TGI Fridays

I’d like to start off my review saying I love tgi Fridays recipes. Their Cajun Chicken and Shrimp Pasta, and the Sizzling Chicken and Shrimp are my two favorite dishes, and that is the reason for the 2 stars. My boyfriend got a $ 25 gift card for his birthday card so we decided to go there yesterday. I ordered the Sizzling Chicken and Shrimp and my boyfriend the Mahi Mahi, and 2 sides, spinach and mashed potatoes. We had to wait for a while even though they were not that busy. My chicken was not Sizzling (I’ve had this meal many times before at different locations and you actually hear the hissing sound, see the smoke and it’s very hot!)…yeah, it wasn’t like that, the chicken was dry and over cooked. But you’d think that’s my reason for the bad review… not at all, I’d let that one pass by, I’m seriously not that picky. Now on to my bf’s meal… So remember I said he ordered the Mahi Mahi (fish!)…so they bring him Chicken! They made it look like it was the Mahi Mahi, on top of that wood plate. What kind of cook or chef doesn’t know the difference between chicken and fish? So the waitress blames the 2 other ladies that actually brought us the food, explaining they got someone else’s plate (lie #1)…it had the sides he ordered and it looked exactly like the Mahi Mahi meal except for it wasn’t fish. And if that was the case then where’s his plate… So ok. She puts the new order in and comes back «they’re already making and it will take less than 3 minutes”(lie #2)…The manager stops by our table, apologizes and says he will not charge for my bf’s meal. We thought «lets be positive about this, at least they are trying to fix the problem». I started eating mine since it already wasn’t that hot to start with… It took about 12 – 15 minutes for them to bring his food, by that time I was already finished eating mine (he helped me)…and the waitress reaffirms that his meal would be taken care of because «no lady should have to eat alone» as she took my plate back to the kitchen. So when she brings the check $ 21(my meal plus drink), we place the $ 25 gift card. She comes back, hands us back the gift card (no receipt) and tells us «actually the manager took care of everything, no charge tonight» (lie #3) … We were like. horrible experience but at least we didn’t have to pay and we can give them another try since we still had the gift card. My son was craving their pasta so we take him there today, food was good, service was okay. We give the waitress the gift card and credit card. To our «surprise», we only had $ 4 in the gift card. On our way out I decided to ask for the manager, he apologized and stated he never said he would take of the entire check yesterday, only his meal. And that would have been fine if it wasn’t for the waitress lying at the end that made us go back today. They lost a customer but they probably don’t care.

Erik and karla are fabulous! They made our party of 30+ amazing and they know how to make you laugh too! I’m so glad we came minus the manager was completely rude! It took him 6 tries before he would come out to speak with us! But it’s great for any day of the week!

Not a bad experience. The place was clean and the service was fine. Nothing about it was outstanding. The food was decent, nothing to write home about. Price is affordable.
I have not been to a Fridays in YEARS and it was fun to take a step back in time. It was all I remembered, so thumbs up for consistency after all these years.
Halley puppy wagged her tail and curled up comfortably.

The appetizers came out quickly, but that’s the only good thing I can say. We waited for 40 min for our food, which was burgers and the sizzling chicken and shrimp. The chicken and shrimp had obviously been sitting for a very long time, there was a crust on the mashed potatoes. The cheese had hardened, it was gross. The waitress was apologetic and sent the manager, who acted like he could care less. He did bring a fresh serving of mashed potatoes. I will never go back there again.

Would not eat their staff is rude. My nephew’s food had a cockroach come crawling out of it would not ever eat there again. couldn’t even pay me to eat there

We were promptly greeted and sat at the bar. The bartender was nice but preoccupied and did not bother to tell us about the specials. However, when one of the employees that got off work sat down she told them about the drink specials.
We ordered the trio sampler with cider glaze boneless chicken was great. The potato skins and mozzarella sticks were good.
Everyone was nice and I would recommend coming here. I will come back.

I’ve had repeatedly good service here. It is usually pretty slow and the bartenders will talk to everyone. The only issue I had was that while in the front of the house, it seemed the workers were having inappropriate conversations. Nothing to offend me, but could potentially offend others.

My wife likes Fridays… we used to love going to the one by Arundle Mills Mall in Maryland. That being said that was thousands of miles away and not the one by Willowbrook Mall.
Time after time I have gone to this location and the service has sucked. It took 30 minutes for my appetizer of wings to come out… these are endless appetizers right now and I was ready to murder as many wings as I could eat for $ 10. They actually came out the same time as my wife’s chicken sandwich so I was already behind since she hates to sit and wait for me to finish eating (we don’t do buffets often).
Finally when the food comes out he says the kitchen is running behind. I can accept that… however, the restaurant is pretty empty, you have disappeared as well, and if that is true… where is a manager going around apologizing?
I used to work in food industry long ago and people eating in your restaurant would like to know whats going on and that management is sorry, rather than looking around wondering WTF is going on.
In the end the wings were OK… nothing special… I prob would have felt better if my wife would have let me drop a $ 5 on the table after 20 mins for drinks, walk out, and go across the street to Macaroni Grill.

