Beetle Bug III

My 2004 Golf was overheating at highway speeds. I searched for a good, local repair shop in my area using Unilocal,which I’ve been using successfully for a couple of years but mostly to find restaurants. I found Beetle Bug III, specializing in VW with a single but glowing review from Jan L. On the strength of that review I took my car there for diagnosis and repair; I’m very glad I did. Tad listened to my description of the problem, asked some good questions then said that he suspected the plastic water pump impeller had broken. I asked him to check the brakes while he had the car. He called me later to confirm that was the problem. The repair was done and he called when the car was ready. When I picked up the car, he showed me the damaged impeller, he explained my brakes had about 5000 miles left on them and also pointed out that my front tires would need to be replaced soon. He concluded the transaction by stating that their work was guaranteed.
Tad and his brother run an excellent shop; I highly recommend them.
Tad does it again! The timing belt broke as I was driving to work on Friday morning. I called Tad and explained the problem, he was concerned that one of the systems powered by the belt might have seized to cause the failure and that it might be more than just a problem with the belt. I took my car to him after work on Friday expecting to have to leave it for a few days. When I arrived he came right out to look at the car; he took out the broken belt and checked all the pulleys, none appeared to be seized. He walked away saying he was going to see if he had a replacement belt in stock. He came back a few minutes later with a new belt in hand and some tools and proceeded to install it. A short time later he was done! It was the first time I had had my car repaired while I waited.