Robert G Starr MD

Thanks to having LASIK Eye Surgery with Dr. Robert Starr, it’s incredible how well that I can see!!!
My sister referred me to Dr. Starr after I had a bad experience with the staff at my previous ophthalmologist and I am SO grateful.
My eye sight was great until college and then it went downhill drastically and quickly. I couldn’t make out a persons face and features mere feet from me, and without contact lenses or glasses, they would be a huge blur. My sister also had LASIK surgery and even though I wanted to have it, the thought terrified me. After many reassuring conversations with my sister, I finally broached the topic with Dr. Starr. It was hands down one of the best decisions that I have ever made! The procedure was quick and painless and I could actually make out Dr. Starr’s face from across the room right afterwards. When I returned the next day and opened my eyes, not only could I see Dr. Starr, but I could see the label of a bottle on the counter across the room… it was amazing! It has been 4 years now and my vision is just as good, if not better than the first time I opened my eyes after the surgery. In addition to his MD, Dr. Starr also has a PhD and he uses the most advanced, state-​of-​the-​art lasers. This level of training and phenomenal equipment has made all the difference in my results. Without glasses or contacts, I can’t believe that I now see better than everyone I know!
I also want to point out that Dr. Starr’s follow-​up after surgery is beyond impressive. He truly cares about his patients, not only for the health of their vision, but on a personal level. Dr. Starr’s staff provided his personal cell phone number and instructed me to call with ANY questions or issues. He is one of those gems that takes the time to get to know you and has genuine care and concern on all levels. I can’t recommend Dr. Starr and his staff enough and I am grateful for their professionalism, exceptional care and concern for their patients.

I feel it is necessary to update my 1^st review
Dr Starr gave me the required info to escalate my treatment thru the VA. where I receive my health care
Really this is a remarkable individual who not only guided down the right path for continued care but has kept in contact with me since I was admitted to the hospital for further evaluation and tests
Not only is this A Gifted doctor but he truly cares about his patients I really believe God has put me in contact with this person for a reason God bless him

We went there after my GF had a problem with her eye constantly watering. We met the staff and they were super friendly. They treat you like an honored guest and make you part of the family on your second visit. It was our first visit and they had to dilate her pupils so it took some time to get through all the preliminary exams and then the dilation routine took some time. Office is clean, easy to navigate and there’s the displays on the right of the waiting area with many popular frames. But then we met Dr. Starr and he was great!
Dr. Starr is a very well educated and thorough dude who has a great manner. He’s at once friendly and talkative, but listens very carefully to what the patient is saying. He does tend to repeat himself, but mostly to make sure the patient understands what the procedure is and his idea of what should be done. Also very good at explaining several different options, which is something refreshing where too many physicians fail. Perhaps a bit too much on trying to sell different sets of glasses, but I’d prefer a doctor who explains too much to one that doesn’t explain enough for us to make an informed choice.
Also if you are handicapped there plenty of parking right next to his office, so don’t go into the parking garage But if you do park there, the staff will validate the parking so no cost to you!
Well recommended, we will return.

Review on behalf of my husband:
I had some bumps on my eyelids that I wasn’t sure what they were, so I looked up Dr. Starr on Unilocal and made an appointment. He was able to educate me on what I had on my eyelids (eyelid lesions), was very informative on what my options were, and made me feel very comfortable. That same day Dr. Starr was able to get the procedure done to remove the lesions, and everything was completed in one visit.
I was very happy with the outcome. During the procedure, I had my eyes shut for a long duration and became a little disoriented. When I left the building, I wasn’t 100 percent sure where I parked my car. Dr. Starr was kind enough to wait with me and make sure I found my car. He did not have to do any of that, and I thought that was incredibly nice of him, going above and beyond for customer service. He even made sure that I got in my car to drive away.
All in all, I was very pleased with my visit to the office; the friendliness, and the cleanliness of the facility. Dr. Starr goes above and beyond in that he informs you of what will be done, how it’s going to happen, and what to expect moving forward. He also is very precise with his work and makes sure you’re extremely happy while giving you a play-​by-​play to make sure you’re OK. I also recommended that my wife go see him and recommend anybody else is looking for someone who really cares about his patients and will know you by your first name.

