Macy’s

The Deerbrook Mall has all the right stores, but with all the wrong inventory.
I was happy to have a Macy’s so close to my apartment. Macy’s has been my go-​to for years for last minute outfits. The store offers a great selection of low-​end to mid-​range brands at affordable prices. I was so happy to learn that this store even carried Karen Kane and Ralph Lauren. When I went in, however, I was so disappointed.
What can I say other than the clothing section leaves so much to be desired? They are usually a season behind, and their offerings cater to an «older» crowd. As a young woman, it’s hard to find something modern and fashionable to wear. Their other sections are okay, but I always get the sense that a tornado had blown through the store. Very messy and the sales people are often less than enthused.
The make-​up section is the only saving grace. Go by the Origins counter and talk to the sales girls — friendly and helpful! They’ll even give you free samples to take home and test the products.

I will never come here EVER AGAIN. This is not the 1^st time they have been rude and profiling. I asked to see a watch and she says, «It cost $ 425 and I say OK.» So, I pay the balance off on my card and she says oh you have alot of credit on your card. Would you like to purchase tgat watch? I say, «No All of Us Black People Are Poor.» About to cut this Macy’s card up. So long, nice knowing you.

You know their employees dont know a thing about customer service when they tell you to go to heb or walgreens, or cvs. Well, saved myself 200 dollars on those perfumes I was going to buy.

This old store has seen better days, IMHO. Sure they have made updates but it really is frowzy around the edges. I also get the feeling that they just stuff things in there until they can’t stuff more in and then expect us to weed through the really awful things to find something that we might like. I am not fond of their buyer’s selections, that is for sure. Nor am I particularly fond of the service. It’s more or less help yourself or search for some assistance if you need it. I generally avoid this location and only come here if there is no other choice.

The worst Macy’s I ever encounter! They are extremely out of stock and cheap merchandise. Wow… I know Macy’s is not that upscale, but come on.

I love Macy’s but this location’s buyer is clearly targeting a certain demographic and it is not me or my family… The Galleria location is the best Macy’s…go to the Galleria location for better selections!

Macy’s is the best. This location is clean and organized and it’s bright in the store and customer service is helpful, Love the polo Ralph Lauren section for men here. But I’d say this location here in deer brook mall is a bit small compare to others I have been to.

Good news: a mall only 10 minutes from the airport when you have a 6 hour layover.
Bad news: your checked luggage which lugging around the mall will make you look stupid.
Solution? Stop by a Macy’s customer service desk, talk to a very courteous girl named Georgianna, who put my giant checked piece in the back store room while I roamed the mall for a few hours.
Refused a tip when I came back to collect it, but offered a great smile and an «of course.» Appreciated, Macy’s!