I don’t come here often but when I do the service has always been friendly and helpful. When I ship UPS I come here.
Shaina P.
Évaluation du lieu : 1 Katy, TX
Everytime I come to this place I’m greeted with unfriendliness. Today I walk in and the jackass at the counter doesn’t even acknowledge me. I think he was eavesdropping on a conversation in the back room. Though I’m the only one in the store, I have to walk up to him and say hello before he would give me any attention. I just needed to drop off pre-labeled packages and get a receipt. He took them and handed me a receipt without a single word. Not even after I thanked him. True that it wasn’t necessary for us to speak to handle our business but if I come into your store, acknowledge my presence jerk!
Claire L.
Évaluation du lieu : 1 Galleria/Uptown, Houston, TX
Horrible customer service!!! The business owner obviously makes up prices as he goes because I just read another review on here that he charged $ 1.50 per piece of tape. He charged me a $ 1 per piece of tape and that roll of tape probably cost $ 3.50. Seriously? He wanted my time too… Did not make his customer priority. I had printed the wrong shipping label and instead of being kind because he had neglected his customer and wasted 35 minutes of my time he told me it would be $ 5.00 to use the computer. OMG. Mr. Neil… You suck. You should not own a business… You steal money from people. The only time I had his attention was when I told him to forget it and I was leaving. Oh he quickly ran after me to make sure I paid for those strips of tape! Ridiculous. Don’t go here. You will be supporting a theif.
Chris M.
Évaluation du lieu : 3 Houston, TX
They provide a wide range of services but their customer service needs improvement. I came in to fax one page and when I tried to pay with a debit card, the associate complained to me about how much it costs them to charge a card and that people need to carry around cash more often. I pointed out they don’t have a sign stating minimum amounts for credit/debit charges but was ignored.