Dr. Starr has been treating my family for many years. His staff is always very professional and caring, even when helping my mother who can be difficult at times due to a brain injury. Dr. Starr reminds me of an old school doctor who knows each and every patient. He is always there when we need him. I have even placed a call just to schedule a non-​urgent appointment and he was the person to answer the phone. I would recommend this doctor and his practice to anyone who is looking for a quality experience in eye health.

Our family has been seeing Dr Starr for years. We keep going back because it’s easy to get appointments, usually only a short wait and he really knows his stuff. An added benefit is that he’s not rushed and spends the necessary time with each patient.
Overall a great practice.

My son had a problem with his eye for 3 weeks, went to urgent care 3 times, and nothing was helping. I couldn’t get a referral from the primary care physician in weeks so finally decided to find an ophthalmologist myself. I knew the minute I called the office that this was the kind of Dr. we needed and what makes a good Dr. He answered the phone himself and when I explained what was going on, he said get him in right away, tell him to get here as soon as he can and I’ll wait for him (even though it was going to be past the dr. office hours by the time he could get there). He knew I was paying for the visit out of pocket and was very reasonable. It turned out my son had a chunk of metal in his eye for 3 weeks and no one seemed to be able to figure the problem out until he went to Dr. Starr. The other thing that was awesome about him was he called me, explained exactly what they had to do, and what to expect on recovery, he didn’t charge me for follow up visits, AND gave me his cell phone number to call if there was an emergency! This was the kind of Dr. you dream about but rarely (if ever) meet! I thought he was wonderful.

Dr Starr and the staff are amazing, very professional, on time, taking time to explain everything they are doing to make you feel comfortable.
I highly recommend this practice.

I’ve always had a wonderful time visiting the office of Dr. Starr, the whole team is an absolute pleasure to deal with. I was told over a year ago that I had a detached retina by an optometrist who couldn’t help me. I was gleefully referred to Dr. Starr by a receptionist at my family doctors office. I booked right away. Dr. Starr discovered that what I had was a retinal hole, that could have taken my vision away completely in my left eye. Dr. Starr babied my eye with check ups and saved my vision over the course of a year. I couldn’t thank him enough for his kindness and knowledge that helped the hole in my retina completely heal, leaving it no longer existent. Tina and Esmeralda at the front desk are amazing, sweet girls who always leave me feeling comforted and well taken care of. The office is very calm, clean and well decorated with many choices in eyewear. When I met Dr. Starr for the first time I felt so relieved, he was so nice to me and never left me feeling scared. I felt like he was really helping me understand what was going on with my eye, whilst keeping me optimistic and hopeful. He is the reason I can see clearly again, and I will continue to spread the word about his professionalism, knowledge and what he’s done for me. My sister in law is a returning patient of Dr. Starr’s as well, and we can both happily say that we have been healed by Dr. Starr.

I could not be more impressed with this Dr. Originally I came to him with a corneal ulcer, his office squeezed me in right away and Dr. Starr made me feel at ease and taken care of. Since then I’ve had 4 more ulcers and every time I’m taken care of immediately by Dr. starr and his staff. I am constantly amazed at his knowledge, skill level and passion for eyes. From someone with serious eye issues, Dr. Starr is the only one I trust.

Dr. Starr is an amazing doctor. I recommend him to everyone. He is so quick and professional in taking care of my health issues the same day. He treats me like if I am his child. He is a true genuine person. If I could give him 10 Stars I would.

Dr. Starr is terrific! He treats my ophthalmic issues with care and communicates as he works. I’m comforted knowing that Dr. Starr will recognize any abnormality immediately and will be available to treat me. Dr. Starr is extremely knowledgeable, friendly and very concerned about his patients.
Dr. Starr is not only an MD with an additional specialty in ophthalmology, but he also has a PhD in Neuroscience as well as a Masters in Nutrition. This level of education is uncommon in any physician.
I trust him completely with my vision and would not consider another ophthalmologist.
Additionally, he’s fluent in Spanish.

