Cross Bay Honda

For two years straight they helped me out with some fantastic pricing way under MSRP. This is why I keep going back. They are willing to negotiate and work with you. I dealt with Sal the owner directly. Pay no mind to his sometimes bland demeanor (poker face) It comes with the years of being a sales guy I suppose. He does actually smile every now and then. At the end of the day he always does the right thing and stays true to his word on the pricing. It is always better to come in a deal in person face to face when talking numbers. And while they do get busy on the weekends, especially on the busy season, when its your turn to talk/​negotiate, you will be given the attention you deserve.
I bought a 2015 R1 (Blue) last year, and this year I picked up a 2016 R1 (Matte Grey)
If they don’t have your bike in stock, there is another sister location that they also have with inventory.
I would highly recommend to anyone to come here to do business with them.

Becareful, those guys are the most unreliable I ever saw, it’s been the second time I went there, last year I saw a bike for a really cheap price in their website and went there, when I got there suddenly the price went up, they explain it as a mistake, so I bought my bike from another place, I just gave this place the second and last chance, I wanted to trade in my bike for 2015 GSX-​R1000, it was written down to be 11,490 $ in their website and on cycletrader, so I called a guy name Michael, he told me he’ll trade in my bike and I should come over right now, I got there in 40 minutes… that’s how long it takes to get there from my place, anyway Michael wasn’t there and some other guy tried to help me, although my bike is 2015 with barely 1900 miles on it, they had to check it… I waited 90 minutes for the bike to be checked, my bike MSRP is 9800 $ and because of a scratch on the front light, they offer me 6k for my bike… it’s ridiculous, the guy were talking with few other costumers while he was with me, very rude and unprofessional,
and the whole «cheking» my bike process made backdoor and I couldn’t see what they were doing, after wasting 2 hours over there, my bike had trouble to start for 10 minutes…
and it’s a brand new bike… probably they did something wrong while they check it.

Just bought a 2015 700cc Raptor, Mike C is the man he took care of everything as well as loading it into the flat bed. Good service from Sal as well, went in one night had the atv by the next day ready to go. Very good guys only place to go

Had a shitty experience at the Honda yamaha in LIC prior to coming here. I was lied to about the price of a bracket. The guy on the phone told me the part was $ 75, and at the store the guy tells me it was $ 500! So the next day i called up this shop, and the guy tells me $ 75. So i rush down here with my girl, and at the store I’m told $ 75! I was so grateful at the honesty and professionalism i ended up getting a Jacket for myself and my girl, and i also got her a helmet. All together i spent about $ 550! Got a great price on everything. I just wish this place was closer to me. Thank you Lenny! Your business was greatly appreciated!

I bought my Spyder from here and I love it! From the owner to the salesman Jimmy was awsome! If you come to this business, make sure you buy and leave the window shopping/​fishbowling at home. Basically, If you ain’t spending, don’t come!

This is THE ONLY PLACE TO BUY YOUR BIKE !!!
In July I purchased a Yamaha VStar 650 brand-​new bike it was my first bike and I was hesitant about purchasing something bigger. I dealt with Mike C. and Sal. They were amazing to deal with and made my transaction smooth, simple and easy !!
Besides giving everything as promised they also ga e me a very huge discount off of the suggested retail price.
After riding my 650 for a month I realized I should’ve bought a bigger bike so I called and spoke to Mike C. They ended up buying back my original bike for full price with 550 miles on it and I am now a proud owner of a Yamaha VStar 950.
These guys are amazing and they will work with you to make you as happy as you can be !!!
Again, this is the only place to buy a bike from And I will continue to do business with these guys for as long as I am riding.
Thank you Mike C and Sal, you guys rock!
Hal F– NYC

I was a bit skeptical coming here but Jimmy my sales guy was very pleasant and everyone as well. I even got offered food and they bought me a caramel iced coffee! Ahaha! Nonetheless I was happy with my offer and was able to get my Can-​am Spyder.

Well here is my review with this motor sports dealer. I was in the market for a new bike, found what I was looking for and contacted them through the phone sales. Spoke with a gentlemen named Mac Flores, and let me tell you. Nothing but confident, honest, and secured over the phone deal we made. I’m about 1hour and 30mins away from this dealer, this is exactly why I did everything over the phone. But other then that, they have a variety of different Powersports products in their showroom and if you are in the market, deal with Mac Flores. This guy is straight up honest and will work with you on the price. I couldn’t have been anymore happy with what I bought, I’m giving these guys 5 stars for excellent customer service and contact. Mac Flores, it’s manny just would like to personally tell you thank you back in march 15 for the bike I wanted! Give these guys a chance, well worth it everyone!

