slaughter.

Went there for breakfast and «all u can eat pancakes» for $ 3.99 pancakes were d’lish, I think better than ihop. Service was very friendly, only gave it 4 stars because the coffee was luke warm asked for a fresh pot and it was still Luke warm

This place is not bad, however there’s also nothing really amazing about it. The burgers are kinda small. I’m not a big fan of the thin patties. The fries are really thinly cut and you can get stuff put on them like parmesan & herbs, chili & cheese, and salt & vinegar. The shakes are OK. There’s nothing spectacular about them, but they aren’t bad. The only good thing about this place is that it’s pretty cheap.

The only reason that I go to Steak n Shake is for PANCAKES!!! They have the best pancakes. They are light and fluffy with a nice scent of vanilla. I definitely recommend them for breakfast!

I like this place for late snacks. The service is quick and friendly. The food is decent.
This place gets 5 stars because you will not find better burgers for that price.
The coffee is not recommended
The fries are good depending on the cook

Lint was found in the nacho cheese on the single hamburger. The bacon burger had grease on the bottom bun. The tea tasted bad because of the water used to make it. Sometime between eating the burger and drinking my tea, something lodged in the back of my throat. I called to request a refund. The manager offered to refund just the cheeseburgers with the cheeseburgers. I won’t be going back.

This is short and sweet. My husband wanted to try this place. His reaction: If you want lettuce on cardboard go, if you don’t, don’t. You can pair this with his opinion that the condiments overpower the Whataburger and that he thinks BK has the best flavor for fast food burgers. If you agree with his taste, stay away.

Order of Fav’s
1. Shakes
*happy hour– half price
* great flavor choices– mocha, mint, chocolate brownie.
*several sizes depending on how good or bad you want to be
2. Breakfast
3. Burgers
4. Décor
*old school diner
*while paper hats

Just moved into the area so I thought I would check out this place. Since the car spa was next door so I got my car wash and decided to eat there so I can have a burger while I wait for my car wash.
First thing the service was amazing and Kiki was really nice and sweet. I was new so I asked extra questions about the food and how it worked there since it was my first time. She was very attentive and brought refills quick and checked on it.
However the food was not that great. I ordered the mini hamburgers and fries. The patty was horrible and crispy and burnt. Other burger nacho one the party was in 5 little pieces, and the other party was thin and crispy. My sister garlic burger was ok she says at that time. The manager was nice and took my food and did a refire. And when it came back it was so much better. So I decided to order burger Togo and a vanilla shake. Kiki was really nice and took my order and again made sure everything was good. Got my food and brought it home for my husband.
Then my sister felt sick and realized she got food poisoned and was ending up at the toliet when she got home. Then after sometime I also ended up with a upset stomach.
I know you guys are probably thinking why did I give a 3 star if we got sick. Well the waitress was super nice and was really go. It is not her fault the kitchen and cooks are bad. But I do recommend the health department checking out the food.

This is where my husband and I meet for lunch at least once a week. It’s cheap, fresh and delicious. Although, today’s experience left something to be desired. Nothing against the food, but against our server. He wasn’t very attentive and didn’t care too much that we asked to sit at a different booth than what he recommended. Just not very friendly at all. Our usual waitress was there and I made sure to tell her that we will request to be seated in her section next time for sure.
Anyways, about the food… I had the Portobello mushroom and swiss double burger with fries and my husband got the regular triple burger. We’ve never been let down regarding taste, however the bun tends to fall apart pretty quick. I don’t mind though, the flavor makes up for it. All together our ticket was $ 13.07, you can’t beat that anywhere. We will definitely be back.

Look, I know it’s a fast food joint with ‘waiters’, and the prices are super low. However, when you sign up to do a job or work somewhere, you should DO YOUR JOB. I’ve worked retail for many years and my husband was in the food industry for over 10 — no excuses.
My mom, son and I arrived around 2 o’clock on a Sunday afternoon, well after the lunch rush. We were immediately seated and the server did appear quickly to take our drink orders. Great. Off to a promising start. He then came back to take our orders — 2 apple pecan cranberry chicken salads and a large French fry. Easy enough, right?
30 minutes later our food finally appeared, along with the server, who hadn’t checked on our drinks (2 year olds plow through a box of apple juice very quickly, people.) My salad had 0 pecans, but I was too busy handling my restless kiddo to care. We were not checked up on the rest of the meal.
The food was average — boiled chicken, wilted lettuce, the standard French fries with NO seasoning. It took a manager shuffling around the restaurant for us to get our bill. We made our way to the front, and everyone at the register disappeared.
After standing there for almost 10 minutes, we turn around to see 4 people, 2 of which were not designated bussers/​servers, cleaning up a table and laughing and talking. One finally looked up to see that there were a few people that would have liked to pay and finally came up to help us. We were so mad at this point that we just told her off and got nothing more than a ‘sorry, have a good day’.
Pathetic service, pathetic food. This place was awesome when it opened years ago.

