Horrible service. I ordered online to be picked up at 5:30. I showed up at 5:24 and the girl made a snide remark that I was early. She walked back and told the guy that I was there and that he needed to start on my order. So I go sit down and wait until 5:50. I asked if my order was ready and the girl said yes and grabbed it off the rack where the orders were that were waiting to be picked up. I said has my order been ready and no one told me? And her response was, it’s still warm. Nope. I asked for a refund and went to another wingstop.
Diane v.
Évaluation du lieu : 5 Sugar Land, TX
Great service here! Food always comes out fresh and fast. Love love love their Mango Habanero or Serrano Pepper Glaze(limited edition). They also close late too(at midnight).
Stephanie W.
Évaluation du lieu : 1 Houston, TX
So I ordered a 30 wing order like I always do. Apparently they changed their menu and the rolls are like hard biscuits now which were hard. When I opened the chicken boxes my wings were sour and old. I would take the wings back to get my money back but I live too far and just thought I’d pick something up from my friends house in time to get to watch the game. I’m so disappointed, the staff are nice and sweet but the chicken was horrible now I’m starting to feel sick and I regret eating two wings.
Red S.
Évaluation du lieu : 1 Houston, TX
I have lived in this neighborhood for eight years and unfortunately this is the closest Wing stop to my home. I have been there many many times over the years and cannot think of a single good customer service experience. My experience at the store has either been neutral or extremely frustrating. Owner of the store is impossible to get in touch with as I have tried many many times and doesn’t seem to give two shits about how his store is run. As an owner of the franchise pizza place I know what it takes to run a business like this and this is the worst run franchise I have ever encountered.
Jay A.
Évaluation du lieu : 4 Houston, TX
I made a phone order to pick up wings. When I got there, there was a few items missing from my order. The staff was very apologetic and made up with extra food. Why am I giving them 4 stars? Their customer service was like no other Wingstop that I’ve gone to. Very nice and polite and they treated you as a person and not a customer.
Dallas Gal M.
Évaluation du lieu : 1 Dallas, TX
Horrible service. I Ordered my food at 6:30 pm and didn’t get it until 7:23 Nearly an hour later!!! There were young kids working their«hooking up» their friends before the customers. Not only that, but when I got my food it was COLD!!! So those idiots had me waiting almost an hour for my food and it was COLD!!! And to top it all off I ended up getting food posioing from this place! NEVEREVER going to wingstop!!!
DeWayne R.
Évaluation du lieu : 4 Houston, TX
Good meal deals, nice staff, and good food! I got the hottest boneless wings(ATOMIC) and the girl behind the counter asked me if I was sure and told me I wouldn’t be able to return them if they were too hot. I told her I was good. The entire staff stopped what they were doing to watch me eat my whole entire meal, without crying or downing cups of water. They had a kick, that’s for sure, but they weren’t the worst I’ve ever had. I mean, my helmet lens did fog up as a I rode my motorcycle back to work, but… LOL.
Sal L.
Évaluation du lieu : 2 Houston, TX
I love the Lemmon pepper wings! This was my first visit to this location, and maybe it was unusual circumstances, but there seemed to be an(illegal) shell game being played inside the business. Money was exchanging hands, and the guy running the game was obnoxiously loud. The staff was clearly aware of what was going on, as the counter employee went over to the table and seemed to join in on the fun(?). The screaming and hollering was especially unnerving to my son.
David C.
Évaluation du lieu : 5 Houston, TX
I come here often. Garlic Parmesan wings are so gooooood. The even throw in extra parm on the bottom. Friendly staff as well.
Jennifer H.
Évaluation du lieu : 5 Houston, TX
Love my Wings! I come this way every now and then, if I’m in this area of town, to get my wing fix! Shout out to Tony for the awesome deals, give them a try if your in this neck of the woods!