Bad business… I went there with a friend who was getting brakes done and I needed a tire installed. I was quoted one price then when I get there the story changed. They wanted $ 80 to install a tire I brought to them. That’s crazy. My friend who also had an appointment for his brake job, dropped his off at 9:30 am and was told it was 2 – 3 hour job. 2 – 3 hours for brakes is too long but maybe they were busy. His bike was done at 2:30 in the afternoon. Hours? Really? Shop around go somewhere else… Not an honest place.

I saw a 2014 cbr 1000rr online. I worked with Mac. I’m from CT, so pretty much handled everything over the phone and through email. Mac was straight up. No Bs. Set everything up and picked yesterday. Everything went very smooth. I’d recommend Mac and this dealer. No complaints.

My name is Kelly and, as a first time buyer of a vehicle, on a trusted friends’ recommendation, chose Crossbay Honda. All the guys were so helpful and dependable. Sal, Mike, Joey; they were all so helpful with everything including all my (many!) questions. Upon needing repairs, I want to give a special shout out to Anthony. You rock, man!!! He kept me posted on all the repairs and even got my bike back to me by Christmas. So, to everyone at Crossbay Honda, (sorry if I don’t know all of your names yet!) I love you all and Happy New Year!

Very poor sales service… If you are lucky to have service.
I walked into Cross bay Honda as a serious customer looking for a specific bike I have from their inventory. Walk around, and no one came to my care.
I had to approach a salesman in his office with his feet on his desk while he was on the phone. I greet him only to have a blank annoyed stare back at me. I ignore that attitude and tell him my situation and the exact bike I saw on their website. No helpful response from him other than «Here is my card with the address on it. The bike might be in our other location. I don’t know, but you can go check».
So this guy couldn’t call their other location to check on the inventory and wants me to drive 45 minutes in traffic to their other location to find out myself. Other dealers would have GLADLY brought the $ 10,000+ bike over or at least made a call to check on their other inventories.
Avoid this place like a plague. I have no idea how this place is still open for business. The reviews don’t surprise me after my first (and ONLY) experience with them.
BTW, their photos are deceiving as the shop only has a handful of bikes…

About a week ago I was in Howard beach and seen they had a motorcycle shop (which has been there for almost 30 years) this was my first time in the shop ever as soon as I opened the door to the place I was greeted by a salesman his name was Mike C. I had no intention on buying a bike and I told him that but he still spent almost 2 hours showing me bikes and helmets. I didn’t buy but if I did I would be buying from Mike C thanks for the time and effort.

Deal with Curtis!
I had slow air leaks in both tires of my recently purchased Suzuki dirt bike. He replaced the tubes in both tires. I didn’t have to buy whole new tires, which would have been a lot of $$.
He talked to me straight, kept his word, no problem. He was a friendly guy, easy to work with and gave good clear answers. I liked the reasonable prices too. I didn’t have have to wait (without an appointment), I went right in.
It was perfect, he took care of me. I would definitely go back again.

I’ve purchased two bikes from this shop, with absolutely no problems whatsoever. I dealt mostly with Sal, who gave me a fair price for my trade-​in and a satisfactory discount on the new bike.
The service department has a new guy named Curtis who is great! A polite, professional, very helpful gentleman. He comes across more like a Lexus or Mercedes serviceman than the excellent bike guy he is. Anthony is also very polite and accommodating.
All the work performed on my bike has been top-​notch. Of course all bike and car dealership mechanic costs are enormously expensive, but Cross Bay is comparable to every dealership I’ve encountered.
I give this shop a big thumbs up. They’ve always treated me well, and the service department has taken a step forward in customer service.
UPDATE: Curtis has left Crossbay Honda. A great loss indeed. Hopefully the service remains as good as it was during his tenure. We’ll see…
UPDATE: Joe is now in charge of the Service Department, and I must say… the service has not decreased a bit! Joe is patient, helpful and personable. He and Anthony make a good team. And my bro Jimmy is also back in sales. As a result, I’ve upped my review to 5-​stars and highly recommend Crossbay Honda for your biker needs.

