Five Points Cleaners

Great service, friendly owners, have been using them since day one when we moved to HB in 2009 and haven’t let us down once.

Excellent service, excellent and friendly owners. The cleaning is always done when promised and always cleaned to perfection.
What can you say about a business that is locally owned, caring and does a great job. Well the best thing is to be a regular customer which is exactly what we’ve been for the past several years and will continue to be in the future.

Didn’t get a skirt that I had dropped off. When I went back to discuss the lady working the counter looked over her shoulder and said «nope we don’t have it.» Haha — I laughed and said «thanks for looking» she said «no problem.»
Not going back. There are several dry cleaners in the area. Be warned, unless you like making donations.

New to the neighborhood and looking for a local dry cleaner, I dropped in with 3 pairs of trousers and a new silk blouse that needed cleaning. Upon arriving home after pick-​up, I discovered that the trousers had come out just fine, but the blouse had white stains that appeared to have been burned in to the fabric by careless handling of the garment. I headed back to the cleaner immediately and asked for them to attempt the service again. They agreed, but on pick up a few days later nothing had changed and the blouse was still clearly damaged. On pointing this out on pick up and hoping for a discussion about what could be done to save the blouse, the shop owner became very rude and confrontational and refused to discuss, screaming that that blouse had not been new when it was dropped off and that there was no damage done to the garment. I walked out rather than engage in a shouting match with him and would discourage anyone from using this shop. Abuse of any kind should not be tolerated. There are other dry cleaners in the area who will treat you and your clothes with more professionalism and respect.

I have been going to 5 Points Cleaners for several years and I am always very happy with their services. The owners are always very friendly, they give good advice on what services would be best for my clothing, and always do a great job. I am so happy to have found a good dry cleaner in my neighborhood!

Prior to this incident, I was happy with the level of quality and service. I have a sister with metastatic breast cancer so I’m always looking for places that are conveniently located near my home.
About a week ago, I took 4 new blouses with tags that I purchased from Anthropologie to get steamed because when I purchased them they were very wrinkled. My initial contact was with the female owner and I let her know I haven’t tried on the blouses but if she can leave the tag on the black one specifically because I didn’t know if it was going to fit me. She told me she would leave the tags on all of the blouses. When I picked up my clothes I didn’t bother checking it. A few days later, I wanted to wear my new items and I noticed that only 2 blouses had tags and the rest didn’t.
I tried one of the items and it didn’t fit me. I was a little confused because she said she would leave the tags on everything. I went to talk to them and while she was very calm and nice, her husband was a real jerk. He literally screamed at me continuously telling me that NO, you didn’t say that I was here. In addition, he was extremely confrontational with me so much so that his wife had to calm him down and tell him to relax and made him sit down so her and I can discuss this issue.
She has a lot of class and he can learn a thing or two from his wife. She decided to give me a $ 40 credit and he was really mad about that. He was screaming over her when she told me that she would give me a credit.
I guess things changed because today when I picked up my clothes she did give me a credit and gave me the remanding amount in cash. She told me they will not clean my clothes anymore.
Is this the way to treat a customer who has spent over $ 700 in dry cleaning year-​to-​date? Apparently so.
I personally would use them with caution if there’s ever a problem you don’t want someone to start screaming at you or ruin your day. I don’t want you, my fellow Unilocalers to experience what I experienced on that day from her husband.

Very helpful owners, I’ve experienced them get a dress perfectly dry cleaned as well as being recommended when NOT to use their services due to a specialty material., I appreciated their honesty & work ethics! I certainly will be back

This is the nearest Cleaners to the house, and it’s quite awesome! It’s usually a quick stop to drop off, give them my phone number, grab the receipt, and I’m out! Love that their system is updated, that way everything is logged and fast!
The dress shirts are always washed and perfectly pressed! I did find out that they were removing the collar stiffeners from the dress shirts.
It usually takes about 2 days to receive your laundry, which is quite normal.
Overall, I have no complaints!

The owners of this dry cleaners are by far the nicest people you will ever meet. They do an excellent job from cotton to cashmere.

This is the cleanest independent dry cleaning shop I’ve seen in years. They are also very friendly and helpful.

Reliable and friendly service!

This is the only place where I know I can count on any stain or clothes problem to be fixed without a single doubt! Reliable and friendly service with A+++ results every single time with all types of clothes. You name the clothes problem and they’ll know how to fix it. This is going to be my lifetime neighborhood cleaners forever!

A full service shop that does everything from dry cleaning to alterations (they did a great job on my pants), I have found a great place to get my finer clothes taken care of. Prices are on par but the outstanding service and attention to detail set this place apart.