Twice New

I could not agree more with «WARNING» and «THEY ARE THIEVES». My experience was exactly the same. «Can’t find your things, guess we donated them.» this was even before the 90 consignment was up. I’m a lawyer, i think we should bring a class action against these people. they should not be allowed to steal and get away with it.

I like the owner, she always engages me when I am shopping in the store. The selection can be a bit on the bland side, with repeats year after year. They should donate about 60% of the stuff and get some new items. Last year i found a few brand new loro piana items and this year, I found a Judith Leiber, which she marked down to under 80 dollars (you can always bargain with her). You won’t find what you are looking for, but you may just find a nice little surprise.

I went here last year and it was okay. Alot of the items were a little higher than what I expected to pay but very nice items. One thing that did bother me though was that they were selling fake designer handbags right out in the open and for alot of cash. I was not a fan of this but «to each his/​her own». The handbag I purchased was a COACH but the issue was that It has a tear in it and I was not told this before hand. that’s not to say that I am complaining by any means but honesty is key to anything and that includes business relationships. 3 stars from me because I felt like the staff could have been a little friendlier, but they weren’t as bad as some places. They were kind of helpful but I did feel ignored sometimes when I was in there. Overall it’s an okay place just not sure If I would like to visit again.

THIEVES!!! Being that this was in River Oaks area, I went to consign some high end items (Chanel, Dolce & Gabbana, Gucci, Louis Vuitton, etc.). While I thought their 60% cut was high, the sales lady assured me these items would have no problem moving, so I left my items in their care assuming I would at least make some decent shopping money. Once the 3 months consignment passed, I still had not received any payment and numerous calls and visits to the store to determine what had sold and requested call backs were NEVER answered. I picked up the supposed unsold items (8 of 18 were returned). My Gucci jumpsuit valued over $ 6K was NOT returned and all I got was a measley $ 212 which I’m supposed to believe covered 10 items sold. Ironically one of the pieces that was less pricey than the Chanel, they labeled for $ 399, so I know they either conveniently «lost» some of my items or failed to pay my fair 40% share. I would never consign anything with them again and would suggest others stay away as well. It appears obvious to me they are in it for their own profit by whatever means necessary.
If I could have given negative stars I would have.

WARNING! DO NOT SELL YOUR CLOTHES HERE! If you have anything of value they will steal it from you! I took 10 items in. They sent me a check for the sale of 2 items. I went to pick up the remaining 8 items at the end of my contract. They couldn’t find them. It took me calling every week for 2 months before they finally answered that my 2 most valuable items (an Armani blazer and a Valentino sweater) had been donated to charity, they could pay me for 4 items sold and they had 2 items of little value I was welcome to pick up. I was never given an inventory of what my clothes sold for, although I was promised twice that they would email me one. They are DISHONEST!!!

I’d read things about this place and went in with high hopes. I was dreadfully disappointed.
1. It smelled like smoke. How can you claim to have great stuff if you’re willing to smoke like a chimney and make your entire store (and the clothing within) smell like an ashtray?
2. Overpriced. I like a bargain… this place was less than retail, but it’s not like you’re getting a steal.
3. The highest end brands, the stuff you would go here looking for, were dreadfully outdated styles. Sure, you can get a Dolce and Gabanna suit… but it’s pleated pants and double breasted jackets from the 90’s. Don’t waste my time.
If you want a deal on more current high end styles go to Couture Blowout on Westheimer.