Buffalo Wild Wings

I’ve had good experiences and bad ones at various Buffalo Wild Wings. I come to these establishments for that Caribbean Jerk and also for local craft beers. I came here for the Surly Furious and was not disappointed. However, in general I wasn’t disappointed either.
It seems to be a pretty good BWW. The place was clean and busy which are two good things for such restaurants. My server was Jordan. He was attentive at just the right level but prior to things getting going he and I discussed beer options. He was knowledgeable, pulling from past experience, and quite relatable. Someone else came out with the food but she came back to check on me also. Bathrooms were clean. Staff was friendly.
I think it’s easy to hate on places like these and hell, sometimes rightfully so, but today, when I sat down just before the Tuesday night dinner rush, I had a great experience. Something must be right because the place is packed now with happy people.

The only reason I gave this a 2 was because my salad was pretty decent and the service was good and a manager even touched my table and asked how she could be of service.
Now for my skeptical side, the place was empty at 530 pm on a Monday. Had this place been full I doubt it would be been the same scenario.
I’ve always had terrible service all the way around at every Buffalo Wild Wings I’ve been in. The only reason I came here is because I let my son pick and of course what teenager doesn’t like tons of wings.
Just blah.

Love buffalo wild wings in general but this is always the worst one to go to. Been here a few times. Service is always extremely slow. The wings always come out way smaller then the other restraunts. I’m aware they go by weight however the order is usually pathetic in size. We have given this one enough chances and will probably drive the extra distance to avoid the bdubs in Hudson from now on!

Being a big bww fan, this place was disappointing. You’d be better off going to Woodbury bww. Much better. Didn’t eat, but my bartender was bland and boring and my BF ordered a Bloody Mary which tasted very boring. Not usual for buffalo wild wings. Not impressed with what you failed to do in this location

Most disappointing BWW ever. We love BWW and have been to many in several states. Food is good as always but extremely rude, slow service. There had to be close to 10 servers just milling around on a saturday afternoon. They would congregate in groups and not make way for patrons. With all those servers you would think we would get service right away but no we had to flag someone down then wait 35 min for wings with a restaurant that was ¹⁄₃ full. Recommend getting your wings somewhere else.

The worst thing I can say were that the staff was a little too chatty. The service was great, friendly and fast and the food is always delicious.

Clumps of feathers still attached to my wings along with being told incorrect pricing of kids meals for kids night. Very terrible experience and do not plan on returning.

What a great experience! A guest experience captain came to our table and offered us free beer samples! How cool! Everyone was friendly and helpful here and I was very impressed! I’m sorry that others have had bad experiences but if you come in with a smile anywhere you will usually leave with one!

i don’t know how you can mess up bdubs.
my boyfriend and i called ahead an order for pick up as we were passing through hudson to minneapolis. we got there, and as a man brought our food over to the register, we realized the girl behind the counter was sitting down, on the floor, hiding behind the register on her phone. we’ve both worked hospitality. we get it, we’re over it.
she shows us the food and we mention that it’s incorrect. we ordered a small order of wings with honey bbq and 6 tenders with sides of sauce. instead we have a large order split into asian zing and honey bbq. she stares at us and doesn’t say anything. i finally break the silence and say, you know what, it’s fine, asian zing is my solid second choice anyway. she said, okay, and puts everything back in the bag.
we sign, we go, we realize we’re overcharged *because the order was wrong* but at this point, we’ve been hungry for a good hour and we have to get back on the road. and also, we do not want to deal with this girl anymore.
not even a «sorry, don’t know how that happened» or «do you want me to call in the corrected order?» or ANYTHING. my boyfriend mused about how long we might have stood there in silence before she would have said anything. god, she didn’t even give us the right dipping sauces.
2 stars, because the food was damn tasty, as per usual.

Service and food are always good when we dine here. Tons of tv’s for all your sports. Great beer selection.

Bar comments:
About a year and a half ago I wrote a review ripping the BWW in Hudson Wisconsin pretty bad. Despite my poor review, I have been frequenting this particular BWW’s because of the UFC fights every month. Well I have to say in the last 1 ½ years I’m seeing positive changes. Understand, I only sit at the bar and eat, so I can’t comment on the rest of the service in this establishment, but I’m liking what I’m seeing. Yes I’m still pissed at them reducing the number of wings from 6 to 5, but the wings are getting bigger since my last review. The wings are also more consistently cooked and seasoned then they were in the past. The extended happy hour beer specials is also appreciated. Anyway, I now visit BWW’s on Tuesdays during happy hour and the .60 wings special. There is never a shortage of staff and in my experience they have always been very pleasant. I therefore decided to up my review from a one star to a four star. NOTE: I think this BWW deserves a four star rating on «Tuesdays during happy hour» and maybe a three star rating the rest of the week. The good news is that there are Positive” steps forward
!!

