Twist It Top It

I would rate this frozen yogurt shop three and a half stars. It has the typical selection of frozen yogurts, sorbets, and toppings that you find at these shops. The one topping which I haven’t seen before was Nutella in a squeezable bottle. Street parking was a bit chaotic on the Saturday night.

Every time we visit this location, the girl behind the counter, Jessica, has been very pleasant, friendly and you can see she performes her duties with joy and love. However there is another much older lady that sometimes works there who is the total opposite… she is very mean and I dare to say possibly racist as well. I only patronize this place when Jessica is in. But i turn around and go somewhere else if I see this other lady behind the counter.

I’m usually a regular customer, love the brand and flavors and toppings but customer service sucks the girls there are very nasty and on top of that it is now spring and they advertise that they close at 11 pm and this is the second time I walk there 5 blocks from my house and they say they are closed at 9:30pm which to me is false advertisement and management will not reach out to you there is never a manger onsite to speak with therefore I will no longer be giving twist top it my business anymore.

the service here sucks! the workers are so snotty. The only thing I like about this place is that they have 3 more flavors than my other favorite frozen yogurt place. Other than that their employes are so rude. I went 1 week ago and I accidentally forgot to put my cup under the dispensing machine for like 2 seconds! And this worker runs up to me and she’s like «oh my god! What are you doing!?» And I was so confused. Then gives me the dirtiest look anyone has ever given me in a food place like this. After that she goes and disinfects the station. How is that suppose to make me feel as a customer, especially looking at their website saying «a friendly environment». Not so friendly from a customers perspective…

Typical Fro yo Place, Locally owned. Good variety of fro yo and tons of toppings. It definitely is more expensive than most comparable places, possibility because of the location but if you are in the area I would visit it.

I love the yogurts here — but I truly hate the pricing, it’s more expensive then places I’ve been to. Make sure not to try one topping off your yogurt even if it falls off, attitude will occur from the cashier. The pistachio is my favorite — so if you do go, definitely try it! And I love mochi on top. So if you’re already there, try it– but you just have to bite the bullet with the pricing.

Probably some of the worst frozen yogurt I’ve ever had. Just being extremely transparent.

Very racist don’t like anyone but white.
And they tell you their bathroom don’t work and it works i’m never going to go there again ever

The girl worker is unbelievably rude. Accidentally, I spilt my frozen yogurt and she starred at me and seemed extremely annoyed. Not once did she say it’s ok. She went back to clean it and the older women who is the cashier screamed «YOUVE GOT TO BE KIDDING ME!!». It was unbelievable. I would NOT recommend this place since they treat there customers this way. My advice to them— Teach your employees to be respectful to the customers.

This is seriously the most nastiest place ever! The toppings are all old and disgusting! It looks and tastes like it has been there for weeks and /​or months. I will never go back not for the yogurt or The toppings. Pinkberry is 100 times better than this dirty place.

This has to be my fav froyo place. About 10 different flavors that are in rotation with their main flavors and an abundance off toppings. Toppings that will make anyone happy… fruit, candy, pastry crumbles, whipped crae as syrup.
When the whether is nice they have an outdoor seating area.

meh. just subpar. I live about 5 minutes from here and tonight was probably my first and last time. id much rather drive out to long beach for tutti frutti.
first off, it’s Wednesday night. there’s no one inside. my boyfriend and I walk in, the two girls working there don’t even bother to look up from their very loud conversation to even say «hi». okkk that’s fine.
the yogurt is OK, I kinda don’t like that the ONLY options are either low fat or fat free but I may be in the minority here. toppings are average as well.
our biggest issue: my boyfriend wanted a shake, the girl told him get a cup and fill it to the top with yogurt then she would add toppings after. so he brings her a small cup filled with yogurt and adds 2 toppings. now obviously if the cup is filled to the top, when you add milk to it … it will only increase in volume thus won’t be able to fit BACK into the small cup. she makes the shake and then is struggling to cover it, we had already paid at this point so I suggested what if you just pour it into a bigger cup? she says no no I’ll just put the extra in a new cup. then she hands him the overfilled small cup, and it has a HUGE crack down the side. so I suggest a bigger cup again, she looks perplexed. she has to ask her coworker what to do. coworker says no no you don’t need a new cup just double up the broken cup and put the extra in another small cup. WHAT?!? where is the logic in this??? we’re not stealing from you, we had already paid and YOU were the one who said to fill the cup to the top.
so in the end they wasted 3 cups just to not use one big cup? I’m sorry do these cups come out of their pay checks or something?

It’s not ice cream and yogurt store as advertised just yogurt other than that the yogurt is good

It’s a cute spot. I 1^st tried it in tx and really enjoyed it. Found this location in Howard Bch NY. Had my husband try it and now we go a few items a month. If the weather permits they have outside seating and the inside is a nice wide space. I really enjoy the idea of building my ice cream. I can put alt of different flavor ice cream and how many topping I want. The price is weight so obviously the heavier it is the more Ching Ching it’s as well. You pay what you get for.

The people here are SO nice and the yogurt is delicious. Tasty flavors and a wide array of toppings from strawberries to rainbow cookies. My favorite place!

I love greak yogurt so when someone mentioned this froyo place and told me to try the caramel I did and it was delicious they have all sorts of neat toppings but I took it straight very clean place and helpful girl working behind counter cutting up kiwi.

Convenient because of my proximity to it, but this place is grossly overpriced. It’s not uncommon to end up with a $ 8 or $ 10 frozen yogurt.
And anyone who this this is a 5 star place needs to reevaluate their standards.

They have an awesome selection of flavored and toppings. I come here at least 2xs a week. It’s also very clean and the staff is friendly.

You can taste the yogurt before you buy it!
I do not like Pinkberry or chain fro yogurts for the most part. This was very good the pricing reasonable but most importantly it was super friendly and warm. Howard Beach is not know for being friendly. It is known for treating people who visit there like they do not belong. maybe they are starting a new trend. The address needs to be changed it is not in Manhattan it is in Queens in Howard Beach. Really super friendly service by an older gentleman and he let us try different flavors.
They also had something I forgot to take pictures of. They had Ghirardelli Chocolate syrup, milk chocolate, white chocolate and caramel.
I had a unique flavor called Zeusberry. Berry delicious! It is high in antioxidants, a mix of Acai, Goji berry, Blueberry and Strawberry combined. The cone cup was really good! Too many times cones cups become soggy when loaded with an icy treat. But this did not. It was a welcome cool treat on the last day of the heat wave! (NYC went from the longest winter of my life to a straight up heat wave! No spring) So this Fro Yo helped us to adjust to the heat!
My hubby had Nutella and Pistachio. There were popular flavors like salted caramel and so on. Not my thing but there is something for everyone!
I only recently have been to Howard Beach in the last year or so because of it’s reputation. This store makes the area feel a lot more welcoming!
This is not the best frozen yogurt I have had but it does seem to be the best in the area, cleaner and friendlier than anything else in the area!
And the bathrooms are really clean, it is spacious and has indoor and outdoor seating!
This is their web site and they are open until midnight on the weekends and 11 PM week nights! What’s not to like?
They also give coupons sometimes.

I am loving these new frozen yogurt places! A lovely bright cheery space with a friendly staff and cozy seating offers about 21 self serve flavors and tons of topping options. The frozen yogurt was creamy and delicious. The red velvet, cookies & cream and vanilla were all great. The pistachio had a hint of artificial flavor but it was still yummy.
A great place to meet all those fro yo needs!