04÷06÷14 Crossbay Honda, Howard Beach NY
Please read this carefully!
I brought a used motorcycle ($ 8000) from this company off eBay. The bike was a tricked out Suzuki Busa. I was dealing with Alex, and the owner of the company Sal via email throughout this whole deal. They were quick answering questions concerning the motorcycle prior to the auction ending, to get my business… BUT once the auction ended, is where it ALL went down hill. As promised I sent the payment to them via wire transfer via my bank to theirs for the amount of $ 8000. Three weeks after I had sent my payment via eBay went by, and Crossbay Honda still had not shipped me my paid for bike. I sent emails daily trying to figure out why it wasn’t shipped to me yet. I kept getting the run around. #1) the bike wasn’t ready for shipment #2) Bad weather, couldn’t ship the bike. #3) Had to order a crate to ship the bike in. #4) Ordered the wrong crate and had to reorder a longer size do to the extended swing arm. Needless to say this went on for a month. I had to call the shop several times to speak to the owner (Sal) and even he was no help. I was told that he would email me pictures of the bike crated, that took another week to get. These guys from a business standpoint were a joke. O but wait it gets better. After receiving the bike a month and two weeks after I sent payment (And having to take time off work) because three different days they said that the bike would be in my location, and it never was delivered. I finally received the bike damaged, and not in the same condition as it was sold. The bike had cracked lower fairings, there was no key to start the bike. The paint job on the bike looked like some two year old child sprayed the bike with a spray can… O wait, thats right the paint job was done with a spray can, come to find out from Alex at Crossbay. Ok and here is the kicker ladies and gentlemen. The bike had a mechanics lean on it. So I had no title to transfer it to my name via DMV. If I would have known this from the beginning, I would have NEVER paid what I did for this bike. Ok, wait there is more! I had to file a claim through eBay to get a refund on this piece of junk. Before doing that I offered Crossbay Honda to make it right by getting the bike a professional paint job, fix the broken fairings, and to get a lock smith to rekey the bike. Knowing that they were in the wrong for selling this bike, they refused to meet my demands. The claim was filed, and at first Crossbay told be that they would not honor a refund. eBay Auction Team stepped in and told Crossbay Honda that they had to refund me the money. I was kind enough to remove my other motorcycle out of my storage unit that way I could place the Busa in my storage unit so it wouldn’t be damaged by the weather, or theft. Ok so almost three months later, I have gotten a refund for the bike, the bike was shipped back to Crossbay Honda, and prior to shipment I took detailed pictures of the bike, due to the nature of how shady this company had been so far. So a two days pass and I receive a email from eBay Auction Ins. saying that Crossbay received the bike back but that there is missing parts off the bike. I asked what parts, the response was all the electronics. My mouth dropped. I know that the bike left my hands in the same condition that it was shipped back to them in. My theory is Crossbay Honda has a bunch of crooks working for them, and the company in general is scamming others out there. So my word of advice is to stay completely clear of this company. Even if its for service, sale of a new or used motorcycle, or even to buy a tire for your bike. I have been riding and buying motorcycles for over 15 years and not once have i ever been placed in this position. I’ve spent 10 years serving our country in the military, and hold a secret clearance. I will spread the word to ALL (PLEASE SAVE YOURSELF THE HASSLE STAY AWAY FROM THESE CROOKS… PERIOD) I’m so thankful that we as customers have the internet to voice our complaints, and help others from getting robbed!!!

I bought my first bike from Cross Bay and had a great experience. I’m sure it was just busy when other reviewers on here went in saying they had to wait forever to be attended to. I was approached very quickly by very nice people. I didn’t really have any idea what kind of bike I was shopping for but Sal and Jack helped me pick out the perfect bike for a great price and couldn’t have been nicer. I will be a repeat shopper there and I would recommend them to anyone!

If you want great prices and great service, look no further. Very accommodating and answered any and all questions I had with purchasing the bike. I will definitely be a repeat customer.

I bought a brand new bike from these guys. Steer clear of this shop! They tried every single shady trick in the book to rip me off — from trying to raise our previously agreed-​to (signed by both parties) out-​the-​door price, to «forgetting» to subtract the deposit i had left previously from the final price, to aggressively pushing a warranty, disguised as a manufacturer «special». I spent over 4 hours at the dealership for what should have been a 1 hour process. In the end they couldn’t rip me off for anything at the desk, so they did the last thing they could — they only put in enough gas to get to the closest gas station. This, after buying a brand new bike from them!
Overall, a very predatory shop. Steer clear!

Im surprised nobodys reviewed these guys cause they suck! Their repair dept receptionist guys all have a suck ass attitude, their parts guys all have suck ass attitudes the only guys with no attitude are the sales guys, who the fuck buys anything or gets anything repaired here with these clowns. They treat you like their doing you a favor, meanwhile its your money$$$$$$$$$$$$$$