This place sucks man I use to love coming here. It seems like every time I come they forget something or don’t refill our drinks. I mean customer service should be better! The thing I did like was the Tennessee cake that was good other than that save your money and go to a place that cares for their customers. I use to come here so much I would always receive free meals and stuff with their rewards now they can keep their free stuff cause I’m not coming back.

Came during lunch and had horrible service. It took 40 minutes for the food to come out, then when it was time to pay it took a long time to get our checks back. Will not eat here again.

Awesome experience love this franchise never dissatisfied order the American stacked burger. Servers name was Joel he was prompt and courteous can’t wait to come back.

Happy hour specials all day!!! I come with friends to unwind have some strong drinks the Blueberry pom long island $ 6 is my drink! $ 5 wings and a few other appetizers.

This place can have good food and good drinks but the few times I’ve been there, it’s been horrible and I mean really bad service. It’s slow. They don’t seem to care at all. Last time I was there was about a week ago and the guy walked away as I was trying to order. We left the bar area. Went to a table and we were seating there for at least 10 min and no one ever came up and greeted us so we left. I hate this place. Don’t waste your time. The service there just gets worse.

Slow service. Food not very hot. Ordered sweet potato fries for extra charge and received about 10. Will not return.

Prices are not to bad and the food here definitely has its own unique flavor. It’s a typical fast food dine in type of Restaraunt like so many other national bar and grills. The bartender was slow and inattentive hence the 3star review. Several times I had to stare at my empty drink for 5−10minute intervals before she d even notice. And yes I was sitting at the bar. The only one at the bar must I note. I may return again or may not. Nothing really impressed me here

Came to TGI Fridays and it was my first time. This restaurant its just like Chili’s or Apple Bees. They’re all going for the same concept. Food, drinks, and deals but they are all Bar and Grill restaurants. I thought TGI Fridays will be a little different and it was, the fact that their food portion was small nothing like the menu pictures. Pure false advertising. That kind of threw me off for a big price. The burger was rather smashed down to make it look smaller and it was a small amount of fries. Though the burger itself was really good. The burger was the Philly stacked burgers and I believe it should be called Philly smashed not stacked.
The service was so so, needs a little working on. I first waiter (a women; waitress) acted like she couldn’t hear. She was unresponsive to all the orders. We literally had to keep repeating ourselves to her. She was getting kind of frustrated and eventually sent us to the bar area to dine. I guess cause she didn’t want to deal with us. Our next waiter (a man), was really nice, funny, and had bar knowledge. He was precise and honest. When we wanted to know something about a particular drink to match our taste. He was straightforward and seemed like he did a lot of research on the beverage.
All of us had a pretty good time. Just do not order Long Island iced tea. I’m not sure if the bartender was having a bad day or if he knew how to mix a drink. The alcohol in the tea itself was too strong. There was no bearable way to taste the tea. It wasn’t sweet and it wasn’t sour, it was just pure alcohol it’s like they just dumped all of different alcohols in there. I and another person ordered it but ended up being a waste of $ 7. By far the worst Long Island iced tea I’ve ever had.

Disgusting service, mediocre and rotten food and just a bad experience all the way around. I should have known better, but this was my first time at this chain and we wanted something on a Saturday night without much of wait since I had been traveling all day.
Our server was hard to find, never checked on us, and screwed the bill up.
The appetizers were good (mac n cheese balls, pork tacos and bruschetta) but that was it. The chicken salad I ordered had so much rotten lettuce in it I started picking it out and placing it on a napkin. I was going to eat around it but my bf surprisingly asked for a manager. The manager came over and I explained and showed him the rotten lettuce and he said, «that’s not lettuce, that’s spring mix, so I don’t know.» Hahaha, I almost laughed at him, poor guy didn’t know that spring mix IS lettuce. I politely told him it didn’t matter what type of lettuce it was, the fact that it mushed and smeared between my fingers was disgusting. He comped the salad.
The bf ordered the French dip and was disappointed, the jus was also the consistency of a thick gravy, not thin as it should be.
I also ordered the strawberry mule drink which horrendous, the server took it away and forgot to take it off the check.
TL;DR Go anywhere else. ANYWHERE. And you’ll have a better experience than this place.

Stopped there on a Saturday night, they were not too busy, our server was nice but forgot to bring the appetizer, so when he brought our meal he offer to get it but agreed to cancel it since our meal was out. Had the sirloin with lobster, I like my meat well done, came out still pink in the middle, but still ok.
Overall experience was ok, but not impressed!

This place is ok if you want to just have drinks the bartenders are great lol and the food is good never had to send anything back the waiters are patient and very knowledgeable I recommend this TGIF FOR COUPLES OR GROUPS LOOKING FOR A GOOD FIRST DATE… Except the bartender Jessica she is rude an arrogant!!!

I wasn’t expecting much giving my experience with other TGIFs, but at least hoped the item I ordered from the menu would come as described. I ordered one of the «sizzling chicken» plates, which was supposed to come with a side of squash, as well as spinach and mushrooms. I got the spinach, maybe a mushroom, but no squash. The chicken was dry and tasteless. We also ordered a burger and baby ribs which were just as mediocre.
Service was very slow of course. The two stars are for the friendly waitress, peach iced tea, and being open late.