I have to go here once a week for work. It’s terrible! They are constantly changing where everything is in the store. Most of the time they are out of common items like tomatoes or bread. Also, the checkout lines are insane. The store may not be crowded but you will wait 20+min to checkout. Without fail! They better get it under control before the new Costco goes in down the street or they will lose a lot of business.
Raul G.
Évaluation du lieu : 1 Baytown, TX
After calling for 2 days trying to get someone to answer the phone in the Deli/food court no one would answer. Asked to talk to a manager to place an order she personally walked to the food court and had someone answer. They took my order, i showed up at the agreed time and my order wasn’t even started. Very poor customer service and poor attention to detail. I would not trust this place. You can tell they don’t care.
Natalie G.
Évaluation du lieu : 4 Houston, TX
Wow… this last visit to Sams was actually quite pleasent. I’m sure part of the reason is because I went when they first opened, but nonetheless it was a great expierence. I was asked several times by staff if I needed help finding anything, and also actually heard the words«thanks for shopping here« It was also very easy to get around..
Douglas G.
Évaluation du lieu : 1 New Caney, TX
Long checkout lines are the norm here. If I want to stand in line I will go to Disneyworld. I am going to let my Sam’s membership laps. Life is too short to spend it waiting to pay!
Ms Ruby O.
Évaluation du lieu : 4 Kingwood, Houston, TX
I love sams for their wholesale pricing and extended business hours. However I must say the lines are so long which is something one has become accustomed to. Nevertheless I noticed in my last visit the large number of senior citizens waiting in the long lines and wished there was a courtesy check out may be in the eye center or somewhere else for disabled or senior citizens. I hate to see them waiting in such long lines, especially considering most of the time they are shopping for a few items. The bathrooms need more upkeep. The staff is very polite and helpful. Courtesy desk is super slow. They need to hire more staff.
Stephanie S.
Évaluation du lieu : 4 Houston, TX
Good place to shop for a family like the size of mine. Everyone is very friendly and check out is pretty fast
Nadia P.
Évaluation du lieu : 3 Humble, TX
What I love a out this Sam’s Club is how nice everyone is. I’ve never had a problem with staff, cashiers, etc., What I’m not as crazy about is their selection. They don’t seem to carry the same variety that other Sam’s Club do. For instance, last year I went shopping for a beach umbrella. They had a smaller, very basic one with no flaps, but it was all they had so I bought it. On the way the beach, we stopped for food at another Sam’s further South which had 2 different kinds of umbrellas. The one we bought and another one that was the more deluxe model for an extra $ 2.00. I’ve noticed it with other items since. Whenever possible, I try to stop in at other Sam’s Clubs to make sure I’m getting to choose from a wider selection.
Natalie G.
Évaluation du lieu : 4 Houston, TX
The gas prices are amazing. The lines are not long at all. The only downfall is the people wanting you to sign up for a credit card or buy whatever they are demoing.
Mike C.
Évaluation du lieu : 4 Houston, TX
My favorite Sam’s at the moment… The hot dogs with sauerkraut rule from the deli!!! Cheap too! Very friendly and helpful staff.
Andrew ß.
Évaluation du lieu : 5 New York, NY
Matt and Travis did a great job fixing my buddy windshield today at sams club StateFarm covers the cost FYI If your having car problems I feel bad for you son… I got 99 problems but a chip ant one !