U-Haul Storage Voss Rd at Westheimer

beware! they will make unauthorized charges to your card, that you must swipe first «as a purchase» but the uhaul rep says its just a «hold». we returned the uhaul van on time, with gas exactly at ½. the male uhaul worker who overcharged me, and also gave me the wrong invoice, for another customer! he was rude, non apologetic, and also charged the 1^st card we used to hold the uhaul vehicle, which was never signed for, unauthorized! we have 2 different receipts, with our card info on it, and 2 different names n the invoices, it also caused an insufficient funds charge on the card that was just supposed to «hold» the vehicle. we are reporting them to the local houston texas bbb, rip-​off
, consumer affairs, and also the attorney general of texas. customers be aware their employees make fraudulent invoices, we turned the vehicle in on the 5^th of october 2015, paid in full, and he created a fake invoice, with totally different gas and mileage, and its dated 2 days later, on oct 7^th! dont give your card number to these unethical workers at uhaul! ALSO, THE TRUCK THEY RENTED TO US HAD ROOF DAMAGE, AND WE WERE FORCED TO SIGN A DAMAGE WAIVER! THAT MEANT, IF IT RAINED, AND LEAKED THROUGH THE DAMAGED ROOF, DAMAGED BEFORE WE RENTED IT, WE WOULDNT HOLD UHAUL RESPONSIBLE FOR ANY WATER DAMAGE TO THE CONTENTS OF THE DAMAGED TRUCK! REALLY UHAUL? SERIOUSLY???

The only thing tricky about this place is the parking. It is off the busy Voss Street. And the small amount of available space in the front is usually taken by the trucks being returned. Other than that, the staff is friendly and works fast.

Friendly and helpful staff (Lashon). Highly recommended. Exceeded my expectations for U-​haul.

I booked this online the night before (when Budget gave my truck away). Got there early Saturday morning and was greeted by a very friendly associate (Lashon). She was very thorough in explaining everything.
Also, kudos to this location for having very up to date methods and tracking (they tell you how many gallons of gas to buy for each notch on the gas hand & they emailed receipts). The return process was SO EASY and very reminiscent of returning a rental car at the airport (you don’t have to get out or go in, etc).
VERY good experience! Would definitely rent here again! I have rented from U-​Haul quite a few times and this one knocked my socks off.

This is the best U-​Haul location ever!
I came here to rent a pickup for just one day. The woman on the phone explained the charges perfectly and was very nice. I was dropped off and was immediately taken care of. The employees there are so so sweet and are willing to go the extra mile just to cater to your needs (Lashon in particular)… I was really satisfied with everything. I will definitely come back here again next time I need to move stuff. Thanks Lashon!

They carry UHaul moving supplies, and everyone who works there is super nice.