There is a reason I have not stepped foot inside a B-​dubs in over five years. I don’t even think I have enough words to describe how horrid my experience was but I will try to share so that I can possibly save the next person the effort and money and hopefully business will suffer enough and they will just get the hell out of my hood.
It was a series of events that night that just continued to piss me off and make me want to go into a rage worthy of a buffalo.
We went to celebrate my son’s birthday (he picked this place much to my dismay) My husband and I arrived first and were seated very quickly. It was still happy hour so we ordered two drinks – we were not told about happy hour food specials! My son and family arrived right after and it was still happy hour at the time of his arrival — She proceeded to ask what he wanted and then told us about the food specials. We decided to order a few apps and guess what happened? When she went to ring it she said oh –i’m sorry it is three minutes after and I cannot punch it in at those prices now… Seriously!!! That really started me off on the wrong foot. If it were just me I would have walked at that moment. But we said WHATEVER… AND skipped the apps and just placed our orders. I totally feel like you get ass-​raped on product and price at this place… The only thing I think that is a value on the menu is the chicken sandwich — it was decent and not badly priced for the portion.
Our servers were available but not that chirpy or helpful.
The ladies bathroom is one of the filthiest I have been in EVER! It made me throw up a little in my mouth.
The bill came and I paid almost 100 for this joyous experience. To eat out of fucking plastic baskets and leave hungry. Thanks so much B-dubs…you can look forward to seeing me NEVER AGAIN!

Well first, I do like this place but lately they have slipped considerably.
I go both with friends and family.
Friends:
Pretty good service in the bar area but some — not all — of the waitresses can be a little snotty. The beer specials are also not that special.
Family:
Another story altogether. The Service is horrible with a capital CRAP. It took forever to even get water. Then we get our water and before I can ask for straws for my kids, the waitress splits. So I went up to the front to get them.
My daughter always orders chocolate milk… gone. They don’t serve it anymore. When my daughter got sad about that, the waitress, Kimberly (who is quite possibly the worst waitress in the history of waitresses), said «yeah we got rid of that a looooong time ago» but said it in a way to my daughter that she should know this. My daughter is 5. So I had to point that out to Kimmy. I mean, you can’t say something like, «I’m really sorry Honey. Is there something else you would like?» Anything?! Nope.
There was a girl walking around with samples of a new sauce. Looked at our table and kept walking. I asked Kim if I could try it to maybe order it on my wings. I finally said «skip» because it was taking so long.
Even BBQ sauce for my daughter’s food never came.
I ordered wings and there was barely any sauce on it.
Each and everything went wrong. From the crummy tasting food to the service.
The only reason we stayed to eat and didn’t leave was because my children specifically asked to go here as a special treat for beginning a new school year.
There is more stuff that went wrong and I’m not remembering it all. I’m more flabbergasted service could be this bad I guess.
We’ll give it one more try but if anything is even a little out of place, they can bite it.

Let’s start by saying… DON’T GO HERE! Service, although pleasant, was overly slow… restaurant wasn’t busy. Wings took 45 min to get, forgot half the order and the ranch. Wings… took…45 min? Thanks what you sell? Anyway got the bill, server charged us for items not brought, and over charged for others. Didn’t refill drinks in a timely fashion. Overall, one start is too much, Sorry BWs… you dropped the chicken bone.

Love this joint but the service hasn’t been great. The past few times I’ve been here my drink never gets refilled and I usually go refill it myself. Really my only compliant at this location.

I’ve always enjoyed the wings and watching sporting events there. Have no complaints about the service.

Never again. My wife and I got food poisoning the last time and corporate swept it under the rug. Don’t do business with chains.

Outside of some of their bartenders, this place lacks anything really worth writing about. The food has gotten smaller in portions and higher in price.

Lots of televisions to distract you from the fact you are paying a great deal of money for chicken that is served on what amounts to a cheap paper plate. The selection of sauces are good and they are happy to bring you a variety of them because in the end they charge you for every last little plastic ½ oz spittoon.

BWW in Hudson is okay… I have definitely had better. We were in the bar on a Saturday night and the Twins and the Brewers were on the TV’s so lots of excited sports fans…(which I always thought was the target crowd) So when the manager walked up to a group of guys at the bar who had just finished cheering and warned them that another outburst like that was gonna get them kicked out… Well my desire to go back to at least that particular location instantly dropped! 9 out of 10 times I go to BWW for the games and the fun envirornment. It seems that Hudson’s store is not looking to promote that. I’ll go back because it’s the closest BWW to my house, but I will look for other more crowd friendly establishments first!