The to-go hostess got in an argument with one of the customers. She was obviously overwhelmed with too many orders but should have had another person to help her. After 25 min wait they were just getting my order in to cook when i ordered online. 7 ppl came in after i did and all left before i did. Hostess or manager didn’t even apologize for not having my order ready or for waiting almost half an hour. Unhappy with their service.
Hilda R.
Évaluation du lieu : 1 Humble, TX
Very upset today my husband and I met for lunch at Chillis. The waitress brought our chips n salsa while we waited for our food. 30 min passed and she comes back asking us has our food came out yet? We’re looking at her like you tell us if our food came out? Well she goes and checks on our food and she comes back to tell us someone else took our order so there now working on our order. Well I really think she forgot to put in our order. It was very upsetting because it was time for me to go have to go back to work my lunch hour was gone. This is the first time this happens but just make sure if you eat here that your keeping up with how long they take with your order specially if your on your lunch break.
Coco R.
Évaluation du lieu : 2 Humble, TX
I’ve given this particular location a couple of chances and the service is terrible here! One of the worst Chili’s I’ve ever been to.
Chrislynn D.
Évaluation du lieu : 1 Houston, TX
This is the worst Chili’s I’ve ever been to. We ordered two entrees, an appetizer, and a beer. An hour later when we finally got our food.: they forgot the beer, messed up on one of the entrees, as well as the appetizer(we asked for no bacon), and the food was cold. Not warm. Cold. They brought the appetizer back to the kitchen and brought back a second one that also had bacon on it, 20 minutes later… We ended up getting the appetizer when we were ready to leave. Just avoid this location.
Michael C.
Évaluation du lieu : 2 Pasadena, TX
This chillis used to be really good. There food was really good and came out fast. Ever since the Manager left the current management is horrible. The wait staff is awesome super nice. Our waiter was super friendly and super nice. Tables are dirty and the wait time for a table is about 15 minutes with at least 75% capacity.
Shynolan R.
Évaluation du lieu : 1 Humble, TX
Met friends there and waited forever to get menu’s then my order was never taken… they use fake chicken now… this place is horrible only thing I would get is a burger service and any other item on the menu is terrible
Angelia Kathleen H.
Évaluation du lieu : 1 Houston, TX
One of the worst dining experiences ever. The staff was extremely slow and had no sense of urgency. It took at least 15 minutes just to get our chips and salsa. An additional 10 minutes just to get our queso which we ended up not eating because it was nothing like queso. We couldn’t even dip our chips in it, simply gross. We had to ask for a refill on the salsa at least 3 times before it was brought to us by a manager. Our food was cold and my boyfriends pasta was undercooked. The manager ended up waiting on us more than our actual waiter. It seemed like he had no clue what was going on or how to serve tables. When it came time to get the check, it took almost 20 minutes. The only positive was that the manager took the queso off of our bill but unfortunately that was the only pleasant part of our experience. I was shocked at how terrible this was. We even said we should have just left after it took 20 minutes just to get salsa. I wish we would have.
Anne F.
Évaluation du lieu : 1 Humble, TX
Food usually takes forever, tastes average, and overpriced for what you get. Took over 40 to get lunch.
Lisa G.
Évaluation du lieu : 1 Houston, TX
They seem to run out of things or decide not carry items that are still listed on the menu. No Angry Orchard and no baked potato soup. Fish tacos were dry. Black beans were cold. Really?!? Should have just gone home to eat.
Reggie G.
Évaluation du lieu : 1 Baytown, TX
This place during lunch hours is very slow. I ordered the fajita nachos, the meat on the nachos wasn’t fajitas it was Philly cheesesteak meat, the manager admitted to it after our talk. The smoke carrying over from the bar is very irritating. My advice, go to another chilies.
Leo O.
Évaluation du lieu : 3 Houston, TX
Smoking in the bar makes the eating environment uncomfortable for a non smoker. Food and service was good though.
George C.
Évaluation du lieu : 1 Humble, TX
Went in and someone told us passing in a rush to wait for a table and someone will be with us and then when we were finally seated, we waited for 10 minutes and they still hadn’t taken our drink order! We ended up leaving and going to Los Cucos! Place smells like smoke too!
Tracy P.
Évaluation du lieu : 1 Delray Beach, FL
I have been coming here over a year dinning in but most taking out. We always order the tilapia fish with rice and broccoli, last time d fish was uncooked and spinach dip was cold. Today I order d same thing MYRICEWAS50% cook my fish have a weird smell like it’s been sitting out. Sorry even its like 3 minutes away from my house I m not coming back.
Melissa O.
Évaluation du lieu : 3 Humble, TX
It was interesting waited an extremely long time for drinks and food.
Brandy C.
Évaluation du lieu : 2 Long Beach, CA
Service was good, but the food was horrible. The quarterly changing menu sucks too. Go back to the basics… Cobb salad, seasoned meats, variety of burgers, bone in appetizers… I could go on.
Mery R.
Évaluation du lieu : 1 Humble, TX
My appetizer took 30 minutes to come out and when it finally did it was clearly not hot. When I got done with my appetizer I still had to wait for my food. It was a busy night at the restaurant but I was still disappointed that it turned into a 2 hour dinner when it didn’t have to be.
Noor-Hal C.
Évaluation du lieu : 4 Houston, TX
I took my mum two Saturdays ago to have a early dinner. Maybe that was the reason why the hostess took several minutes to show up and take us to our table. Aside from that, the service from our waitress was pretty good(I have to give her extra-credit since she was pregnant and even so, our orders came out pretty fast, she was attentive with the drinks and taking our orders too.) My mum had the Cajun Pasta with Shrimp and she loved it! I had my regular order of Buffalo Wings and we had half of the Texas Chili Fries. All our dishes were pretty good, though the portions are well-sized and we did take to go boxes. Many people would love to disrespect chain restaurants, but at least you know what to expect, there some standards you can look forward to.
Isaac H.
Évaluation du lieu : 1 Spring, TX
I order to go from Chili’s occasionally at multiple locations that are conveniently located within minutes from work sites, so I have my fair share of experience with Chili’s. That being said, without a doubt, this was the worst margherita flatbread I’ve ever had from Chili’s. It was burnt to a crisp, the toppings where completely uneven, and the whole thing tasted stale. Disappointing.
Nadia P.
Évaluation du lieu : 4 Humble, TX
Eating here is fun! Their ribs are our favorite! Will be back soon.
Heidi S.
Évaluation du lieu : 3 Humble, TX
In all the time this place has been open, I finally went here recently with my love and my munchkin! The place was half empty and we stood waiting for a hostess for too long I thought and finally what looked like a manager came out to seat us. The service was less than great for sure. our waitress really didn’t care and forgot some items. Someone who wasn’t even in her serving area came to check on us. so that was nice of him! Albeit it was late at night when we went, but still c’mon if you are working for tips, you should at least try to earn them right?! The food was good I have to say. I had the California Club, my fries, my childs slider that she didn’t finish and her fries… ok I love fries #!