Recently had a complete eye exam by Dr. Starr. It was the most comprehensive exam of any kind I have ever had by a physician. Dr. Starr was professional and detailed in his diagnosis and made only those recommendations that were immediately necessary. His staff were courteous and competent and made my visit comfortable and made me feel at ease. I have complete confidence in Dr. Starr providing me with the best of medical service for my eyes. I would recommend he and his staff to anyone needing eye care. Lane Jenkins

After relocating from Northern California, I learned about Dr. Starr from a neighbor who recommended him enthusiastically. My previous opthamologist was at Stanford so I had high expectations. Dr. Starr exceeded them.

The office is contemporary, soothing and the staff are very friendly. Dr. Starr himself is calm and detailed oriented. He easily picked up where my Stanford doctor left off. Side note– the office has the latest technology (retina scanner, etc.), and a lot of it. The thoroughness of the exam was pretty impressive. He identified some hereditary issues to monitor, and seemed to take exhaustive notes on what he found.
I don’t understand the negative review-​the office is clean and organized, and I found checking in before the appointment and payment afterwards was both professional and straightforward. My experience here was as good as a visit to an opthamologist can get.

I went to dr starr and he did a very thorough exam on my eyes where he dilated my eyes and was able to see if there was any glaucoma or cataracts. Although at first I felt it was unnecessary there is a history of glaucoma in my family and therefore decided to proceed with the exam. Everyone in the office was friendly and courteous. Currently I don’t have insurance however he works with me when it comes to any financial issues. Very happy with this eye doctor and his staff.

I came here to get a stye on my outer eyelid removed and WOW what a horrid experience — I could write a novel about my two visits to this office. I come in to my first appointment, thinking I’m getting my stye removed that day, wait 45 minutes, then a seemingly untrained assistant (who I come to find out is Dr. Starr’s sister-​in-​law) seats me in this back room with used tissues, etc (
) literally covering the counters and has me take out my contacts and puts drops in my eyes. She then tells me they’re going to dilate my eyes, and I start getting confused, and ask what this has to do with my stye, which isn’t even on my eye. Everyone kind of brushes me off. The doctor finally comes in and ends up doing a full-​on eye exam, that i tell him I don’t need since I just had one done recently. After all of this nonsense, they tell me I’m going to have to come back for a second visit to have my stye removed. So I just wasted a day having things done to my eyes that I neither wanted nor needed and that had nothing to do with why I made the appointment in the first place. I contemplated not returning for another appointment but I really needed the thing removed, so I decided to come back.
My second visit was a little better. I didn’t have to wait as long, but the staff transferred me to a different room 2 – 3 times after I had taken my contacts out! (I am BLIND without my contacts and it was humiliating holding my arms out in the office to make sure I wouldn’t run into anything as they guided me to yet another room. Who the hell is organizing this?). Anyways, I finally meet with the doctor and he does the procedure, which I admit was the only redeeming quality of this horrible office. He told me what he was doing during each step, calmed me during the scary parts (sticking a needle in the stye), and impressed me with his steady hands. He clearly knew what he was doing, and I’ll give him that. After the stye was removed, I went up to the front to pay and then things started getting sour again. Instead of handing me an invoice, the lady at the front desk goes «$ 350 is your insurance deductible» and I start asking questions about this and get some ambiguous answers again. So I cough up the $ 350, and tell them to mail me an invoice.
I had to call them twice more to have an invoice sent to me, and when I finally receive it, I come to find that my first visit (with the eye exam and dilation I didn’t need) was $ 585 alone. How shady is that?! Anyways, to sufficiently piss me off again, a week ago I get an additional bill from them for $ 113. Even though my last appointment there was months ago and I was told the $ 350 deductible would cover everything.
In sum, this was seriously the worst experience I’ve ever had in a healthcare office. I am appalled by the dirtiness, poor customer service, and shady business tactics and WILL NEVER COME HERE AGAIN.