For a cheap, delicious burger, outstanding fries and milkshakes made the real way, you just can’t beat Steak n Shake. They even have waiters. The service has always been courteous and the place has always been clean.
One piece of advice, eat in and skip the drive through! The fries are thin and I’m not sure how they would be by the time you got home.
One more piece of advice, the chili is good too!
Steak n shake is not fancy, but it is unique and the burger’s are good enough to crave every now and then.

So my BF and I decided to try Steak ‘n Shake tonight for the first time! We are huge FIVE GUYS fans and let me just say that we went in with an open mind that we could be very disappointed…
So I make the very short, 2 mile trip and I order via drive-​thru a basic double meat cheese burger w/​fries and vanilla Coke float (BF’s meal)! I ordered myself the Jamaicanjerk burger w/​fries and a Hersey’s Special Dark Chocolate shake! The staff was friendly and the overall drive-​thru wait was about 6 min.
When I got them home and we dug in, they were surprisingly juicy! Very flavorful and still hot! The the patties are thin and the buns were soft. Overall we thought Steak ‘n Shake was pretty darn good and very reasonable price wise!
I am sure we will have a repeat visit soon in a few weeks!

Fries… love the fries. Burgers are okay. The patties are thin and juicy… but the emphasis is thin. You have to get the double to find the meat. But they aren’t way overpriced and for the cost of the burger you also get those fantastic fries!
I lived next door to a Steak n Shake my last year of college and have a soft spot in my heart for the franchise. But for some reason I remember them being so much better. This is not the Steak n Shake of your youth…
The service was 100X better than the first time I went here right after they opened. So that was a positive change. We were sat right away, served right away and checked on once. We never were offered a refill on our drinks which was kinda sad. They put so much ice in the drinks two big gulps from the straw and it’s empty. And the tables were bussed fairly quickly — which was not the case the first time we stopped in right after opening.
Look, it’s open ²⁴⁄₇. It’s decent burgers… the toppings (lettuce, long sliced [pickles, mayo, mustard and the usual suspects) are plentiful and fresh and the meat is juicy. The shakes are pretty thick and they have decent flavors and special ones throughout the year.
They do have different sides you can choose like their little tiny bowl of chili. But the fries are the reason to come here. Really.
I’ve given this location a double take and still find it just average.

There needs to be more Steak ‘n Shake locations in Houston, because this place is phenomenal.
This location is about 15 minutes from our house and not something we’ll go specifically for, but if we’re going to the outlet malls or The Showboat Drive in, we’ll get some Steak ‘n Shake while we’re at it. And it’s open ²⁴⁄₇ so we can go ANYTIME. But really, thank god it’s not closer, because I would eat here all the time and gain about 50 pounds.
The service is super friendly and fast. We’ve sat at the bar once, enjoyed full table service, and also utilized the super efficient drive-​thru (which does have a limited menu). In all instances, the service was above average. The managers are particularly great and more than happy to fix any issues you have.
The food is just great. Big, juicy burgers. Crispy fries. Creamy shakes. Try the Hershey’s special dark shake — it is served with whipped cream, dark chocolate chips and a cherry. My favorite burger is the Western BBQ burger and my husband enjoys the Jalepeno Crunch. They also serve Dr. Pepper and sweet tea and this Texan really appreciates a Yankee institution offering these southern staples.
The price is really what gives Steak ‘n Shake an edge. This is Smashburger or Five Guys quality at McDonalds prices. You can get a standard burger/​cheeseburger, fries and drink for $ 4 – 5. Or you can get a jazzed up specialty burger, fries and drink for $ 6. The shakes are where they get you — prices start at $ 2.99 — but I totally think they are worth the splurge.